Jim M

The next issue is that query cache in MySQL is having issues. Your hosting provider would need to improve the performance of it or disable it. If the recent logs provided are recent, they have not been fully disabled.

Would ensure that you are fully disabling third party applications/plugins. I am seeing quite a few references to non-Invision Community tables in the report provided. Specifically, tables like: topicmetaimage_images dp44banfromtopic_topics

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You can post a link to it in your notes of the access details area in the Client Area or I can transfer this to a ticket.

Your host would be the only ones who would be able to provide this and in your original message, they said they would so I would continue to pressure them. Sorry, as it is the weekend, our sales team isn't around. Monday would be the first day that they are able to review and plan that out, but it would likely not be for a few days, depending on our queue.

We would need to know the above, as mentioned.

Without knowing more information about what is going on here, such as the query or process in place it would be impossible to determine what the issue is. I would say, you would want to start with disabling any third-party items and just run the core software.

Keep in mind, setting the community to offline will only block users who do not have permission to see the site in offline mode from viewing it. It does not prevent all processes in the software from running.

You would need to overwrite the files where your community lives on your server. Judging from the path in your post, this is: /home/rockokym/public_html/

This can be found in ACP -> click the notification bell in the top right -> Notification Settings -> A new member has completed registration

Keep in mind the errors mentioned in your test code do not cover deprecation error messages such as what you original post screenshot is stating so this is why you are not getting the error to shine through.

As mentioned previously, this does not do what you believe you did. You change the reporting in the code snippet so you are not pulling your settings from your configuration, which is how our software operates.

You are having issues with your PHP configuration as my colleague stated there. Additionally, what you have shown in your PHP code snippet above is that you are actively changing the Error Reporting prior to running your code so nothing will take from your configuration. Thus, if you have questions about your configuration, you will need contact a server administrator as we only support our software. We cannot tell you how to configure your server or help troubleshoot that. It is worth mentioning that I am not seeing an error on my test server when using PHP mail.

If you have questions on your PHP configuration, you will need to contact a server administrator to assist you.

I'm afraid, version 5 no longer parts out the applications. It is required to have all of them to operate as they are dependent upon one another now for a better community product/experience. The Classic license takes this in mind and also other factors of the software maturing to a point where we want to keep self-hosted but also ensure it is a viable product for both our customers and us for the foreseeable future. We certainly understand that and why it is an annual license. You certainly don't have to upgrade right now unless you want access to version 5 beta. We plan to support version 4 for probably at least a year or so issuing security releases so you can certainly stay on version 4 till the time is right to upgrade. We also see that $199/year is great value for our software. Even if you had just forums on our previous license structure, you're paying close to $100 per year to have that. For $99 per year more, you can have everything we offer and potentially recoup a lot of that with extra features/services you can offer your members. That previously would have been significantly more money, at $300/year.

You will need to upgrade to the Classic license. Classic license or Cloud will be the only ways to access version 5.

This is not possible. We have an ignore system that is that user 1 just wouldn't see anything from user 2 but user2 would still see user 1. If you want to see a feature change, you can suggest this in our Feedback forum.

Unfortunately, I am not able to reproduce that with that exact post/topic. Are you scrolling or doing anything while the page loads? Any extensions loaded on the browsers? Ultimately, while we are not denying it is happening to you, there are a few people who can't reproduce this so wondering if this is local to your computer or there are more actions happening..

You can click "Continue Anyway" and perform the upgrade. You don't need the Events application if you don't use it. However, you should just need to ensure that you upload all files from the client area again and ensure permissions/ownership are correct so your server and PHP can access them. You can certainly reach out to third party providers at: https://invisioncommunity.com/third-party/providers-directory/

To confirm, you are indeed running Apache? Realistically, it would be your Apache configuration if mod_rewrite is installed properly.

PHP 7.4.19 is still present, you will need to ensure that you upload the latest files and PHP 8.1. Additionally, we are at the end of my shift here so you may wish to rollback your instance to the backup taken prior to upgrade and then our next technical support technician can assist you tomorrow morning.

We would need the error in place in order to assist further.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

You would need to ensure that your PHP 8 requirements are set and compatible. If the upgrader can't even run, that would be something wrong there or you're missing the database table column mentioned and need to add that by going to ACP -> Support before applying the files.

That is expected, you would need to perform a manual upgrade: