Marc
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Everything posted by Marc
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The issue here it seems is that your phone is stripping the EXIF data. This being the case, there isnt anything at all that the software can do to correct this issue. The setting for this is in System>Overview>Files>Image settings when using ImageMagick
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Glad to hear it. 🙂 Please let us know if you do have any problems of course
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Thank you for coming back to let us know, and glad to see things are working for you
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As mentioned above, its already released
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I will mark this one solved, as this one was certainly related to the language pack they were set on. We can continue conversation on the other topic about 3rd party items if needed
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That screen would indicate there is an issue with your server somewhere. You would need to check your server error logs on that. I cannot tell you more than that from that screen, as cloudflare provides a catch all error of 520. With regards IP address, we can only show what your server shows. Its very likely cloudflare is masking the IPs by proxying them. You can bypass this by switching on this setting - "Trust IP addresses provided by proxies?" , which can be found here System>Settings>Advanced Configuration
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Its actually a full release, so you should not test on the latest release of the platform. There are no known issues with that on the latest release Please of course let us know either way
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No problem at all 🙂
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I have created a ticket on your behalf for our developers to take a look at. Someone will be in contact as soon as possible
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Please disable cloudflare and then test again. I suspect this is what is causing you issues
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I will take a look. Completely understand what you are saying there, but Im unable to replicate here, so need to check what the difference is for you.
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There's something wrong with .mov files embedding
Marc replied to Ramsesx's topic in Technical Problems
Please update your access details on file, so I can take a look -
Unfortunately you would indeed then need to contact the authors of the applications you cannot disable/enable for support. I cannot tell you try it would be that this is the case.
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Have you check mod_security first of all there? Its very likely this is what is causing you issues
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Have you got something automatically responding to mail? I ask as it looks like our auto response is being automatically responded to
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When you did which? When you changed the language in the top right, or when you disabled one of the language packs?
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Please feel free to post that as a suggestion within our suggestions area, so it may be considered for future releases of the platform
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The account on file does not currently have access to the admin CP. Please could you provide this? I am not seeing any issues with embedding on our side, so please also check mod_security and other such items to see if they are being blocked
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Please could you provide me with an example link?
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We would not remove that option, as there may well be valid reasons a user needs to use that
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This is because you now have 2 language packs enabled. You may want to then disable the other. Change your language pack in the top right of your admin CP yourself too, as thats is why you will still be seeing that language string
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Ok. You have a language pack "English (AU) Default" which was disabled. Since that is where the language strings were set, you are missing them on your current language pack. I have enabled that language pack. Please take a look
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Ensuring that you are using all spam related options stated here would be the first thing you should do. I am unable to log into your site to take a look as there are no logon details on file. https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/managing-members/spam-prevention-r9/
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While I agree here, we are unable to assist with items that are both retrofit (blaze) and files being changed. While I understand what you are trying to achieve there by changing them, this would unfortunately not change the stance that we cannot assist while there are altered files.
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As mentioned above, it is an issue whereby the server is unable to upload due to a limitation. This tends to be upload_max_filesize or memory_limit
