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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 17.9k posts
    Help: "Something went wrong" error message
    Marc,

  1. Rename Templates

    MeekelTM,
    • 3 replies
    • 388 views
    MeekelTM

  2. change forum page header

    Reality Capture Experts,
    • 2 replies
    • 282 views
    Reality Capture Experts

  3. How to edit navigation bar?

    LHOOD,
    • 2 replies
    • 353 views
    LHOOD

  4. Upgrade to IPB 4 and error of session_start

    Vendeira,
    • 1 reply
    • 308 views
    Vendeira

  5. Pages comments order

    Excalibur,
    • 4 replies
    • 363 views
    Excalibur

  6. Easiest way to install fresh but retain members/posts etc?

    markymids,
    • 0 replies
    • 290 views
    markymids

  7. How to add a description to title or other form fileds

    sobrenome,
    • 15 replies
    • 1.1k views
    Ahmad E.

  8. New update broke downloads.

    Stefan Warecka,
    • 2 replies
    • 335 views
    Stefan Warecka

  9. Problem in ACP with icons when not in english

    pisaldi,
    • 8 replies
    • 404 views
    pisaldi

  10. How can I diable CKeditor / WYSIWYG for a usergroup?

    querschlaeger,
    • 7 replies
    • 491 views
    querschlaeger

  11. Change index page/homepage

    querschlaeger,
    • 19 replies
    • 533 views
    Kjell Iver Johansen

  12. How to disable special characters on registration?

    Guest,
    • 0 replies
    • 275 views
    Guest
    Guest

  13. Move IP.Content page to another DB?

    sipofwater,
    • 0 replies
    • 259 views
    sipofwater

  14. Video's aren't embedding in my posts...

    Jwrbloom,
    • 15 replies
    • 515 views
    pyro888

  15. Issues After Upgrading

    davpurc,
    • 2 replies
    • 274 views
    W4L

  16. How can i view background processes?

    Netherlord,
    • 5 replies
    • 328 views
    tekguru

  17. Disable English (USA) language

    querschlaeger,
    • 3 replies
    • 474 views
    querschlaeger

  18. FTP Issues

    Daniel Turner,
    • 2 replies
    • 306 views
    Daniel Turner

  19. Profile Conditionals

    ghinton,
    • 5 replies
    • 387 views
    GrooveOnBeat

  20. How to create a slideshow

    Luc Wolfe,
    • 2 replies
    • 316 views
    Luc Wolfe

  21. Widgets

    nylyon,
    • 2 replies
    • 307 views
    Joel R

  22. GIFV

    Square Wheels,
    • 6 replies
    • 314 views
    RevengeFNF

  23. Emoticons

    Square Wheels,
    • 0 replies
    • 280 views
    Square Wheels

  24. Is a theme being used?

    Square Wheels,
    • 0 replies
    • 254 views
    Square Wheels

  25. Widgets disappearing?

    Kirill N,
    • 6 replies
    • 322 views
    Kirill N