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Marc

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Everything posted by Marc

  1. Marc
    Its actually more that you are one of the last to upgrade, and so upgrading on newer technologies it was not built for 😄 Is the ticket I put in for you no longer needed?
  2. Marc
    This is an error in an old platform which is no longer supported. As you mentioned, this will have been at some point, but is not any longer. Unfortunately we cannot provide support for older packages indefinitely.
  3. Marc
    Glad you like 🙂
  4. Marc
    If you go to this section in the admin CP Community -> Forums -> Settings You will see under the 'Topic Settings' Section you have 'Popular now'. Only topics that match the criteria you set there will show up within the block. So for example, I have mine set to 3 posts within 30 minutes. So only topics which have had 3 posts within the last 30 minutes would show up in my block
  5. Marc
    Unfortunately, we no longer support the 3.x series of products, so there is very limited support we can provide with this. I can forward your ticket to our community support, as someone may be able to assist you with getting upgraded there. Alternatively, we can get a ticket created for you to see what we can offer on upgrading. Please let us know which way you would like to go on this
  6. Marc
    You would need to request this from the author, rather than ourselves.
  7. Marc
    No problem. Please let us know if you have any further problems. Glad to see you have your mail up and running properly now.
  8. Marc
    Yes, if you have deleted them and they no longer exist on disk, they could well cause the above. What you could do is replace just the files within the location its looking for them
  9. Marc
    Have you checked to see if you are actually getting notifications? Also, have you set up any notifications as push types on your user notification options?
  10. Marc
    These are in your file storage settings, within System>Files>Storage settings
  11. Marc
    ou should never delete tables from your site, under any circumstances. You would need replace those images in the folder if they are no longer present
  12. Marc
    Please do let us know if you see any others of those messages being logged
  13. Marc
    No problem at all. Glad you have what you need there
  14. Marc
    It will. Ensure you have a cron job set up to run your tasks also
  15. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  16. Marc
    This is something we may well do at some point, however there are no others available in that manner at present
  17. Marc
    Some items we may apply. However it will depend on what they contain and what is involved in correcting the problem.
  18. Marc
    Please check in the support area of your admin CP and check for any patches available. I suspect you havent applied all patches. This is not an issue with your plan
  19. Marc
    There is no way in which to change the timezone, and there is only one UTC. This would be outside the scope of support. I have moved this to our development forum for you
  20. Marc
    Sorry, I'm a little confused by your ticket there. You dont appear to be on a plan which would disallow custom plugins. Nor are you on a plan which is currently forced to change.
  21. Marc
    Sorry, its actually UTC. As Daniel mentioned however, it would be helpful to know what issue it is you are having.
  22. Marc
    We would need full access in order to be able to investigate what is going on there. So either ftp or sftp would need to be present
  23. Marc
    There is no way in which to stop a user from removing their reaction should they wish to do so, if they are allowed to use the reaction system. Feel free to post this within our suggestions area if you wish to see this as an addition in the future
  24. Marc
    I would be the time based on your server. There is no way in which you can set it to use another timezone
  25. Marc
    You would need to contact your ad provider on this. We do not control the ads you have placed there. It looks like you very likely have dynamic ads set on google, so they will place them wherever they deem to be best placed on your site
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