Jump to content
View in the app

A better way to browse. Learn more.

Invision Community

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Jim M

Invision Community Team
  • Joined

Everything posted by Jim M

  1. You would create a ticket in Client Area -> Manage Purchases -> click your Cloud package -> Support
  2. There is not, currently. Is the field required? If so, that is intended. If it isn't then that is a bug.
  3. The only guide we have for the Bulk Mail feature can be found here: https://invisioncommunity.com/4guides/promotion/email-options-r24/ Believe in version 5, most of those issues have been worked out with embedded internal links and they should be converted when you send to just plain links. Regarding, testing what you're sending out, that is always good practice for any bulk tool. Especially if you want something to look a particular way or just in general a good practice seeing bugs do happen even in the best software at the oddest of times🤣. You can do a test send to your admin group or whatever filter you want prior to sending out the real thing. The links for "You might also be interested in..." are generated from your Featured posts. You can disable that completely for emails in ACP -> System -> Email Settings. If the user who originally featured that content item has been deleted, it may display as a guest. If it is showing fine in your Featured page, please let us know and we can look into that.
  4. Please let me know your display name and I can take a look.
  5. You would need to re-enable via the ACP. You should be able to see the "View Experts" in your screenshot above and that should list all individuals.
  6. Are you marked as an expert on your community? Have you left this enabled for a week for the system to designate experts?
  7. Make sure you’re on the latest release and all patches applied.
  8. Keep in mind that there is caching in Cloud for guests (aka what Google will view as) so they likely won't be able to see it for a bit till that cache is refreshed. If it needs to be in the head, the Google Analytics integration is good place to put it.
  9. That is currently not possible in a Forum. It would require a customization.
  10. It will upgrade but you may encounter issues depending on what you changed in the language pack. Language strings will have changed between 4 and 5 so you will need to re-evaluate it.
  11. It would be an image that the system found in the topic. Doesn't have to be uploaded, it can just be an external image as well.
  12. Theoretically, long as your community allows guests to view it and is not blocking requests from ChatGPT at network/server level, ChatGPT can start indexing it just like Google does. You then would just likely need a prompt to let it understand how to look for information and what URLs to look for that information that you're seeking. I've not done something this complex with ChatGPT on a site where it may need to learn several URLs but I have done something like "Help me brain storm digital marketing campaigns for this URL" so it can inference from it and index the page if needed.
  13. Source mode has been removed in version 5 as the new editor does not support it.
  14. Yes, the core applications, all data will be upgraded fine. There are things which have been removed in version 5 but I believe that remains in the database for the time being, i.e. physical products. Third party applications/plugins will break but the data can remain so long as you don't uninstall the addon.
  15. It would be permission based because how that editor functions. As mentioned, if your browser by default disallows this, you would need to enable it for your site.
  16. This likely is your browser blocking the paste action from your clipboard. If you denied this action previously or your browser disallows clipboard access by default, you may need to enable that. Once I enabled this in my browser (Chrome), I was able to paste using the mouse and keyboard just fine.
  17. You should be able to copy/paste fine, just can't copy HTML for obvious reasons. Could you please elaborate on your issue?
  18. Please submit a ticket and we can get that resolved for you :).
  19. Running these is completely fine on Cloud.
  20. If you're interested in a staging site, please contact our sales team. I'm afraid, the trial is not something we would do that for.
  21. The use of the messaging functionality can be restricted on a group basis, just like in version 4. Yes. Permissions should updated without issue, like all other data in the software. The UI has changed slightly and there are some variances in where settings are or have been removed but I wouldn't say it is an overwhelming amount. I would suggest having a look at a Free Trial if you want to see for yourself. The block functionality is unchanged in version 5 compared to version 4 in this regard.
  22. The time for the platform to apply version 5 files to your system is relatively instant. You just need to keep watching /admin/upgrade for when you can run the upgrader. The latest release. At time of writing this, that is 5.0.10. Yes, we have automatic backups but typically, we can resolve any issues for you. It is of the whole database.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.