Technical Problems

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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Classic self-hosted technical help
Classic self-hosted technical help

Problems related to your server or other classic, self-hosted edition issues.
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System Logs error (Error: Cannot use a scalar value as an array)

Marc, 4 hours ago4 hr

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Email advertising and other improvements
Email advertising and other improvements

Matt · yesterday at 03:41 PM1 day

Invision Community's advertising system enables the inclusion of linked images in your community's feeds to highlight events, draw attention to important updates, and promote external services. You can even monetise your community by selling advertising space via the built-in commerce tools. In Invision Community 5’s July release, we’ve added several improvements to the advertising system to make advertisement placement more flexible and even allow them to be placed in emails. Let’s dive in! A
Matt

Yesterday at 03:41 PM1 day
- 185 views
AI Skills Hub launches: Powered by Invision Community
AI Skills Hub launches: Powered by Invision Community

Mike Gitkos · June 20Jun 20

Invision Community proudly powers the newly launched AI Skills Hub, created by Innovate UK in partnership with PwC! Invision Community 5 offers a broad range of capabilities beyond just classic forums that enables you to build out an entire interactive website with community at its heart, and that is what we did for Innovate UK. The AI Skills Hub is part of the UK’s national push to upskill workers across high-impact sectors like agriculture, construction, creative industries, and transport. Wit
Mike Gitkos

June 20Jun 20
- 1,292 views
Saved Reports and Community Health Metrics
Saved Reports and Community Health Metrics

Matt · June 20Jun 20

You can get a lot of data from your Invision Community. We have charts and graphs for almost every item you can think of from reactions used to time to solution. However, it can be hard to extract meaning from the raw data and even harder to organise the charts. Our June release of Invision Community 5 aims to solve both of these problems with “My Charts” transforming into a much more useful “Saved Reports” feature and the addition of a key community health metrics dashboard. Let’s dive in! Save
Matt

June 20Jun 20
- 1,130 views
Four new things in Invision Community 5
Four new things in Invision Community 5

Matt · June 19Jun 19

It’s been four months since Invision Community 5.0.0 was released and we’ve had a lot of feedback over those months which has fed into a number of improvements. While we have a number of bigger features in the pipeline, sometimes the smaller improvements which improve your time on the community can have a bigger impact. Let’s take a look at those changes. Tag usage chart filters Our re-imagined tagging system brings content from across the suite into a single page offering opportunities for seco
Matt

June 19Jun 19
- 1,354 views
Five Invision Community 5 features your team will love
Five Invision Community 5 features your team will love

Matt · November 29, 2024Nov 29

There's a lot for your members to love with Invision Community 5, and we recently covered five of the best features. Today, I want to discuss five features your team will love. One of the main concepts for Invision Community 5 was to reduce the complexity of power-user tools like theming and page building. These functions had been built around those with deep technical and coding knowledge, locking out many community teams. We also wanted to build new tools to help busy community teams organise
Matt

November 29, 2024Nov 29
- 11,958 views

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