
Everything posted by Jim M
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What happens after a thread is deleted?
You would run a rebuild by going to a ACP -> Members -> select a member -> click on Posts or Reputation -> Recount -> Recount for all members.
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RSS feed not allowing import
I've moved this to a ticket so we can work with you on this to see how often you are accessing it.
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Invision Community 5.0.4 Upgrade Breaks my Website
Did you restore? If so, we would need the problem being reported in place for us to review and investigate, I'm afraid.
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Invision Community 5.0.4 Upgrade Breaks my Website
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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Bullets and numbers in the WYSIWYG editor tool bar
You do not have your cursor on text which is capable of using them so they will be disabled. Hard to tell from your screenshot but if you have copy/pasted something in from another source this may create that scenario.
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Videos not longer working
Keep in mind that .MOV is an Apple format. You won't be able to watch those on a PC. The player is restricted by what the operating system and browser can play.
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DNS support question not answered
Please contact your email provider to see why emails from invisionpower.com are not being routed to you then. I'm afraid, we are not getting a bounceback.
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Default secondary group
You cannot set a secondary group as default. You may wish to revert that to a primary that cannot be promoted
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[bug] Youtube field not working with /live/
You'll want to paste the YouTube URL. E.g., here's timthetatman's live video: https://www.youtube.com/watch?v=f_3E1hvUqxA When I post the YouTube URL, rather than the "live" URL. It embeds per normal:
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[bug] Youtube field not working with /live/
How is this embed working? It looks like you're using a custom database field to build a template. Which would mean customization is with yourself to perform, I'm afraid. Please let us know how this is done.
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Invision Community 5.0.4 Releases
Just a heads up, I moved your issue into your own topic. I would suggest posting any issues you have in it's own topic in the Technical Support forum so we see these more quickly and can assist you.
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Community Expert - Buggy or Working As Intended?
Thanks! I've moved this to a ticket so we can further investigate. Please watch your email for further correspondence.
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Push Notifications, Working or not?
All tasks run on a timetable but if your community does not have traffic, those tasks will not run per that timetable reliably as there are points where no one is on the site. Thus, as the background tasks handler catches up, it will then issue the notifications.
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Add URL to photo/graphics in Bulk Mails?
Correct. It is still open at present. Likely 5.0.5 but not set in stone so that may change.
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Community Expert - Buggy or Working As Intended?
Could you please provide the name of the test account?
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Community Expert - Buggy or Working As Intended?
Did you mark the posts as "Helpful"? If so, it is working as intended as it may be the only one marked as such in that forum.
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How to make the most recently updated topics appear on the forum board?
GLad to hear!
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How to make the most recently updated topics appear on the forum board?
Can you please try to rebuild your search index and then clear your community cache.
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Profile Field Order
Moving around the content of the selection would change the internal marker of that value and potentially cause the value be out of sorts of the marker. Changing this is on our list of things to-do but we don't really have an ETA around that as it is a large undertaking. There currently is no means of having your own key/value pair. You can certainly suggest this in our Feedback forum.
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Issue with Header Displaying Incorrectly After Widget Addition (Logged In vs Logged Out)
Sorry about that, corrected it for you.
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Issue with Header Displaying Incorrectly After Widget Addition (Logged In vs Logged Out)
Would depend on how your server is setup to utilize them. Typically, the answer would be now but you would need to contact your hosting provider/server administrator to find that out.
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Messages (PMs) page navigation links are not working (Page 2, Next, Back, etc)
Thanks for confirming. There is a bug which should be fixed in 5.0.4 if you want to test the beta that should resolve the pagination issue.
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Sendgrid integration missing in 4.7.20
SendGrid was deprecated so is only available to those who used it prior as an integrated API option. However, you can still use SendGrid but over SMTP if you desire. Otherwise, we recommend PostMark now.
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Can I disable 'show more' in the main thread?
Unfortunately, I am not seeing this myself. Do you have a link to where you're encountering it?
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Messages (PMs) page navigation links are not working (Page 2, Next, Back, etc)
It looks like there is a malformed URL there. If you're using a customized theme or third party applications/language packs, please switch to an unmodified versions of these or disable the third party ones to test.