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Marc

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Everything posted by Marc

  1. Marc
    Its not something that would be possible at the present time, unfortunately.
  2. Marc
    There is no built in method within the software that would allow you to do that at the present time, unfortunately.
  3. Marc
    Ah, you are using an external login method, that would explain it. Very glad to hear you found the problem there
  4. Marc
    I have created a ticket on this for you so that we can look into what is causing the issues. Someone will be in contact as soon as possible
  5. Marc
    No problem at all. Glad to see it sorted the issue 🙂
  6. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. With regard your test install, it will not remove from your license when you remove an install. It has to be reset. We would expect people to be installing a test instance in the same location each time. If you do need it to be reset, please let me know
  7. Marc
    Try uploading a fresh set of files from your client area, as it looks like you may be missing files there
  8. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  9. Marc
    You manage to get this online?
  10. Marc
    Please could you let us know if the above may be the case?
  11. Marc
    I see from your ticket that this since resolved itself. Glad to see it sorted, and of course let us know if you see any further issues
  12. Marc
    Have you since resolved?
  13. Marc
    My colleague still appears to be awaiting a response from yourself there. Did you manage to get this resolved?
  14. Marc
    Please post all reponses in the English language.
  15. Marc
    Did you get anywhere on this?
  16. Marc
    Have you managed to get this resolved, or do you still require assistance?
  17. Marc
    Just thought I would let you know, this has been reported as a bug internally
  18. Marc
    Sorry, Ive just seen this. You would need to post up within our suggestions area if you are looking for a change to be added to the platform there
  19. Marc
    Please could I confirm if you still have issues with this?
  20. Marc
    This I see was resolved in the ticket for you, so will mark as resolved
  21. Marc
    I have moved this to suggestions, as its more design choice than a bug as such
  22. Marc
    No problem. Let us know if you see it happen again of course
  23. Marc
    If you are looking for additions to the software there, you would need to post this up within our suggestions area. It sounds like what you are referring to there however if posts, which are not deleted at present.
  24. Marc
    We still appear to be awaiting examples here and access details. Are you still needing to update us with that, or have you since resolved the issue yourself there?
  25. Marc
    Did that resolve the problem?
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