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Octavian Dima

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  1. Maybe what they mean with that is before you try to contact them disable or update your third-parties apps, plugins, hooks, etc. and see if you can reproduce the problem, sometimes might be the cache that is causing the problem. As a developer it is frustrating to find a problem being caused by a third-party library that was not updated. I cannot say about "scolding" but this is what I would interpret it, I have no idea about what was discussed privately so I cannot say more. I didn't have this kind of problem with the support.
  2. I have no problem like that, for me it assign ipsNavBar_active to the active <li> element. Maybe it is something related to cache?
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