
Everything posted by Jim M
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This topic is gone, i we can't figure out why
This would be the one on file in the Client Area.
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Notification Settings in Version 5.05
The notification options are still available at: /notifications/options/ You can access them by going to the notification bell -> notification settings.
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How to reintroduce a BIG FORUM online safely for search engines?
Google will only crawl the site a set amount per attempt. Our software helps prioritize certain content over others natively via robots.txt, metatags, etc... Google though has it's own internal algorithm on how and what to crawl. A site map will help guide it crawling your site but is by no means, it's only roadmap. You, theoretically, could manually submit certain forums (or other content types) sitemaps which our software generates to search engines. I, personally, do not see much value in doing so. It may just in slow down the speed at which Google indexes content of your website with limited to no other value. Personally, I would focus my efforts on gaining traction to the new domain, whether that is social media, emailing your previous members, other forums, etc... That will hopefully help revitalize the community and get new posts going which Google will pick up and like as it also goes through older posts. In the end, content is king. If the content is good, Google and other search engines will crawl it and pick it up in accordance to their algorithms. Correcting errors and guiding it with our native SEO improvements should help along the way.
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Add URL to photo/graphics in Bulk Mails?
Unfortunately, this bug is still open and being investigated. We're hoping for 5.0.6 but again, that is not set in stone. I apologize it is taking so long. We often triage bugs in order of mass impact to our customer base, additionally, some bugs simply take longer to resolve than others, may require a more involved resolution than may be initially apparent once we get into QA, or many other scenarios which may impact its release.
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Using My Clubs but I can't find the option to start a new topic
I'm sorry you didn't like my reply but as I mentioned, you are actually receiving a reply significantly faster than current policy states. All replies in this topic have been less than 2 hours after your posted question or follow up. I'm more than happy to pass along any feedback on how we can do better though.
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Uploaded image has wrong rotation
To confirm, it was working on 5.0.4 but not on 5.0.5? If so, if you upload the same photo here from the user does it do the same?
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How to change database timezone ?
I do not see this issue on my installation so this would be specific to your MySQL server missing those values. Have you considered Cloud? You would not need to worry about issues like this there.
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Error editing profile
Would recommend upgrading to the latest release and trying again. If you continue to see issues, please switch to an unmodified language pack and try again.
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Word Counter for Topics and Replies?
There is currently not one in the software itself. You may be able to utilize a customization to obtain that or you can leave a suggestion in the Feedback forum. However, I will say, I don't think I've encountered another ask for something like this before. If you do create a topic in the Feedback forum, I would ensure that you leave your use-case.
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Google Search Console : error with sitemap
You would need to troubleshoot why they can't fetch those as I can reach them just fine.
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Using My Clubs but I can't find the option to start a new topic
Anyone within the club would be able to perform the actions within the club that you setup. There are no separate permissions. If you want a read only type of announcement, you could utilize a Page for this. The read-only club type will allow you to limit who can join to participate and all others can simply read. Otherwise, if you wish to restrict groups from posting, it is better to utilize a full forum rather than a club. Please keep in mind that our policy states that support replies from ourselves take up to 72 hours. As you experienced in this topic, that is not the norm. We will get to your question as soon as possible so we thank you for your patience.
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File size limits on invisioncommunity.com
You have exceeded your attachment quota. You will need to delete things from: https://invisioncommunity.com/attachments/
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How to change database timezone ?
Sorry, server support is outside our scope of support.
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How to change database timezone ?
As mentioned in this error, this is an error with the MySQL server, not the software so we would not be able to assist. Otherwise, results there will be shown in your server's timezone.
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System Log errors
Are you using any custom templates in Pages Databases? Seems templates may not have been generated for them here causing this error when accessing it. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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Google Search Console : error with sitemap
What is the URL of the sitemap they're citing there? As I do see the sitemapindex and sitemap specified on your sitemap.
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Google Search Console : error with sitemap
Thank you. You would need to check your server or firewall logs to ascertain why specifically Google cannot connect to the sitemap. From my attempt, I am not seeing any issues with the software generating the sitemap itself.
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Google Search Console : error with sitemap
Please post the error in English. I'm afraid, the mass majority of this community do not speak the language listed there.
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4.x, how long before shown as being offline?
We use an SSO here so it would not be seen on our community.
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Clubs members error
We would need an example to look at. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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Site not sending emails through Sendgrid
Did you have another SendGrid account previously or how did you previously handle it? Do you have any integrations or third party add-ons which handle email delivery which would supersede this?
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4.x, how long before shown as being offline?
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Glitch with sidebar
Unfortunately, this is not something which I can reproduce. Does this happen to you on other sites due to slow internet or other loading whether that being your connection or device?
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Site not sending emails through Sendgrid
That should be all you need. You can test it in ACP -> System -> Email Settings and/or see the Email Logs.
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Can't delete old forums
Are you wanting to remove these from being listed or remove them totally? If the latter, you would need to remove them from your Clubs.