Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,026 topics in this forum
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- 5 replies
- 861 views
I just downloaded a theme and customized it a bit. How do I preview the theme without it going live to members?
Last reply by Jim M, -
- 2 replies
- 501 views
Is there anyway around this? I have been updating several of our image links and we do not use the https option as it is very expensive and really not needed for our purposes. So any image we have in our own site files do not work. Is there any work around to this?
Last reply by rebecah, -
- 1 follower
- 3 replies
- 935 views
what can i do if google don't show me forum almost in the search and i can't pay for ads in my country site:streetwits.xyz
Last reply by Jim M, -
- 3 followers
- 11 replies
- 2.6k views
I want to set up ADMIN to be able to post HTML in 1 forum (so I can post buy now paypal buttons for forum merch. I found the setting for the group but how do I turn it on for the forum?
Last reply by Marc, -
- 2 followers
- 5 replies
- 574 views
Is there a way to see a report of storage usage by each user? That information is available in a user's profile page in the Admin CP, but I am looking for a report that pulls this information together in one view to help me determine appropriate storage limits for each user group based on historical data. Thanks, John
Last reply by Marc, -
- 2 followers
- 10 replies
- 716 views
Good day, I got an email from a member telling me that he made a payment using payment but he cannot access the community. I checked and PayPal has received the payment yesterday the 23rd July but the invoice for this user appears as expired and the user groups hasn't been changed so he cannot access the community even though he has paid. I've verified the payment, it's on my PayPal account. The invoice that expired is #285. First payment done last 18th June 2022. On ACP I cannot see the new invoice as paid but I reviewed the payment. The membership expires last Tuesday and payment went through PayPal yesterday. I am confused. Don't know what is g…
Last reply by Marc, -
- 2 followers
- 3 replies
- 452 views
Dear All A member of our forum has reported that he cannot access the text box to post or reply to PM's. I have established that the problem is his end and has only occurred since the latest forum software update. He is using an iPad with software 10.3.3 Any suggestions/help gratefully received Many thanks Bill
Last reply by Marc, -
- 4 replies
- 672 views
I am trying to implement a strategy that will allow us to serve advertisement code specific to a forum. The forums have similar capabilities in Create->Announcement->Add Announcement. If you go to the AdminCP System->Site Promotion->Advertisements, I don't see the ability to select just one forum. Am I missing something? Does this capability exist in a different subscription tier, or would it be a feature request? Thanks in advance.
Last reply by Hisashi, -
- 2 followers
- 3 replies
- 427 views
Hello, 🙂 In Pages, I have a page which shows articles from a database. I also have a menu on the right side. => This is nothing I created, I use the existing solution in Pages. My question is : how can I remove the "And 6 more" and show all items in the menu instead ? Thank you. 🙂
Last reply by SecondSight, -
- 2 replies
- 502 views
Hi every one. I am looking for a way to do this: when a member logs in from a device, all the other devices will be logout automatically, only 1 device is allowed to be log-in in every given time. is there any way to accomplish that? thanks.
Last reply by amiaz peisach, -
- 1 follower
- 2 replies
- 425 views
Hello, for some time I have been spamming an error in the system logs. How could I solve this impediment? Thank you very much!
Last reply by Troublesome, -
- 1 follower
- 2 replies
- 651 views
Heyo, I'm trying to setup my forums with applications with categories, where the applicant that applied can see their own top/application with the "New Application" category but they can't see the other applicants applications. But not sure how to set this up. Kind Regards!
Last reply by MurdocOfficial, -
- 2 replies
- 498 views
Should users get a notification by the notification bell if a fellow site user puts an @ and their username to direct them to something? For example, I've just @ this chap as per the pic below, and he didn't get one.... If he should, could someone tell me why he wouldn't be?
Last reply by Jim M, -
- 1 follower
- 6 replies
- 581 views
Hello, I stupidly switch the task execution from cron to execute with traffic, i got the big red warning that i discarded. Now everytime i'm trying to load the forum, the system is going to execute the backlog task (huge i guess) and i got a 504 error with a timeout. Is there a way to manually execute the backlog task via SSH or restore the parameter to cron in the database? Thanks Christophe
Last reply by Jim M, -
- 1 follower
- 1 reply
- 392 views
I keep seeing below error's randomly but more often... Any thoughts on why it's happening? IPS\Http\Request\CurlException: https://api.giphy.com/v1/gifs/trending?api_key=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX&limit=30&offset=0&lang=en&rating=pg-13 Connection timed out after 10001 milliseconds (28) #0 /home/xxxx/public_html/system/Http/Request/Curl.php(422): IPS\Http\Request\_Curl->_execute() #1 /home/xxxx/public_html/system/Http/Request/Curl.php(298): IPS\Http\Request\_Curl->_executeAndFollowRedirects() #2 /home/xxxx/public_html/applications/core/modules/front/system/editor.php(419): IPS\Http\Request\_Curl->get() #3 /home/xxxx/public_…
Last reply by Mark H, -
- 1 follower
- 1 reply
- 303 views
So, if you want to upgrade to 4.7.0 but your server does not support PHP 7.4 What happens (I have Version 7.3.33) ????
Last reply by Jim M, -
- 2 followers
- 6 replies
- 977 views
Hello, i have a question. I've buy my pt-br translate from @Adriano Faria, but after the new ips update, i have two languages. I want to move some strings from 4.6.12 to 4.7.0, because i translate a lot of plugins... arroud 20 plugins and extras. How i can do that?
Last reply by Sonya*, -
- 2 followers
- 10 replies
- 842 views
Hello, We got a question / problem with the “?do=getNewComment” functionality. We noticed that for specific topics this method seems to be a bit broken. For example this topic gets this URL: https://test.higherlevel.nl/forums/topic/3090-verzameltopic-zoekmachine-optimalisatie-seo/page/2/#comment-589938 There are 2 things wrong here: This is not the page I left and I can't get it to redirect me to another page. Also the comment with the pid “589938” isn’t on this page, it is in fact that last comment which is on page 41. This only seems to happened when the boards is set to the type of “Question” whenever it is changed back to “Discussion” it se…
Last reply by teraßyte, -
- 1 follower
- 10 replies
- 722 views
Hello! In the privacy policy I find "Log files are maintained and analysed of all requests for files on this website's web servers" What this phrase exactly means? I'm trying to translate "Privacy Policy" in Italian..
Last reply by Marc, -
- 2 followers
- 7 replies
- 1.3k views
I have multiple issues with RSS feed import on different sites. Generally, Title Prefix is ignored: Additionally, on invisionify.com I only see the image imported from IPS news. No title, no content. The items are imported multiple times: You can see the issue while logging in as admin, as the items are hidden (not public).
Last reply by Marc, -
- 2 followers
- 3 replies
- 647 views
How to reproduce: Create an RSS Import in AdminCP Edit the RSS Import after saving Issue: the feed title is emptied. There is no way to correct this as there is no title field in RSS Imports.
Last reply by Marc, -
- 3 followers
- 4 replies
- 749 views
Just to report that Google Search Console screams about: Error data-vocabulary.org schema deprecated for breadcrumbs..
Last reply by Andy Millne, -
- 1 follower
- 8 replies
- 709 views
If I share even simple internal site links in posts in my forum this gets embedded: ipsnoembed="true" The problem is that it throws an HTML error in the W3 validator: https://validator.w3.org/nu/?doc=https%3A%2F%2Fwww.celiac.com%2Fforums%2Ftopic%2F157160-easy-gluten-free-pizza%2F%23comment-1101054 Is there a reason for using ipsnoembed="true", and if so a way to fix the errors?
Last reply by Marc, -
- 3 replies
- 627 views
Hi there. There is a issue with slider images in Page builder. they should be images next to each other but instead Ive got a massive gaps between?? Any ideas? Screen Recording 2022-07-21 at 20.38.46.mov
Last reply by Jim M, -
- 1 follower
- 4 replies
- 552 views
Hi, just did an update and now many members are complaining that the site looks like this: What am I doing wrong? The site looks fine to me, I'm on Brave browser. I've told my members they need to clear their cache, but they shouldn't have to do that and many don't even know what I'm talking about.
Last reply by Jim M,
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