Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Problems after migration
- Last reply by Jim M,
23,015 topics in this forum
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Today only, I keep getting logged out. If I open a new tab I have to re-login. And the only login box that works is the full page one. Thanks
Last reply by 3DKiwi, -
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- 13 replies
- 904 views
I upgraded to 4.0.3 few days ago and I want to start using the Contact Us form. This one: http://community.invisionpower.com/contact/ I'm struggling to find where in the Admin CP I can fill the email address(es) that I want all messages to go. Can you please help?
Last reply by gfcguy, -
- 2 replies
- 254 views
Hello! Tell me how to connect in the main style template processing PHP file in IPB v4? I'm trying to do so {parse include="1239.php"} , but nothing comes out, the forum just displays the command text. Thank you!
Last reply by Medprofer, -
- 1 reply
- 435 views
Hello, It's the first time to upgrade to IPS 4.0.8.1 After finishing the upgrade process, I've got the themes like the image attached... NO CSS NO IMAGES Thanks for your support in advance
Last reply by Dean_, -
- 0 replies
- 272 views
This error is the only sql error that has been logged in all of June or 84,652 times. It started on the day I upgraded to 4.0.6.1 (running 4.0.8.1 now) The tablename starts with the database name: Error: 1146 - Table '********.ibf_cache_store' doesn't existDo you know what can be done to fix this?
Last reply by Machsterdaemon, -
- 0 replies
- 217 views
Some background first: I created a copy of the Recent Images gallery Widget using the plugin format for templates and css. It works in dev mode, but not in "live" mode. So, I downloaded the widget, deleted the existing copy, and uploaded it out of dev mode. It works in live mode now. So there must be some database trickery in the background for installing the widget into the system outside of dev mode. The Issue: When I go into dev mode, after uploading the XML copy I downloaded earlier and then uninstalled, my widget doesn't have the template file anymore. The CSS and PHTML files are not created on the disk. So the moment you go into DEV mode with a widget, it'll stop wo…
Last reply by The Honor Empire, -
- 1 follower
- 3 replies
- 255 views
Is there a way for the individual user to turn off images and emoticons so they just get a link they can click if they want to see it? Our board can get image heavy and those that don't have super dee dooper broadband because they are in the hinterlands get stuck in loading hell. Thanks.
Last reply by 4themusicman, -
- 1 follower
- 3 replies
- 273 views
I am testing IPB on my test url and failing to achieve few stuff that I really like: How to have clickable top nav dropdown as we have here in IPB4 Resources?How to make main forum names bold, previous I used <b> and it was fine, now its adding b character in url as well?How to change the top banner extreme right links color: +Create | Bell | Message |? How to make sidebar width to accommodate 300px wide google ad MPU?How to have sidebar in all inside pages as well?
Last reply by Gauravk, -
- 1 reply
- 259 views
Hey, I got the group collabriation add on to my IPB and i got the friendly urls activated. However, my goal is, to overwrite an url from the group collaboration so its dedicated to the community. The normal friendly url: https://gamers.host/gc/cat/category-?? Its created from: https://gamers.host/index.php?app=collab&module=collab&controller=categories&category=123 What i try todo, is pointing this url: https://gamers.host/sea to: https://gamers.host/index.php?app=collab&module=collab&controller=categories&category=2 That url is probably overwritten by the first one: https://gamers.host/gc/cat/category-?? Is there a way to avoid the overwrit…
Last reply by GriefCode, -
- 7 replies
- 430 views
I have a 3.4.7 test site that I made some posts on and tried to upgrade it to 4.0.8. The upgrade process went smooth, however, here's what the site looks like after the upgrade: I tried to login into the site and received the 500 error. Any ideas? I uploaded the 4.0.8 files twice and it didn't seem to solve anything. Don't know where to find and error codes in 4.X
Last reply by AndyF, -
- 1 reply
- 255 views
I've just moved from vbulletin4 to ipb3 and on to ipb4. All data was copied over nicely. I've first installed IPB in a /ipb folder and now moved it to my root folder. Everything seems fine except for the images of my theme. Every image now displays a small square. I can't find anything in admincp to rebuild the theme's cache or input the theme location. Any pointers?
Last reply by agghanim, -
I would like to know if IPS 4 creates thumbnails or many different images sizes of the images uploaded on text editor and on custom database field type upload. I know that Gallery creates many images in different sizes based on the image uploaded. But does the core have the same function? The thumbnail size can be customized? If there is no thumbnail on text editor and custom databases fields is there a way to implement the Gallery function on them? Thanks!!!
Last reply by opentype, -
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- 1 follower
- 1 reply
- 244 views
Can't for my life, figure out where is that option in new downloads. Can someone please help me out? Thanks
Last reply by AlexJ, -
- 2 followers
- 6 replies
- 363 views
How to load this extension? Thank you!
Last reply by Shyuan, -
- 0 replies
- 307 views
Hi, I have already installed IPS4 with a few applications. Now that I need Pages application, I renewed it. But I don't know how to install a single application? It says I need to "Select the .tar application distribution you would like to install", but where do I get the .tar? Any help would be much appreciated. Thank you!
Last reply by Shyuan, -
- 1 reply
- 233 views
If you send a message to a user, then send another one... the fields are still populated with the previous message. Anyone else have this problem?
Last reply by tekguru, -
- 1 follower
- 2 replies
- 235 views
Hello In Facebook login app, there are OAuth Settings, see attacment. If thats enabled, it need some url. Can i use same as Google ap? http://www.example.com/community/applications/core/interface/google/auth.php Or do i even need to enable that setting?
Last reply by Owdy, -
- 2 replies
- 289 views
Hello, I want to style differently the posts of all members who are in the "premium" member group on my forum. I was able to pull this off in 3.4.7 with an IF statement that was something along the lines of: if member group = premium { insert modified code here } else { insert default code here } Does anyone have this code? Thanks!
Last reply by JustinWh, -
- 1 follower
- 4 replies
- 250 views
Hey guys on my main www.ksalue.com I can no longer see the add new article button, how can I make it appear ? i need it for people to start posting
Last reply by salue, -
- 1 follower
- 2 replies
- 266 views
So looking to do a bit of customized HTML/CSS to the basic theme for now & I'm a little rusty. Plus I'm totally new to the hierarchy of IP software directories, so I may be searching for a while for a particular file to edit. How would I add an image as the headers background? And where should I create the image folder inside of my directory? Or is there already one I should/could be using thats part of the IP software file? Thanks for the help.
Last reply by Tom Christian, -
- 1 follower
- 1 reply
- 242 views
If you register via FB, IPB automaticly imports users cover image and profile image. How do i remove that automation? I get lots of "OMG, i dont wanna use my fb-images" messages.
Last reply by Owdy, -
- 1 follower
- 3 replies
- 269 views
Where do i set adress who get those emails?
Last reply by Owdy, -
- 1 follower
- 0 replies
- 229 views
MOD's, please do something about this
Last reply by Owdy, -
- 2 replies
- 282 views
After updating to 4.0.8, the little block with an arrow that appears on the left hand side of the page has disappeared, is it just me or did it disappear for anyone else? If you're not following, it's that little block that when clicked slides out a side menu that allows sidebars etc. to be added to the page. Yes I'm logged in as the Administrator.
Last reply by TSFX, -
- 1 follower
- 3 replies
- 351 views
Just a quick question, maybe one of you guys know how or what they're using. But my question is how does IPB have the + in front of their user group clients? Are they using a primary and secondary group feature? If soo which one would be the primary and which one would be the secondary? Or ?
Last reply by Achievement In Motion,
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