Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,926 topics in this forum
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- 1 follower
- 3 replies
- 776 views
I just realized that if I add a date field I get errors anytime someone tries to add something if they do not have permission to add content to field. The input is then blank and somehow that cause errors: INSERT INTO `ipb_cms_custom_database_31` ( `record_publish_date`, `record_last_comment`, `member_id`, `record_author_name`, `record_last_comment_by`, `record_last_comment_name`, `record_last_review`, `category_id`, `record_approved`, `record_locked`, `record_views`, `record_pinned`, `record_featured`, `record_future_date`, `record_comments`, `record_reviews`, `record_comments_queued`, `record_comments_hidden`, `field_348`, `field_355`, `field_349`, `field_350`, …
Last reply by Marc, -
- 1 reply
- 582 views
My forum seems to have some confusion when it comes to Likes and Upvote/Downvote. If you enable Reputation... the default is Like, but there is no option to deactivate Like and activate only Upvote/Downvote. They are all active a the same time and confuses people when Like is still there with Up/Down. Is there anyway to disable "Like" as a reputation?
Last reply by Marc, -
- 6 replies
- 725 views
Hi, I bought a license key for a fully created site I Made already but when I went to change the demo key to the activate key it says key has already been used, help?
Last reply by Marc, -
- 1 reply
- 386 views
Hi, I recently got my key transferred over and now im not able to do a couple things, Save my theme, Sign into market place, View the side icons in AdminCP. Can someone please help?
Last reply by Marc, -
- 3 replies
- 649 views
Where is the uploaded logo located and how to change it for the e-mail wrapper? Does it use the theme logo because it hasn't updated yet after I changed it.
Last reply by Marc, -
- 1 follower
- 3 replies
- 606 views
I tried to substitute variables in the form in different ways, but none of the options work for me. How to properly configure access to private forum pages for the Adsence robot? https://support.google.com/adsense/answer/161351?hl=en#
Last reply by Marc, -
- 1 follower
- 2 replies
- 539 views
I was wondering if it is possible in the AdminCP or through a 3rd party plugin to control Club visibility/permissions on the MemberGroup level. In other words, if I have a MemberGroup called "Basic Access Members" and another group called "Premium Access Subscribers", can I make it so that those in the "Basic Access Members" cannot See, Read, Join, Post, or Reply in Clubs while the other MemberGroup(s) can? We use MemberGroups to control permissions rather than adjusting the permissions or restrictions of individual members just to keep things clean and tidy. But there seems to be a loophole here where we cannot stop a member from viewing, joining, or commenting in C…
Last reply by Robert Angle, -
- 2 replies
- 2.1k views
I switched from nginx to apache and I need help with a .htaccess file for ipb, can anyone give me a code example?
Last reply by Jim M, -
- 1 follower
- 5 replies
- 1.5k views
Maybe I missed it but has the member "Last Visited" been removed in 4.6 or is there a setting in the ACP? Thanks
Last reply by Genestoy, -
- 1 follower
- 2 replies
- 881 views
found an old link in the site but it's from prior software and the converter is no longer active. I am looking to access the thread I know the converted old id to the new id but the url requires the seo title I am not sure what that is.
Last reply by Ryan Ashbrook, -
- 1 follower
- 5 replies
- 823 views
Hi all, I need some help explaining why I can't set up a test forum. I'm pretty noob when it comes to the workings behind the Invision forum & applications and terminology so I hope the person replying here can have a bit of patients with me. - I recently changed to another hosting company. - I kept my URL/ domain name. - I deleted my old test forum on the previous old host. - I set up a new test forum, with a brand new install at the exact same URL as the old test forum. - I read the install and upgrade instructions. According to these instructions, as long as I use the same URL, domain I can (re)set up a test forum. Yet I'm not allowed to re…
Last reply by Marc, -
- 8 replies
- 459 views
How do I disable guests to be able to purchase in Downloads? They can register via checkout and I need to disallow that. I remember a setting somewhere but can’t find it. Thank you.
Last reply by Adriano Faria, -
- 5 replies
- 1.5k views
Hi, How do you assign field to a member group? At registration stage, user can select which member group to register. Different registration form for each member group. Let say I have 2 member groups, doctors & engineers. Doctors will register at registration form call Doctor and engineer will register at registration form call Engineer. Within Doctor form, their profile field will have a check box set for their expertise (Anesthesiologists, Cardiologists, Dermatologists, etc...). And profile field for Engineer registration form will have a check box set for their expertise (Electrical, Mechanical, Civil Structure, etc...) And how do we make a…
Last reply by DawPi, -
- 1 follower
- 7 replies
- 699 views
Under each forum, there is a setting where Moderators can mark posts as the solution. I have this checked off but can't seem to find how to turn this on for moderators. My admin group sees the link under each post but moderators do not. I checked all through group settings, am I missing something? Its on, but its not showing for moderators. Its the primary user group and no secondary. Topic starters can see it as well, no issues there.
Last reply by Marc, -
- 3 followers
- 22 replies
- 1.2k views
Is there a known issue with Website/Service Down or Unresponsive errors popping up for AdminCP/Forum for Firefox, Chrome, Brave, Edge, & VPN connections on ChromeOS/Android? Tried different connection types and basic browser/device troubleshooting, was wondering if IPS is down for multiple people or just me breaking something....again.
Last reply by Allen Bradford, -
- 5 followers
- 14 replies
- 2.7k views
Hello, I'm using login with Facebook social sign-in option (without status imports or promotion) and today i received the following email from Facebook Developer Operations Team: Can you tell me please how should i proceed? Thank you!
Last reply by Marc, -
- 2 replies
- 532 views
Is it possible to post all new threads on a forum to a specific twitter account? I looked into site promotion but this seems to be to allow users to login via twitter. Not what I want : I want the forum to auto - post new threads on twitter.
Last reply by Charles, -
- 10 replies
- 1.5k views
Hello everyone, I am trying to get online an old board, I have the database and files, my license is active and pointing to the right address, but when I try to access it, it shows an unformatted site and I can't login or do anything. I tried to install the same version from scratch, says everything is compatible, installs OK but it shows the same problem, and if I install the latest version it works ok, but of course my content is not there. the version of my old backup is ips_9719f My backup was setup in spanish, so when I load it, I get the unformatted webiste in spanish, and if I install from scratch, the same page but in english.
Last reply by Ricardo Torrent, -
- 1 follower
- 5 replies
- 1.5k views
How i allow this function on my forum?
Last reply by 403 - Forbiddeen, -
- 5 replies
- 837 views
I upgraded a plugin recently, something has caused my whole site to become hit with 500-page-errors. Is there a way that I can disable the plugin without having access to my site directly? I should note that I need to be careful about losing data, but there are things I need to do which is of importance - so if I can safely disable the plugin it would be useful to know in these types of situations.
Last reply by Joey_M, -
- 1 follower
- 10 replies
- 1k views
First of all: Love the new look! Yesterday our forum was updated to the latest version, as far as I know without any issues. Our members checked the new look and feel and two things they noticed. In Chrome, images in a post do not show (https://www.high-endforum.nl/topic/16737-uitnodiging-vergelijk-klassieke-draaitafels/page/2/?tab=comments#comment-527953). It does work in Firefox All of a sudden the bold topic titels of topics with new replies in the Actieve Topics module on our front-page have disappeared. Because this module shows the Topic Creation Date instead of the Date Last Reply (Why?) it is not clear which topic has a new reply and has not …
Last reply by High-End, -
- 1 follower
- 3 replies
- 323 views
At least one of our members is getting notices saying their posts are awaiting moderation, despite the fact they're in our Power Member group: And that group has the following set: Other members in the same group are posting fine. Can anyone suggest something we might be missing? Many thanks
Last reply by Marc, -
- 5 replies
- 638 views
Hi, How do we paste from MS Word to Topic? 👀 Thanks in advance for any help ☺️
Last reply by Nathan Explosion, -
- 4 replies
- 528 views
I have a root admin who is trying to login but gets an EX0 error each time. Their ACP profile gives the following message: "Logged in from a new device but did not complete two-factor authentication: Firefox xx.x on Windows" Two factor authentication is not active. Can anyone advise? Cheers
Last reply by Dean_, -
- 0 replies
- 376 views
Hi everyone. I have found some plugins / apps in the marketplace that deals with redirects, but there is currently no plugin which handle my requirements. I would like to give the members an option to choose which is their personal home page in the member settings. Some of my members would like to have the activity stream as home, otherones the forum overview and other the blog ... and so on. Does anyone have a solution? Best regards @MythonPonty
Last reply by MythonPonty,