Marc
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Everything posted by Marc
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IPS\Db\Exception: DOUBLE value is out of range in
Marc replied to topek's topic in Technical Problems
Before we do anything further, please rebuild the search index with those items switched off, then test again once the index is done. You can do this from system>Settings>Search using the button in the top right -
Do you have an example member you believe should have been moved? I can then take a look for you
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If you go through what others have suggested above, that will indeed get you a decent privacy policy. As was mentioned by Chris, often taking a look at what others have done can be extremely helpful too
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Please could you PM me that IP?
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When looking at that table, that means that is where its hooked. You can see there is a plugin ID (21) on that table, meaning it is indeed coming from a plugin. The plugin on your system with that ID is "Subscription Privacy"
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I have tagged our developers here, who are better placed to respond to your question.
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Are you still seeing the issue there? If so, what pages are you seeing this on? As we run a cloud product, the customers request may not have been as daft as you assumed there 😉
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I see your site is now back online. If you have any further issues, please let us know
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Generally you would add adverts in the location you choose with adsense, as shown here https://invisioncommunity.com/4guides/promotion/internal-advertising-r57/
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If you are not seeing that, I would need to know what forum on your site so I can take a look for you
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We provide only integration with sendgrid. We can send emails through any email provider at all. Just to clarify that point
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Do feel free to add a suggestion for that
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Downloads for Audio Files not seen on mobile devices
Marc replied to Writerguysd's topic in Technical Problems
The software will indeed show a player on the software. That was changed some time ago. There would be no way to download unless the operating system (the mobile) has the functionality for this -
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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On reading your ticket there, it appears the issue there is connection between your server and twitter, which is something you would need to resolve with your hosting company.
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You would need to contact your hosting company to resolve that issue, as its an issue with your PHP configuration, as mentioned in the message there.
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which of your sites is this for? I can then take a look for you
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I have seen your ticket and responded to that already. Please check your email as there is information you need to action in order to get that set up
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Sorry, Im not sure what you mean here by its touching only that message. You mean only that user? Do you have examples of items you believe should show in those search results?
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PHP-GD errors after updating to php 7.4 or 8.0
Marc replied to www.sgo.es's topic in Technical Problems
No problem at all, and hope you get to the bottom of the issue -
There's something wrong with .mov files embedding
Marc replied to Ramsesx's topic in Technical Problems
No such magic unfortunately lol. Could you please update your access details on file? -
Disabling the 2 items you have adding new gateways would be a good place to start there
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What Randy is saying there is correct. Its not really something we can answer.
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Please do feel free to post this up as a suggestion. Stating that in you support topic will not put it somewhere that it may be added in a future release.
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Upgrade from 4.3.6 to Current Ain't Happening
Marc replied to jackflash's topic in Technical Problems
Glad to hear you found a solution to the problem there. I can see why this may well be the case. Its very likely you hit something in earlier upgrade steps which isnt supported by 8.0 as the upgrade was from what is now quite an older version of the platform. Its always safer to upgrade as the software is released if you can
