Everything posted by Jim M
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How do I delete Subscription Test Data?
You can delete the purchase and related invoices but some information of the user's history will remain. Such as the history in the Subscription area.
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Logging in every few hours
Have you tried clearing your cookies? You can also try signing out all your devices in the ACP -> Members -> your profile.
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Email advertising and other improvements
- How to customize the "account created" email?
ACP -> Customization -> Languages- Suggestion for flagging spammers
Once you have acknowledged the content is spam, what's the advantage to keeping in an archived area? I would just hide and then review the action is needed, if you are weary of one of your staff members making a mistake, then delete the user's content. If the action was done by mistake, you would need to unhide it all anyway and moving it to a separate area would create more work for you.- Removing old Profile items
Do you mean custom profile fields? If so, no. It would just remove the data if you remove the profile field.- How to customize the "account created" email?
That would be for all emails using our Cloud email system. You cannot change this unless your own SMTP service.- GDPR Compliance - Part 1 - youtube and other embedded media
When a YouTube video is embedded, we already use the https://www.youtube-nocookie.com address.- Logged out several times a day?
When logging in are you telling the software to remember you? Do you have any settings to delete cookies once you close your browser or after a certain amount of time? Are you accessing the links in the email over a variance of your domain that you get logged out?- Community Experts
You can remove individual members current "expert status" but you cannot currently remove whole forums from generating members as expert statuses. You can certainly suggest this in our Feedback forum though.- Have messages open up to last message by default?
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.- Have messages open up to last message by default?
Do you have content options set to "Take me to the beginning"? If so, this would be configured for all content types, including messages.- Excessive boarders
Are you pasting a whole HTML email into the editor for Bulk Mail? If so, you may receive unintended results from doing so as that isn't really intended. The editor will likely strip and reformat items as they are not supported so results may be inconsistent to what you see in HTML. I would advise removing the HTML and simply pasting your content into the email.- Invision Community Auto-Banning IP
Typically, the API system will automatically ban IP addresses into ACP -> Members -> Ban Settings when there is a high rate of failure. Whether this failure is from incorrect keys or otherwise is something you will need to determine and resolve. This is not something you will want to whitelist to avoid. Additionally, if you are not seeing the IP address appear in the aforementioned Ban Settings, there is something else on your server banning them.- Control Which Usergroups can Approve Posts/Topics
This wouldn't be particular to the post which the user posts in but rather what the moderator has permission to moderate in. So if you only want certain moderators to have this functionality and they are global moderators then the answer is global but if for instance, you have moderators which control only a sub-set of forums that span your entirety then the answer would be on what they control.- Control Which Usergroups can Approve Posts/Topics
Yes, for the areas which the moderator moderates. If it is specific to a forum, you would need to configure that in that area.- Gateway 504 Server Errors
Glad to hear things have resolved for you 😊- Sorry, an unknown server error occurred when uploading this file. (Error code: unnamed-1.png could..
Please try again now. I am not seeing any issues.- How do I add code to the HEader and Body now for ad code?
I am not a Google AdSense expert so, unfortunately, I cannot advise you on their platform. Typically though, with Javascript like this, you would place the header script globally and then the body script where you want the item to appear. Hope that helps.- How do I add code to the HEader and Body now for ad code?
- How do I add code to the HEader and Body now for ad code?
If you mean the "head" of an HTML document rather than the header, you can utilize theme hooks in order to do this. You can access these in ACP -> Customization -> Themes -> enable design mode -> on your theme, click the down arrow and add theme templates -> choose theme hooks. If you need to place it in the Header and/or Footer, you can just edit your Theme and click Header/Footer which will allow you to add HTML/CSS/JS to both.- How to permit users to hide posts but not first post of a topic?
Hiding is a global permission set. There is no granularity there to allow for posts but not the first post, I'm afraid. You can, of course, submit a feature request in our Feedback forum.- No Reported Content Icon on Phones
While the report icon does not show directly on the mobile navigation, they should see a notification over the menu when there is a notification (see the 45 below)- Event notifications not working
To confirm your expectations here, you are expecting an email notification when the event is created, correct? I want to confirm this as you are not following the event in question so you would not receive any notification about replies to that event.- Event notifications not working
Do you have an example user and event that they're not receiving which you can provide? - How to customize the "account created" email?