Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,924 topics in this forum
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- 2 replies
- 307 views
Our board is hosted and has the latest updates. Since the last one, though, we've noticed 2 things. 1) Cover images can be repositioned, but the new position doesn't save. 2) We're getting the error message below. It's fine after being refreshed, but it's still frustrating to see this so often. Sorry, there is a problem Something went wrong. Please try again.Error code: EX2
Last reply by Sandra McHale, -
- 9 replies
- 357 views
Once you post a Youtube link in the editor and click submit, it automatically embeds the player in to the body of your post. However, the default setting has the player much to large. How can I reduce the size of the player. I'm totally loss about are there or aren't there BB codes and where to find to them.
Last reply by Morrigan, -
- 0 replies
- 222 views
I know that with IP Board 3.0+ you were able to select a sub-forum and make it where any post created in that sub-forum would not appear in the "Recent Topics" side-bar module. Is this no longer supported with IP Board 4.0+ as I cannot find a way to do this.
Last reply by MrMackeyMKayyy, -
- 0 replies
- 217 views
Just upgraded to 4.0.9.2 and am getting the pages up fast however looking at the bottom left it says as it seems to keep loading the page "Establishing secure connection", then it blips back and forth to "Wiating for designzshop.com" for about 10 seconds no matter what page I go to. Anyone else experience this running full https? I don't have this issue using 4.0.8 on a different site on the same server, this just happened after upgrading my theme site.
Last reply by DesignzShop, -
- 0 replies
- 244 views
I am trying to delete the values of a custom table using the "delete()" function. I just copied the code and change it a little based on the given code in the members page. The result was, the delete animation takes place but after the redirection the supposed to be deleted table reappears.
Last reply by Nielmo, -
- 3 replies
- 346 views
I am moving some forums around and notice that in the ACP one of the forums have MOVING/DELETING next to it and the forum is now gone on the board. I did not delete the form. All I did was drag it to a new position. How can I get the forum back?
Last reply by Morrigan, -
- 0 replies
- 275 views
hi Every now and then i get this message when im trying to make a comment in a forum here in Invision. Any ideas please? community.invisionpower.com -Access Denied Error code 15This request was blocked by the security rules 2015-07-08 21:26:58 UTCYour IP86.149.197.133|Proxy IP149.126.74.153(ID 10198)Incident ID: 198000560020962336-62739117041386376
Last reply by kar3n2, -
- 1 follower
- 8 replies
- 333 views
upgraded to IPS4 this morning now i have no access to the admin panel the username and password works fine to go into the upgrade utility but trying to access the admin panel submit the login id and password and it will just ask fro username and password again with no errors any ideas?
Last reply by LiamX, -
- 3 replies
- 427 views
how to access Cpanel - Previously I used to access cpanel with management.ipbhost.com/cpanel/Thsi is not working - with what url I can access cpanel so that I can take the database backup and upload myself the files.... Regards Saurabh
Last reply by EricGagne, -
- 8 replies
- 406 views
So i upgraded to ipb4 about 6 days ago. the background process started and was moving at what seemed a normal pace then after about 3 hours hit a point were it pretty much doesn't move at all. Over the past 6 days its moved 2 percent for the 3 bars that are moving in the background process. if i click run manually it starts to run it normally for about 2 minutes then gets stuck in some sort of loop where it just refreshes and shows the '>' symbol were it should say what it's processing. This is annoying because the forum is down unil the background process is complete and it looks like it will be down for over a week. (ill also note we have 470k members and just as man…
Last reply by The.Reaper, -
- 4 followers
- 29 replies
- 991 views
In the ACP, I have changed the search type to Sphinx. Server address is 127.0.0.1 listening on port 3313. I have taken the sphinx.conf file and placed it in the forum root directory and started sphinx: searchd --c /home/whadmin/public_html/sphinx.conf and it starts up fine. When I click "rebuild index" in the ACP I get an error "EX1064 Something went wrong. Please try again." It doesn't appear that the sphinx.conf file is complete compared with 3.4
Last reply by Gnuru, -
- 2 followers
- 1 reply
- 324 views
How to proceed when the forum has a large sql database? I tried to update the site on a test subdomain and during the upgrade required running the conversion of database via the Command Line. What to do to avoid a long period in which site to be offline? Thank you.
Last reply by Vroom, -
- 1 follower
- 1 reply
- 218 views
After the most recent update to IPS 4.0.9 (I believe) I can't remember where to find it, the Featured Topic block seems to have gone away. I didn't create this custom. Anyone have any ideas on how to get this back?
Last reply by AutoItScript, -
- 1 follower
- 0 replies
- 253 views
Just where and what are the timezone options for version 4 ? is the site timezone linked to the locality choice in the language setting or is it always by default UTC ? if UTC by default then is there any way to change it ? I can edit as admin the timezone or timezones detection methods for individual members via the acp members table but members can't choose themselves their timezone or method ? is that right? apologies if already posted but can't find much info with search
Last reply by sound, -
- 1 follower
- 0 replies
- 211 views
Anyone can write simple script like below thoughts to have a targeted ads specific to every forum....? Ex: http://carnity.com/forum/32-bmw-cars-forum/ If breadcrumb has "BMW Cars Forum" display /images/bmw_ad.jpg else /images/home.jpg
Last reply by Gauravk, -
- 0 replies
- 291 views
Hi How to remove special characters and uppercase letters from tags? I have a duplicate results like: czesc cześć czesć CZESC CZEŚĆ etc. thanks.
Last reply by SeNioR-, -
- 0 replies
- 247 views
Can the following be done: 1. Email dispatched when a moderator makes a comment on a report? 2. If a member reports a post and a moderator comments in the report can the member view the report or receive an email that a moderator commented on the report? Anytime a member reports something I usually make a comment "thanks! We've removed the post" and...they've never seen the reply lol
Last reply by OrahChris, -
- 0 replies
- 248 views
OK, I don't know exactly what the issue is... but when my location is displayed on my PostBit the Location and then the text are adjacent (and I mean immediately) to each other. I've looked through the language file to see if I could locate it, but there are several that use Location. I've tested changing the most obvious ones but it didn't resolve it. Where would it be changed at, or is this a bug? EDIT: OK.. think I figured out where it was.. it was in the Profile Fields as a Location custom field (brought in from the conversion from myBB?). What it took to fix it was apparently modifying the Display Format field for it to <span class='ft'>{titl…
Last reply by Tracy Perry, -
- 3 replies
- 259 views
Previously I was able to access cpanel in cloud community but not now... Can we access cpanel ? I have tried couple of times downloading File zilla ftp... but it always created a problem for me 1) changed searcah engine 2) some other spy programes were installed... How shoudl i proceed ? Regards Saurabh
Last reply by tAPir, -
- 2 followers
- 4 replies
- 240 views
Hey Guys, since upgrading to 4.0 all the RSS feeds are gone. At least I canoot find a single one anywhere on my page. Where can i enable this? Also I do not see any way to embedd the latest 10 posts or similar onto an external page. Is there a workaround for that? Thanks!
Last reply by opentype, -
- 2 replies
- 283 views
Hey guys! I got my own community since 10 years now. I did a lot of designing, creating new stuff, coding stuff, uploading stuff, installing plugins and so on. My idea now was to install a totally fresh installation of IPB4 and try to convert only threads, users, avatars used, posts and so on, just in order to have a totally clean version of a new board. As I tried installing a testforum myself for IPB4 it told me that my license is already in use... which... lets say... makes total sense. So.. do you guys have any idea how to fix my stuff? Could I just upgrade to IPB4, delete all folders and just reupload the IPB4 folders that I unzipped? I don't want to mess up thi…
Last reply by Oyabun2012, -
- 0 replies
- 224 views
I know IPS offers some basic metrics, but I'd like to really dive deep here and I can't seem to find a plugin or tool to help me. Some things I'd like to really do. Know top users in a certain forum (so not the entire site)Top postersCommentersAnswered the most questions in our Q&A forumsIs this possible? Thanks, Ryan
Last reply by Ryan@SwiftKey, -
- 2 replies
- 400 views
Hi Does anyone know how to manage a full message box in IP4. IS there a setting in admin where we can specify a message limit (seems to default to 250). Could we make it 500? Beyond, emptying the whole inbox, how does a member quickly delete messages to clean their box out? Many thanks, Si
Last reply by 4themusicman, -
- 2 replies
- 292 views
In v3 you could set the time scale that it would count as the total of members online. If I remember correctly it was in server environment to chance this? Can anyone see it in v4?
Last reply by chilihead, -
- 2 replies
- 320 views
How can i create custom Blocks to use with Block Manager???
Last reply by joseaguerrero,