Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Problem with SQL query that takes a long time to execute
- Last reply by Marc,
22,953 topics in this forum
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- 1 reply
- 250 views
Is it possible to show "top 20 posters today" and "Top 20 overall posters"?
Last reply by 不中用, -
- 1 reply
- 253 views
I'm trying to install this theme on my forums http://www.ipsfocus.com/premade/animate/index.php however it's not letting me. What could I be doing wrong? I currently have the $20 a month deal.
Last reply by 不中用, -
- 3 replies
- 322 views
select box doesn't work the same as drop down does, especially when you have 100+ items in the drop down. I just don't know how to build the drop down type.
Last reply by Dmacleo, -
- 2 replies
- 264 views
I know it's probably a lame question, but I've searched and can't find an answer and I can't find a link to turn the board back online after upgrading to Community Suite 4. So where's the link? Thanks!
Last reply by George Maciver, -
In the ACP when I go to Support / Something isn't working correctly error check, it finds the below error and if i try to fix it automatically, it doesn't work, and when i try to manually run the query it suggests and then retry the check and it finds the same problem again, every time.
Last reply by Excalibur, -
- 18 replies
- 631 views
After upgrade to 4.0.3 I have some problems: 1.-when I press in Sitemap option , I get EX0 Something went wrong. Please try again. 2.-in google analytics section I have added analytics code, but this code is displayed at the bottom of forum page, at left corner. 3.- I want to add secondary security , but when I define user and password I get "error writing htaccess file", I guess is about permission bug. 4.- I cannot enable imagemagick, radio button is disabled (I have installed required module)
Last reply by duardito, -
- 1 follower
- 0 replies
- 282 views
Users /online/ Sorry, there is a problem Something went wrong. Please try again. Error code: EX0 I really dont wanna make another ticket. IPB 4 are quite buggy
Last reply by Owdy, -
- 2 followers
- 6 replies
- 422 views
Is it possible to downgrade? 4.0.0 unstable and unreliable.
Last reply by W4L, -
- 1 follower
- 5 replies
- 321 views
Hi, I would like to create a system which allows a member to create a resume by filling out a form. I think IP Content allows you to build a database which users can add records to. I want to create a form that they enter all of their resume information into and this then creates a page for the user. Ideally I'd then love to be able to download this into a formatted PDF - is this possible? Maybe IP Content isn't the right tool to make this happen though, just looking for some advice.
Last reply by 不中用, -
- 1 follower
- 2 replies
- 262 views
I have latest articles block in my front page: http://hoitajat.net/ That shows guest as writer, should it be actual article writer, not commentator? Or is it feature?
Last reply by Owdy, -
- 3 replies
- 284 views
I saw someone asking why this bug here, but it does not find the topic, does anyone know how to fix? My forum has almost 5 million members I'm using the latest version
Last reply by Kevin Carwile, -
- 8 replies
- 438 views
My website looks nothing like it did. I feel completely lost. There is no real documentation for how to set things back up. I feel like I have to start from scratch and I have no idea how to do so. It was very difficult to figure out how to use it on 3.x and now I feel like giving up. It's central to my website, so I'm quite frustrated. I'm wondering if anyone else is in the same boat. Am I missing something?
Last reply by socceronly, -
- 0 replies
- 291 views
my forum have big problem. Newest Member section alway show adminstor client not new member check my forum and plz give me solution -> http://www.beatz.co.kr
Last reply by VZBZ, -
- 2 replies
- 327 views
Hi. There is error in AdminCP "EX2 Something went wrong. Please try again." after Save button is pressed. How I can see what happened? How to fix?
Last reply by wdport, -
- 0 replies
- 234 views
Hello, I am trying to figure out how to get YouTube videos to size down automatically so they show up in the sidebar status update feed block instead of just in someones profile view. Thank you inadvance! -RazorSEdge
Last reply by RazorSEdge, -
- 1 follower
- 0 replies
- 296 views
Hi, i try to translate my new forum. For some reason i don´t find key __app_calendar. It is in navigation menu: I can find __app_blog, so i would assume that __app_calendar should also be there but it isn´t. Where i could find it?
Last reply by Sebbo78, -
- 1 follower
- 11 replies
- 452 views
I can't get "Insert Image from URL" to work on this or my own site - I just get the blue spinning wheel. I've tried Safari and Chrome with the same result. Does it work for anyone?
Last reply by AutoItScript, -
- 2 replies
- 712 views
Recently IPS released version IP Board version 4.0.3. I am not sure if I'm updated. I want to see what version I have and please advice how to update.
Last reply by Kevin Carwile, -
- 3 followers
- 6 replies
- 592 views
I have a Pages database which contains a date field. This isn't a mandatory field, since I'd like to leave it blank most of the time. Unfortunately, I wasn't aware of the following effect: Is there some clever trick I can apply so that if the field is left blank, nothing appears?
Last reply by chilihead, -
- 1 follower
- 1 reply
- 258 views
Is there any way to make the editor default a single line break when pressing enter? And also, can a new line always start with a capital letter?
Last reply by opentype, -
- 1 reply
- 247 views
Its not showing up anywhere for me to download if I choose ipb 4.0 and it shows I have the application if I click on license key in my ipb 4.0 acp but doesnt show up anywhere. What am I supposed to do after purchasing it?
Last reply by DesignzShop, -
- 7 replies
- 369 views
Is it possible to see a memberlist on your website? I know that you can see all members via ACP, but I also want it at the menu so that members can see it too. How can I do that?
Last reply by Excalibur, -
- 11 replies
- 505 views
I contacted my hosting and they saying that it because someone sending spam from site, support will at I ask you on this site for information on how to stop this mailer (mailer function) on the website. Please any help? My version is IPB 3.4.7 I want to disable sending emails from administrations, they will not allowed me to enter site before I get this information and how to do this... Please anybody, or I should take support ticket?
Last reply by David.., -
- 1 follower
- 3 replies
- 261 views
How can i change default font size for articles?
Last reply by Owdy, -
- 4 followers
- 20 replies
- 612 views
Hello, how to remove the word "Forums" from the top? That is, that once was the category "Welcome to IPS"
Last reply by Meddysong,
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