Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 0 replies
- 339 views
After updating to v4, I have a few questions: 1. How do I display a custom link in the header, next to Forums & Chat? 2. How do I get my emoticon set to become the default choice?
Last reply by David Norgren, -
- 1 reply
- 275 views
I tried to enable the designer mode in 4.0.10.2 (it was working before the upgrade) and i received the error attached. Since it is not pointing to the full 'themes' path could anyone tell me in which folder do i need to create or give permissions to the themes folder? Thanks in advance, Dimitris
Last reply by Husky_Jim, -
- 2 replies
- 319 views
I have a block that I use to take the latest message from a forum. Since the 4.0.9 update, my block no longer working. It does not save the source forum selection. I tested with browsers: Firefox (last version) and Chromium (last version). The bug is still 4.0.9.2.
Last reply by Ralf Herrmann, -
- 0 replies
- 215 views
an example of RSS import in blog http://managementwall.com/index.php?/blogs/entry/40-the-ultimate-quest-for-smarter-survey-data/ I am sure this can be cleaned for better look .. a bigger image and may eb with soem alignment How and from which template this can be done.... Regards Saurabh
Last reply by Saurabh Jain, -
- 1 follower
- 0 replies
- 257 views
Has anyone successfully configured Varnish VCL file for IPS 4 on Apache? Are the results impressive or memcached is enough to make the site very fast for guests? Thanks!
Last reply by sobrenome, -
- 2 replies
- 270 views
Has anyone figured out how to convert a custom 'date' field to display a person's age? I can't seem to make it work :/
Last reply by broni, -
- 2 replies
- 317 views
Just went to my board for the first time this morning. I click on "New content" and it says "There's nothing here yet". I have these 3 filters checked: But when I look at my board there is clearly new stuff and I have email notifications about new replies. What's wrong?
Last reply by broni, -
- 1 follower
- 5 replies
- 343 views
Hello, We have a forum in french, and like in spanish or other latin languages we have accents in forum titles like : "Réseaux sociaux" which gives a weird url : /communaute/forum/67-r%C3%A9seaux-sociaux What we would like to have is : /communaute/forum/67-reseaux-sociaux How could we get that ? as it is much better to share the second url than the first one above Tx for your help !
Last reply by Durango, -
- 4 followers
- 11 replies
- 578 views
After update i got problems with letters ä and ö, like this one: tähdännyt. Any ideas how to fix this? http://www.juoksufoorumi.fi/
Last reply by Owdy, -
- 1 follower
- 6 replies
- 287 views
Like from object, I've some database in ipb pages, and i want add custom style in content fiels, but i've this advise: ... if i've fine understood, i've put this in content "custom format", but wihout result: <p style"somestylehere...">{$record->customFieldDisplayByKey('contenuto', ['listing'])|raw}</p> someone can help me? thanks in advance, L'AltroWeb (DarkWolf)
Last reply by ipbfuck, -
- 0 replies
- 233 views
I have had reason lately to take my board off line but even though it is showing as being offline a number of posters are able to post. I've checked the permissions in their user group and they all are showing that they shouldn't be able to access the board when it is offline! An ideas please as to what might be causing this?
Last reply by Wrecking Ball, -
- 1 follower
- 12 replies
- 953 views
Hey guys, I'm trying to figure out how to change the upload limit in the "manage resources" section of the IPS4 ACP. Right now its trying to tell me the max upload is 1.2MB, However, My max upload on my hosting account is 1GB, I know that because i checked and i also had my host check. The max upload is 1GB and i can't figure out how to change that max upload limit in the ACP so i can upload a background that's less than 2MB -_-. So, My question is, How do i change the upload limit so the ACP will let me upload the background? Thanks guys.
Last reply by AndyF, -
- 2 replies
- 537 views
I was attempting to go through the support tool to submit a ticket regarding failing to upgrade my testsite to 4.0.10.1 when it wiped out all CSS. I tried changing back to the default theme, tried the 3rd party themes, tried even the IPS Support theme that the tool created, and all I see is the image below. I looked at the source and I do not see the CSS files listed. Any idea on how to rebuild the CSS files?
Last reply by The Honor Empire, -
- 0 replies
- 306 views
Is there any option to use FURLs with IP Suite on a hosting with disabled -MultiViews? Wordpress link rewriting works fine as it doesn't use that parameter. My hosting doesn't allow Option -MultiViews and when I asked about it they said that it won't be turned on for security reasons. So, anyone knows a workaround?
Last reply by Nebthtet, -
- 0 replies
- 257 views
Sorry, there is a problem We could not locate the item you are trying to view.Error code: 2S136/C
Last reply by danxiaogui86, -
- 1 follower
- 2 replies
- 307 views
Hi, I've tried searching to no effect. After upgrading to IPS4.0.9.2, I've just realised that all of the my gallery category photos are in reverse order to how I used to have them. For example, a category of photos of a carnival parade, the end of the parade show first, with the start of the parade on the last page of images. Visitors to my site can obviously change the sort order, but I want to set it correctly so they don't have to. In AdminCP it says Default Sort Order: Recently Updated, but there is no longer any sort option eg A-Z, Z-A etc Has this been removed? If so, why would IPS do this in a Gallery, where setting the control over what order you need to display t…
Last reply by The Old Man, -
- 2 followers
- 13 replies
- 448 views
This IPB site is fast in Firefox for me, but browsing my own site http://community.brickpicker.com is painfully slow. Works fine in Chrome, but it spins and waits a lot when you visit after a few moments. It gets better when you click around for a bit, but overall nothing speedy. My moderators have mentioned it to me as well. They keep saying "site is really slow today" then i find out they are using Firefox, when I say to try chrome, they tell me it is much better.
Last reply by JEFF MACK, -
- 1 reply
- 351 views
I've looked all over the Moderator CP, but don't see any way a Global Moderator can ban a member. Is there a setting in the Admin CP permissions that I'm missing or are Global Moderators now unable to ban members? Thanks!
Last reply by Dean_, -
- 2 followers
- 3 replies
- 311 views
How can I translate "My Conversations" from Inbox? Thanks. Marius
Last reply by Meddysong, -
- 4 replies
- 431 views
Like in 3.x where you viewed a category or a topic it showed the users viewing it, is there a plugin for this in the IPS 4.x? I have the plugin on the home page showing the current users, but missing this one.
Last reply by broni, -
- 1 reply
- 263 views
I just noticed a triplicate user (same username and email). He registered via Tapatalk, how is it possible that tapatalk was able to circumvent the validation process to prevent this? Wouldn't the api they use do this sort of check?
Last reply by Marcher Technologies, -
- 1 follower
- 3 replies
- 340 views
It seems like the IPB package contains flags of all nations. I'd like to show these in front of usernames. Could I do that?
Last reply by Jim M, -
- 1 follower
- 7 replies
- 392 views
The Who is Online widget shows a members + anonymous + guest count when in horizontal mode, but in vertical mode, guests are omitted. I checked the widget template and it seems that the $guest variable is simply not available when the widget is in the sidebar. Anyone knows a simple way to show the guest count in the sidebar or even globally? It helps to show first-time visitors that the site is actually quite busy and therefore possibly worth joining.
Last reply by Mark H, -
- 1 reply
- 262 views
It seems I keep getting blocked from the support forum (This forum) by Icapsula when I include links or images in my posts/PMs. I had a friend of mine test sending me a PM with an image/link, and he reported the same thing.
Last reply by LinkMania, -
- 1 follower
- 1 reply
- 280 views
Just wondering if there is a simple way to use a service like MaxCDN for the js/css files. I already use Amazon S3 for images in the gallery and attachments.
Last reply by Charles,