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Jim M

Invision Community Team
  • Joined

Everything posted by Jim M

  1. A user can only purchase 1 subscription at a time so likely the guest is adding and then removing or these are separate users entirely.
  2. Here is our Developer Resource area: https://invisioncommunity.com/developers/
  3. Invoices are created when a user adds something to their cart. If you allow Guests to access your store, they will be able to create invoices like this.
  4. Sorry for the inconvenience. We are looking into the issue here, please bear with us while our team investigates. Thank you.
  5. I'm afraid, it is not possible to direct certain users to certain pages depending on their member group. You would need a custom application for this. You could though, create a homepage of sorts via Pages and then limit the blocks based upon the member groups that you want to show. This may require using Pages custom blocks depending on your usage.
  6. CAPTCHAs only will show to users who are not logged in so if there is not a way to access your community without logging in, there is really no need for it :) .
  7. Patches are not system independent when an issue like this is in the core software code which is on both. Only time a Cloud-only patch is issued is if it is a cloud-only feature. You can see patches in ACP -> Support.
  8. Shouldn't need to. Please create a topic for your support issue and we can look into it there. Just so we don't take over this topic.
  9. It cannot. Someone would have initiated it.
  10. We do have AI summaries of a topic on Cloud. That may be more in line with some alerts that you're after or at least easy their review of a topic.
  11. Javascript on the front-end would be contained within our software. Think of what I said about software like hosting your own WordPress instance here. That is external software not related to our own so would not be allowed. Javascript can be contained within an application in our software so is allowed. It comes down to how it is built, not necessarily what is built. Like if you built a game which every millisecond needs to ping the server with an HTTP request, that is not allowed. However, if you build a game that pings it responsibly once every couple minutes, that's fine.
  12. Whether or not it would be allowed on Cloud likely would come down to what the developer chooses to build it with. Like things that we restrict on Cloud, like if the app makes a lot of HTTP requests to our services, would not be allowed. Just kind of outside bad practice there would be no difference between running on Cloud or self-hosted. Now, if the developer also builds in interacts with other services or items, you can't host anything on Cloud that isn't our software so you would need to host those elsewhere.
  13. p stands for paragraph so would put spacing and new lines in per the CSS there. You may wish to use span instead. This really is outside our scope of support and really towards learning how to use HTML and CSS.
  14. Your URL is missing the base url there for the image. I would suggest checking your third party applications installed and theme edits. Then also check your storage configuration. Something is off here. Make sure to also clear your cache.
  15. Sorry, we only provide support over the internet
  16. If you want the Contact Us link to go to a URL of your choosing, you would select that in the settings:
  17. You'll want to go to Account Settings -> Notifications and setup notifications that you wish to receive for Moderator Approval.
  18. As mentioned, you would want to rename your default "Member" group to "New Member" and then name your "New Member" to "Member" then use group promotions to sort out those who should be promoted from "New Member" to "Membe"
  19. Different views per device are not possible at this time. If the block you're using can exist in multiple places on the same page and has the visibility option, you can duplicate the block and show the view you want to the proper device. However, if you're looking for a more streamlined solution, you will want to create a suggestion in our Feedback forum.
  20. I would suggest renaming your "member" group as "new member" and then move existing people to the "member" group that you wish to be there.
  21. Currently, we only support YouTube for Live Topics.
  22. This may be intended as you would want your users to be able to remove their payment methods of old gateways. However, adding should be restricted so I will report this to the team. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  23. Please try the live keys as mentioned previously. Advanced support is not available on the weekends for non-critical issues, I'm afraid.
  24. I would recommend seeing if switching to your Live Keys to see if that helps. I'm not aware of any changes in version 5 and test keys but that could impact it.
  25. You would want to check your address in the system to ensure it is still valid to the countries which you allow for the payment method. If that is still correct, you will want to check your Stripe keys. Finally, ensure that your payment method is available for your subscription. As it sits, there are no valid payment methods available for you to purchase that Subscription.

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