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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 18.3k posts
    Do you have any tips for updating from IPS 4.7.21 ?
    NightAngel,

  1. Force connection to view the forums

    sonimik1,
    • 7 replies
    • 361 views
    sonimik1

  2. Question about converter

    sinla,
    • 0 replies
    • 307 views
    sinla

  3. URL Friendly For Windows Server? .htaccess file

    AL Master,
    • 3 replies
    • 607 views
    Andrew Anderson

  4. Content: Database Without an Index (Category or Listing)

    GrooveOnBeat,
    • 0 replies
    • 255 views
    GrooveOnBeat

  5. IPS Community Suite 4

    ClawOfWinterfell,
    • 3 replies
    • 371 views
    Lindy

  6. Easy banner upload on IB4 ACP

    interested,
    • 1 reply
    • 288 views
    interested

  7. Forum Visibility for Guests

    bradl,
    • 0 replies
    • 288 views
    bradl

  8. Custom Profile Fields

    Excalibur,
    • 1 reply
    • 274 views
    Excalibur

  9. Individual post counts not displayed

    JWSOUNDGROUP,
    • 0 replies
    • 233 views
    JWSOUNDGROUP

  10. Separate Theme for the Admin CP?

    Brad Hinkle,
    • 2 replies
    • 349 views
    Brad Hinkle

  11. template changes don't take effect

    Nils Meyer,
    • 4 replies
    • 294 views
    Nils Meyer

  12. Multi Select Show database item

    linkmat,
    • 4 replies
    • 359 views
    linkmat

  13. Gallery Caption Issue

    ghinton,
    • 2 replies
    • 298 views
    ghinton

  14. Display name ... Username

    interested,
    • 0 replies
    • 398 views
    interested

  15. Forward IPs to avoid unwanted proxies

    GriefCode,
    • 1 reply
    • 395 views
    Ahmad E.

  16. how to remove banned ip

    sasiko,
    • 0 replies
    • 306 views
    sasiko

  17. Remember me with Safari

    Owdy,
    • 5 replies
    • 315 views
    Owdy

  18. Why does this post product this embed on Facebook?

    socceronly,
    • 14 replies
    • 331 views
    opentype

  19. Where are the RSS feeds?

    Saurabh Jain,
    • 9 replies
    • 440 views
    opentype

  20. Why Forum index page is loading harder?

    gaby,
    • 9 replies
    • 435 views
    GrooveOnBeat

  21. Minimal Layout

    gbstn10,
    • 1 reply
    • 315 views
    gbstn10

  22. Enabling Viglink

    nylyon,
    • 1 reply
    • 369 views
    nylyon

  23. Multi-delete members

    Bob Snow,
    • 1 reply
    • 293 views
    jaeitee

  24. How to re-invite member to conversation?

    jaeitee,
    • 0 replies
    • 254 views
    jaeitee

  25. How to change a module name

    nylyon,
    • 8 replies
    • 339 views
    nylyon