Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,420 topics in this forum
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- 1 follower
- 8 replies
- 303 views
Since a forum update to 4.x our pip_images have shurnk quite strangely. They are all 120x30 pixels and used to look 120 wide, now they seem to be about 30 pixels wide. To be honest, I can't figureout where to edit to bring them back up to their correct width, any clues or advice please? Original image Forum result
Last reply by Davyc, -
- 1 follower
- 11 replies
- 666 views
I am seeing below consistent problems... trying to track down, which query is triggering.. any suggestions? I have a feeling, it's coming from download. 2022-07-13T06:44:02.365652Z 8488613 [Note] Aborted connection 8488613 to db: 'xxxx' user: 'abc' host: 'localhost' (Got timeout reading communication packets) 2022-07-13T09:59:02.386169Z 8499671 [Note] Aborted connection 8499671 to db: 'xxxx' user: 'abc' host: 'localhost' (Got timeout reading communication packets) 2022-07-13T16:16:01.951564Z 8530536 [Note] Aborted connection 8530536 to db: 'xxxx' user: 'abc' host: 'localhost' (Got timeout reading communication packets) 2022-07-13T16:59:07.843974Z 8535076 [Note…
Last reply by AlexJ, -
- 1 follower
- 1 reply
- 188 views
On the base installation, without any customizations, we need some assistance in locating the following in the database: Table & field that contains the information on how each topic has been moderated (approved, deleted, etc.)? Is there a table that contains pre-moderated topics, or are all topics encapsulated in the "forums_topics" table immediately upon creation? Is there a way to determine the datetime of the first moderation action on a topic? Thank you!
Last reply by Jim M, -
- 1 follower
- 4 replies
- 458 views
Hi, there any theme with good changes of UI for clubs?
Last reply by kmk, -
- 4 replies
- 261 views
Just reviewing our logged in slider text and we'd love to add some personalisation, not sure if there's already code we can embed to automatically populate with a username/avatar?
Last reply by Nathan Explosion, -
- 3 replies
- 269 views
i have an Editor extra field and it adds the <p> space and i want to remove it to align with the STATUS word. Like, the "Status" takes to much space, because i choosed editor. (i need green text there)
Last reply by Nathan Explosion, -
- 2 followers
- 3 replies
- 197 views
I am having trouble with customFields displaying properly. For example, i make a custom field for my users to select another member that helped them create the uploaded content. So, in the custom field they are able to select any other member's name. This works fine normally, but whe i try to customize my page to put this custom field near the uploaders name, I seem to only be able to retrieve the members ID number. {{$fields = $file->customFields();}} {{if $fields['field_5']}} and {$fields['field_5']['value']|raw}{{endif}} I tried this many ways, I can't seem to get it to come out correctly. I did this using pages app as well for testing and i got a wh…
Last reply by Schaken, -
- 1 follower
- 1 reply
- 783 views
Hello, I am trying to improve my score on email spam test for my forum outgoing email. Currently that site reports that my bounce address is: www@mail.my-domain.com , while it should be mail.my-domain.com Is there any way i can change that / configure those email settings? Or am i missing something? Thanks!
Last reply by Randy Calvert, -
- 3 replies
- 433 views
I am currenlty 4.6.12.1 version, i downloaded the new fix for SULK and now ALL my products say 0 keys and out of stock even though i clearly have lots of keys instock and imported. Does anyone have any idea how to fix this, i have a dysfunctional website... again..
Last reply by DawPi, -
- 1 follower
- 4 replies
- 523 views
Hello - Searched around for this and found some older plugins (4.6) but nothing current. I'd like to have: - A list of 404's that are occuring, with manual redirection I provide - Enter direct folder or other URLs to redirect For example, I would like /forums/ which was my old URL to redirect to the homepage. Also, I'd like popular deep links to have a means of redirecting to the correct content. My overall issue is my old URL structure was a "vBulletin Addon" for SEO optimization, and any conversion was unlikely to know that URL conversion. Roughly 20% of my incoming traffic right now is 404.
Last reply by Claudia999, -
- 3 followers
- 23 replies
- 618 views
Hello, I'm having trouble with achieving a complete deletion of a member. The member is deleted (gone from the core_members database table), however it still shows in the ajax panel of the ACP when searching for it (but when you click it tells you it can't be found). But if I want to create a new member with the same username and email address, it tells me that they are already in use. Where in the database can I clean these left-overs? (I still have written down the member number in case it helps).
Last reply by PPlanet, -
- 0 replies
- 320 views
Hello, An admin user in our company's forum can't reply to topics posted in there. The space where the text box should be has disappeared and has been unable to comment for the last few days. I have done a reset to the values of the toolbar that is present in the textbox, I removed and added again the access that the user had. We tried accessing the forum from 4 different browsers and in different devices, but it always is the same result. Are there any known issues or solutions to this kind of issue?
Last reply by Jose Araya, -
- 7 replies
- 620 views
Over 20 years of use, across the member population (50K) some have Email set as a form of notification. 1000's are stale addresses. With 50K users, I'm not going to manually go through a subset through ACP to flip buttons. What is the relationship (ERD-wise) in the schema that I can query to "find member names who have email notification enabled" I need that list (potentially 1000's) so I can square it with SMTP errors for stale addresses and do some bulk-wise setting. select M.name, M.email from core_members M, .... where ....
Last reply by AlexJ, -
- 3 replies
- 621 views
I'm trying to migrate to a new VPS provider. I've moved over the file structure and database and set it up on my test URL while trying to get the process all sorted out. I've sorted out changing the DB credentials in the conf_global.php file (was getting the can't access site error). Now I get a 500 Page isn't working error here https://new.thejimlist.com/community/ Any ideas on how to debug this for next steps?
Last reply by Mark H, -
- 1 follower
- 4 replies
- 258 views
Is there a way we can trigger template logic for mobile devices? Something like: {{If mobile}} do this {{endif}}
Last reply by Randy Calvert, -
- 2 followers
- 3 replies
- 216 views
How can I add a post number in each post to the topics? Is there any plugin for this?
Last reply by Gabriel Torres, -
- 1 reply
- 408 views
I just changed PHP version for my self hosted IPS community, from 7.4 to 8.0 (for IPS 4.7), and i noticed that short_open_tag (in CPanel -> PHP Selector) is disabled by default, but i can enable it. Is it recommended to turn it on or should i leave it disabled? I have read that it is deprecated but i would like to know other opinions.
Last reply by Randy Calvert, -
- 2 followers
- 13 replies
- 573 views
I'm trying to edit a template in one of my custom databases for the record display. I've done this numerous times in the past without issue, but now today I am getting this error when trying to save my changes. Not sure why this is. I recently migrated to a new server but I don't think this would affect it, would it?
Last reply by nodle, -
- 3 replies
- 529 views
im getting an error when i import keys to site, it shows the number of keys in stock before i imported the new ones, even though when i click to view the keys, it shows all the new ones included. will it give an out of stock error when someone tries to purchase or is it just a visual bug?
Last reply by DawPi, -
- 1 follower
- 1 reply
- 185 views
Hi, Everything is in the title 🙂 I don't know where my users/members can see their current credit balance ? And where they can eventually add/buy credits. Thank you very much to those who will help me with that ! Livio
Last reply by Richard Arch, -
- 2 replies
- 455 views
I wonder if it would help reduce and/ or optimize support requests if we had an "Instructional Thread" that gave users some tips that should be done before, or as they contact support. It could even be done in categories if it got too large such as third party, software updates, etc. I see support constantly repeating themselves on requests so it might help reduce the load unless it is out there already. So basically, those items that are constantly repeated. Example: A nice good blurb on how, a person seeking support, can help move forward... Then the instructions/ tips: Ensure your logon credentials are up-to-date in your client area Downlo…
Last reply by tnn, -
- 1 follower
- 1 reply
- 397 views
Since today's release I have noticed several of us have had various issues when it comes to upgrading to 8.0 from 7.X... I thought it would be good to keep a running list of which applications are having to be deactivated so that we are able to use 8.0. My community is facing the same issue and I have not had the time to sort out which application is causing my issue, but by compiling a list it will help users with checking to see if they are using an application that might be causing the issue. One the dev side it will help the application developers recognize if they are on the list and notify everyone when they have worked through any issues that may have cau…
Last reply by ufshane, -
- 3 replies
- 271 views
We're building a private forum as an add-on to a membership site. I want users to log in there, rather than through the InvisionCommunity default login page. So far, that's working as expected. The only potential hiccup is if a user bookmarks the /login page itself. Is there a way we can redirect that page to our preferred login page instead?
Last reply by Jim M, -
- 3 followers
- 13 replies
- 834 views
Hello, How do I remove this code from search?
Last reply by Hisashi, -
- 1 follower
- 9 replies
- 786 views
Hi, After upgrading to 4.7.0, I also wanted to upgrade my PHP version from 7.4.x to 8.1.x. But after enabling that, I get the following error message and it doesn't seem clear to me what is causing this issue [Wed Jul 06 12:29:38.084053 2022] [lsapi:error] [pid 171216:tid 140143205660416] [client xx.xx.xx.xx:50217] [host www.forumdomain.com] Backend fatal error: PHP Fatal error: Cannot use "parent" when current class scope has no parent in /home/xxxxxxxx/domains/forumdomain.com/public_html/system/Theme/Theme.php(2703) : eval()'d code on line 37\n, referer: https://www.forumdomain.com/ Anyone has come across this and solved this? Thanks in advance, Chr…
Last reply by marklcfc,
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