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Jim M

Invision Community Team
  • Joined

Everything posted by Jim M

  1. There is currently not. This would require some form of customization in order to do. Alternatively, you can leave a suggestion in our Feedback forum for this.
  2. In order to be notified about new topics or posts, you will need to follow forums or their corresponding topics explicitly. You then can opt in to inline or email notifications. For more on this, you can read the following guide; https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/content-discovery/notifications-r71/
  3. Typically, our content in abbreviated forms, i.e. like the search index, feeds, etc... do not contain rich text but plain text. This allows a user to gain an idea of the content without seeing a giant image or something.
  4. Require custom CSS.
  5. Keep in mind that most file extensions for video and audio support are based upon the browser which you're viewing with. .webm is supported by most modern browsers but some OS may require the codec installed: https://caniuse.com/webm
  6. I would recommend using Group Promotion so that new users would have limited permissions and then get promoted to a different group after they reach x amount of posts which then have more permissions (such as messaging).
  7. Could you please clarify what exactly you're referring to? Please keep in mind certain items, like the create menu in the top navigation, may be hidden on smaller screens which don't have enough real estate for them.
  8. Clubs are created on the front-end. Think of them like posting a Topic in a Forum, you can't do this from the ACP.
  9. If you haven't already, I would advise starting with our guide on Downloads as this will walk you through how to configure the Downloads application, etc...: https://invisioncommunity.com/4guides/downloads/basics_447/introduction-to-downloads-r213/ Please let us know if you have any questions.
  10. Are you receiving any browser console errors when you're encountering this?
  11. If you installed only the patch, you would remain on 4.7.20. If you opted into beta upgrades and did a full upgrade, you would get 4.7.21 Beta 1.
  12. The ads would indeed have Javascript on them and what we're seeing. I would recommend disabling/removing it all to test again. Once you do that, I am happy to take another look as well.
  13. A few examples are our company Blog, Bug tracker, and Guides/Documentation system are all built on Pages Databases if that helps further. Otherwise, I'd suggest reading the documentation: https://invisioncommunity.com/4guides/pages/core-concepts/introduction-to-pages-r149/ You can also start a free trial to see and put the documentation to work :) .
  14. With "Creator" you have basic page build ability, you can drag/drop widgets on to a page and that is it. Whereas, the upper tiers allow you to enable the full Content Management System of our Pages application. Thus, enabling you to create articles, recipe system, anything your heart desires.
  15. On your community, I am seeing some errors in the browser console which are impacting some Javascript. You may wish to remove advertisement Javascript or any other custom Javascript whether that is something you injected yourself into the layout or also third party applications.
  16. I have converted this to a ticket so we can assist you directly.
  17. Matt posted an image just below the text you quoted detailing the process to mark them as recommended in the ACP 😊. They then will be at the top of lists to be recommended and highlighted as such.
  18. Unless you opt into betas, you will only see the stable releases.
  19. There is no difference between you doing it yourself and us doing it. Submitting a ticket was only recommended as the individual was not aware and had questions.
  20. It is :) . This is just the beta of the next release of version 5, which is 5.0.8. As you are Cloud and on a legacy plan, you would need to upgrade to one of the latest plans to have access to version 5 though. Feel free to submit a Contact Us form to our accounts department and we can assist you do that.
  21. Yes, Downloads still allows users to sell files. You would need to have Commerce in order to take advantage of it. You can see the remaining configurations for it in Downloads settings and then you will also need to ensure that you have Payment Methods setup in Commerce.
  22. Thanks. Yeah, that coincides with what I am seeing in your logs, just wanted to confirm. I've moved this to a ticket so we can look into that more in-depth. Please watch your email for further correspondence.
  23. When was the last time you recalculated the ranks/achievements? If that is not finishing, we may need to take a look at those processes.
  24. Looks like ranks and achievements are being recalculated on your community so that area will not show. Additionally, you're still on version 4 so you will see achievements and badges area in a different spot but still on the user's profile. If you're not seeing that once the achievements/ranks have been calculated, please switch to an unmodified theme and try again. If you're still not seeing it, please let us know. With that said, you can see that the badge was properly assigned in ACP -> Members -> Members -> click the members profile -> Badges.
  25. Oh interesting! Sent you a message to get more information about the account so I can take a look.

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