WiCKeDxgg Posted September 18, 2021 Share Posted September 18, 2021 I noticed the plans have changed. I can't seem to find an announcement on the plans being changed ? It went by concurrent users now it goes by impressions ? I am going to stay on the same plan ? When is it going to upgrade me ? I don't seem to have an email on this either. Link to comment Share on other sites More sharing options...
TDBF Posted September 18, 2021 Share Posted September 18, 2021 12 minutes ago, NightOwlHacks984 said: I noticed the plans have changed. I can't seem to find an announcement on the plans being changed ? It went by concurrent users now it goes by impressions ? I am going to stay on the same plan ? When is it going to upgrade me ? I don't seem to have an email on this either. The plans changed this week and an email sent out to inform everyone, maybe check your spam folder? Link to comment Share on other sites More sharing options...
WiCKeDxgg Posted September 18, 2021 Author Share Posted September 18, 2021 1 hour ago, TDBF said: The plans changed this week and an email sent out to inform everyone, maybe check your spam folder? no i didnt get an email at all. TDBF 1 Link to comment Share on other sites More sharing options...
Miss_B Posted September 18, 2021 Share Posted September 18, 2021 2 minutes ago, NightOwlHacks984 said: no i didnt get an email at all. It was sent a couple of days ago. TDBF 1 Link to comment Share on other sites More sharing options...
WiCKeDxgg Posted September 18, 2021 Author Share Posted September 18, 2021 20 minutes ago, Miss_B said: It was sent a couple of days ago. I understand that, I can see my invision emails but nothing about plan changes and what is going on. Link to comment Share on other sites More sharing options...
Markus Jung Posted September 18, 2021 Share Posted September 18, 2021 I also did not get an email yet. Was it also send to cloud customers? I do get other mails from Invision. Link to comment Share on other sites More sharing options...
TDBF Posted September 18, 2021 Share Posted September 18, 2021 1 hour ago, Markus Jung said: I also did not get an email yet. Was it also send to cloud customers? I do get other mails from Invision. I'm not on the cloud servers and I did receive the email mentioned. Maybe ended up in your spam folder? Link to comment Share on other sites More sharing options...
Management Charles Posted September 18, 2021 Management Share Posted September 18, 2021 We have not yet sent an email to clients on our platform as nothing really changed for them. We will send something soon to clarify but in the mean time your old plan stays the same. TDBF and Markus Jung 2 Link to comment Share on other sites More sharing options...
TDBF Posted September 18, 2021 Share Posted September 18, 2021 1 minute ago, Charles said: We have not yet sent an email to clients on our platform as nothing really changed for them. We will send something soon to clarify but in the mean time your old plan stays the same. Ahhh so that explains the confusion here, thank you for the clarification Charles. 👍 Markus Jung 1 Link to comment Share on other sites More sharing options...
Management Charles Posted September 18, 2021 Management Share Posted September 18, 2021 6 minutes ago, TDBF said: Ahhh so that explains the confusion here, thank you for the clarification Charles. 👍 Yes I understand confusion but we weren’t in a rush as there’s no real impact to anyone on the platform. Of course new plan purchases are different. TDBF 1 Link to comment Share on other sites More sharing options...
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