
Everything posted by Jim M
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How to change database timezone ?
Sorry, server support is outside our scope of support.
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How to change database timezone ?
As mentioned in this error, this is an error with the MySQL server, not the software so we would not be able to assist. Otherwise, results there will be shown in your server's timezone.
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System Log errors
Are you using any custom templates in Pages Databases? Seems templates may not have been generated for them here causing this error when accessing it. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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Google Search Console : error with sitemap
What is the URL of the sitemap they're citing there? As I do see the sitemapindex and sitemap specified on your sitemap.
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Google Search Console : error with sitemap
Thank you. You would need to check your server or firewall logs to ascertain why specifically Google cannot connect to the sitemap. From my attempt, I am not seeing any issues with the software generating the sitemap itself.
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Google Search Console : error with sitemap
Please post the error in English. I'm afraid, the mass majority of this community do not speak the language listed there.
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4.x, how long before shown as being offline?
We use an SSO here so it would not be seen on our community.
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Clubs members error
We would need an example to look at. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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Site not sending emails through Sendgrid
Did you have another SendGrid account previously or how did you previously handle it? Do you have any integrations or third party add-ons which handle email delivery which would supersede this?
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4.x, how long before shown as being offline?
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Glitch with sidebar
Unfortunately, this is not something which I can reproduce. Does this happen to you on other sites due to slow internet or other loading whether that being your connection or device?
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Site not sending emails through Sendgrid
That should be all you need. You can test it in ACP -> System -> Email Settings and/or see the Email Logs.
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Can't delete old forums
Are you wanting to remove these from being listed or remove them totally? If the latter, you would need to remove them from your Clubs.
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Site not sending emails through Sendgrid
Did you configure it to send as mentioned in ACP -> System -> Email Settings?
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webp support in downloads app ver 4.x.x
You'll need to ensure your configuration for the latest major release v7 is configured correctly to handle image extensions which you require.
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Linked Images Not Displaying
You can certainly suggest this in the Feedback forum :)
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Linked Images Not Displaying
I'm afraid, there is not through the default software at this time.
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Linked Images Not Displaying
When you rebuild it will change the ending of the image files. Which isn't a problem except when you are copy/pasting the image URL places. Then it will break. If you use the internal system to attach existing attachments, it will be updated.
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Linked Images Not Displaying
Worth noting that even the link you posted is different than what you have highlighted there. If you have rebuilt your Gallery images multiple times since these, this could explain it.
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Linked Images Not Displaying
This is for example one that is not: https://thepatriotwoodworker.com/uploads/monthly_2024_12/large.JuglansNigra(Linnaeus).JPG.d1548c2724c4bab56c48718c7549417f.JPG As you can see it is a different ending string there then the one you listed.
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Linked Images Not Displaying
The images are no longer present in those locations on your server. They are returning a 404 not found. You will not want to hotlink images from other areas of the site as this can lead to 404 not founds if the images are rebuilt. You will want to use the "Insert existing attachment" option in the editor for these cases or directly upload the image in the content which you're using it in.
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caching issue
Might be they can't access your CDN or wherever your resources are housed. You can have them check their browser console for any errors that will help you communicate with your CDN provider.
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Unable to save changes to a Badge
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Push notifications no longer working?
Yes, as you're utilizing an SSO which does not implement remember me as it uses session based, cookie SSO, you will not be able to take advantage of Push Notifications.
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Unread posts feedback
The unread stream by default will combine all posts from a topic into "one entry" and then bring you to the last item which the user didn't read. If the user didn't read the topic, they'd be brought to the first post in the topic. With that said, you as an administrator can change this default and/or the user can change their own behavior for when they click a new item. Alternatively, the user could create their own activity stream which would not combine all posts from a topic into a single entry. As an administrator to change the defaults of the Unread Activity Stream, you would go to: ACP -> System -> Activity Streams -> edit Unread Activity Stream -> change "Show Me" to "Content items, comments, and reviews" As an administrator you can change the default behavior for what happens when someone clicks a topic with a new post in it by going to: ACP -> Members -> Profiles -> Profile Settings -> When a member clicks an item link. A user can change the behavior of what happens when they click a topic with a new post in it by going to Account Settings -> Content Preferences.