Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 4 replies
- 674 views
LOL I must be blind but I have searched all over this website looking for the blogs and I just can't find them. I am thinking about adding the blogs app to one of my websites and I want to see how they look on a live server. 🥴
Last reply by LDDG, -
- 1 follower
- 13 replies
- 847 views
It seems I can no longer mark posts as the solution. I suspect it's unrelated, but I recently had my host convert some myisam tables to innodb. I just cleared my cache. Forum setting Sample post Same issue if I disable all customizations.
Last reply by Jim M, -
- 3 replies
- 582 views
I'm new to the Pages app. For the life of me I can find any instruction on how to make Topics or Posts appear in the "Our Picks" block. I tried Moderator Options / Feature on a topic and that didn't work. Help, please.
Last reply by Debby212, -
- 2 followers
- 8 replies
- 1.1k views
Hi there, in my community an user can't login with her credentials. She has the correct password but login failes. Then she's using "forgotten password" function, is setting a new password and can login. Next day begins the same procedure as every day... She can't login, she's using "forgotten password" and so on. Now you might say "okay, one user" BUT I have the same problem for myself with another IPS page (and this is not my community). Do you know this problem as a bug?
Last reply by WP V0RT3X, -
- 3 replies
- 715 views
My website is down after upgrading https://www.fortniteil.co.il/ First, I updated the php from 7.0 to 7.4 in my server and my website worked fine, after i upgrade the invisioncommunity to 4.6.6 and i got the 500Error
Last reply by Jim M, -
- 1 follower
- 3 replies
- 427 views
I have created activity stream to see if there are new or updated guides. My settings are: The sorting of the activity stream is weird: What is wrong with activity stream or with my stream configuration?
Last reply by Marc, -
- 5 replies
- 639 views
I'm seeing quite a few posts being held for moderation and wondering what I'm missing. I wouldn't say it's a majority of new posts, but enough to be noticeable. Automatic moderation is off The option for holding new posts for moderation is NOT checked for that forum section The user does not have any infractions that would result in their posts being held for moderation It's happening even to long-term members with high reputation scores. What else could trigger a new post being held for moderation?
Last reply by Marc, -
- 1 follower
- 1 reply
- 644 views
When I try to change my licensed URL, I get this error message: I've set up so that my old domain name re-directs to my new domain, could that be causing this?
Last reply by Jim M, -
- 5 replies
- 919 views
hi In the right mode, when I enable the user's date of birth, the dates are not editable and the user can not enter her date of birth.
Last reply by Marc, -
- 1 follower
- 1 reply
- 466 views
Hi, has anyone had any problems with the 4.6.6 update? Every time I update Invision after version 4.6 there's a problem, it's traumatizing. 😆 Is it ok to update?
Last reply by Marc, -
- 2 replies
- 510 views
Hello, After downloading the recommended security update, it remains frozen (impossible to identify), which prevents us from updating the forum, which is therefore unassailable. Can you do something for us? Thank you very much. Kims
Last reply by Marc, -
- 2 replies
- 667 views
Hi all. I am not a developer but generally run the updates on our forum without issue. I've been a bit late at running the latest update and it has thrown a whole lot of errors which means the forum is showing no content when threads are opened. The application update says to run the Support Tool because the theme is out of date. When I go to the support tool, I get the following: UnderflowException: lang_not_exists__health_system_log_title (0) #0 /app/www/applications/core/modules/admin/support/support.php(1510): IPS\_Lang->get('health_system_l...') #1 /app/www/applications/core/modules/admin/support/support.php(67): IPS\core\modules\admin\support\_suppo…
Last reply by Marc, -
- 1 follower
- 3 replies
- 465 views
I think I've found a bug that exists with at least IPS 4.6.5 & newer. Something in these versions blocks most bots from indexing or seeing the site. I have tested with fresh installs of IPS v4.6.5, v4.6.5.1 & v4.6.6. When I install a different forum system, we see all the bots indexing and see the site. EDIT - I think it may be part of this bug...
Last reply by Marc, -
- 2 followers
- 21 replies
- 1.2k views
Hi, Please see below exchange between myself and my host provider, I am no coder so it's all lost on me. Neither my forum nor the ACP are now accessible. My forum, formally http://www.tipf.co.uk - Now https://tipf.co.uk Thanks in advance. From me: "Hi there, I've just purchased SSL for my website which has been auto configured, unfortunately, when using https://tipf.co.uk, you'll see the site is broken (have a look at the original http://www.tipf.co.uk), I have no idea how to correct this going forward. Any help would be appreciated." Their response: "Hello, Thank you for contacting our Technical Support Department. Th…
Last reply by TIPF, -
- 1 follower
- 2 replies
- 846 views
I want to ask the IPS review team for something, how can I do it? There is no option to create a ticket!
Last reply by Daniel F, -
- 1 follower
- 3 replies
- 785 views
Good day all Just a quick question running 4.6.6 and just noticed when hovering over somebody's name you used to be able to see were they where in the forum. Does not seem to show their activity. Is there a option to reset or re-enable. Hopefully explained correctly. Thank you
Last reply by bearback, -
- 4 replies
- 607 views
Hi, I don't know if this is a bug, but when you log in anonymously, if anyone go see your profile pop-up (the information pane appearing when you leave your cursor over a profile avatar) your status is shown as online and they'll see which topic you're looking at... That does not sound very "anonymously" to me... 😕
Last reply by Dexter_X, -
- 1 follower
- 16 replies
- 974 views
Greetings, It's time for me to upgrade my forum from 4.4.10 to 4.6.6. I am attempting to setup a test forum so I can get my themes, plugins, and applications updated to 4.6.x, as well as making sure the upgrade scripts run without any problems. I was able to copy all the files over to a new destination (on another server) and copy the database as well. Unfortunately, while the themes were rendering properly at one point, now none of them are rendering properly (the CSS isn't displaying, for instance), either on the forum or in the ACP. If I look at the source, I can see that the CSS and many other elements are attempting to load from the live site (atariage.c…
Last reply by AtariAge, -
- 1 follower
- 12 replies
- 933 views
Hi guys, for some reason I am having this issue where I deleted some of my forums and this message is not going aways even though forum is deleted or completly empty... IN the image above you can see that Rendering forum is being deleted but when I check on the Forum page we can see its empty but still displaying... Any idea why is this happening? Ive tried to clear the catche but it didn't help. Unfortunately I am not able to contact IPS support anymore so I hope you guys can help me out. Thanks, Igor
Last reply by Marc, -
- 1 reply
- 572 views
hi my lords I newly got this warn: Locked Task: postBeforeRegisterFollowup when I click on Run Now button I got below error Sorry, you do not have permission for that! 2C124/2 The task is already running and cannot be ran until it has finished or the lock is removed. and when I click on view logs button There are no results to display. also in Background Processes There are no Processes to display.
Last reply by Marc, -
- 1 reply
- 370 views
Hi when i try to upload a avatar gif i get only this... There was a problem uploading the file. At first i got an vps and i get -200... now i change and i buy a web hosting and get this....... If i try to upload an avatar png jpg work but gif no.
Last reply by Marc, -
- 2 followers
- 9 replies
- 700 views
I noticed the plans have changed. I can't seem to find an announcement on the plans being changed ? It went by concurrent users now it goes by impressions ? I am going to stay on the same plan ? When is it going to upgrade me ? I don't seem to have an email on this either.
Last reply by Charles, -
- 3 followers
- 7 replies
- 1.1k views
Hello everyone, I thought a couple of times about the possibility of not writing this message, but I finally made up my mind, and I am doing it. I am paying IPS for support. I need them to support me because there are many times where I just can't fix something, I find a bug, I report an issue that I just can't fix, not even my webmaster. I am happy to pay for that extra help. However, the guys at IPS have decided to change the way support tickets are created. It no longer is possible to send an email with the ticket. There is no option (I couldn't find any) in my Client Area to see an archive of all support tickets opened, not even the newest o…
Last reply by Charles, -
- 1 follower
- 7 replies
- 1.3k views
Recently changed some posting website links settings and decided to rebuild existing content. The progress is now stuck on posts and the queue task has been locked. Manually running doesn't work, gives an error code 1S111/1 without a message. could someone from IPS be able to look into this?
Last reply by Daniel F, -
- 4 replies
- 754 views
I've gotten my domain changed over on the 13th and while I was busy for 2 days. I figured I was good to go by then while I tried to access the site, it gave me the DNS_PROBE_FINISHED_NXDOMAIN. Now i've tried the following Flushed my DNS cache browser cache restart router/pc Gave one of those ismysiteisdown website and it appears its down for everyone. emprv.us
Last reply by Goza,
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