Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 2 followers
- 4 replies
- 389 views
Situation: if someone on the forum decides to change his/her username, will quotes which are made for their old username, change as well?
Last reply by chilihead, -
- 1 follower
- 3 replies
- 302 views
I used the color editor in v4 to change my forums color. After making it default my categories are all messed up. Not the standard forum setup. When I log off it goes back to normal. The new color theme goes to ibp default color when logged out. Any ideas whats going on?
Last reply by flyalaska, -
- 1 follower
- 1 reply
- 246 views
I was in another forum site and I found that they have a feature that next to the thread title there was a tag u choose for like free or paid or trade or sell or buy and stuff like that is this possible in IPS can someone make this plugin ? I find this useful for website like have alot of selling and buying or question or services it would be great to have this here are the picture :
Last reply by Joel R, -
- 4 replies
- 422 views
Hi, I've removed all topics in forums, but forum statistics is still showing the old stats. How do I clear and rebuild?
Last reply by Kurdism, -
- 1 follower
- 6 replies
- 369 views
So, I'm fairly new to IPB 4 and I've been slowly building my forum up with the help of my members to get exactly what they want and now I want to add a few novelty features, because we are primarily a writing forum. I've been reading up on the Doing-Away with BBCode, which really makes me sad because the concept was stupid-simple. Now there's this CKEditor and I feel not only totally lost, but somewhat baffled by the technicalities that it requires, so I'm asking for some guidance, explanations, and help here. I've been trying to go through the documentation, but the hitch that comes up is when it says to make an HTML page to call the script... but I'm not sure what…
Last reply by EvilDragon, -
- 9 replies
- 301 views
I was just wondering if it mught be possible to stop somebody following you. I know you can check to stop "everyone" following you but can it be done with just one member? I guess its a bit of a strange question really becasue if you block a person on twitter or facebook they cannot see any of your posts. Whereas on a forum they can still see all of your posts. hmm any thought on the matter would be helpful thanks
Last reply by kar3n2, -
- 1 follower
- 4 replies
- 385 views
In IPB 4.0.13.1 -- where is the setting for this and can I have the notification email go to more than one person (i.e. a group or multiple emails) so my admin team can all be notified when a new user registers and not just me getting the notification? Thanks in advance. Jason
Last reply by SmackDaddy70, -
- 0 replies
- 217 views
Hello, How to remove weekday from posts and comments? Thanks
Last reply by Juli, -
- 0 replies
- 225 views
Hello, My comment is disappear in post when I add a video. But it shows with text comment only. How can I fix this problem? Is there some option in ACP for comments? Thanks
Last reply by Juli, -
- 1 reply
- 277 views
I have deleted all default emoticons in order to add a new set, however it doesn't let me add new icons.
Last reply by Cedric V, -
- 1 reply
- 301 views
Hi there. I have a game database. And I wanted players to use their game credentials to login to Forums. So, I setup an External Database in the Login Handlers. This is what happens.. 1. Player register on game website. 2. They login to Forums using their game info. 3. In the Forums, tho, creates 2 of the same identical ...like the image below: How do I fix this?
Last reply by LimitGames, -
- 1 follower
- 1 reply
- 238 views
I'm started to normalise our database into several more appropriate ones now we're on 4.x; we've run for too many years on one database only and certainly one size does not fit all. The problem I've got is that the view counts of existing published articles are being reset when manually rewriting them in a new database. Is there a simple way of manually altering the view count of a record? I understand that it is $num_view however I can't immediately see any facility to alter this value. The only other option would be to add a new field to the database for "additional views" and manually adding this to everywhere that uses $num_views; very clumsy and backwards.
Last reply by Carl Maltby, -
Force Registeration / sign in to visit site : where is the setting in ips 4
Last reply by Nathan Explosion, -
- 12 replies
- 700 views
Hi! I need to export all users who agree to receive news from the forum. Then I want this list to import into MailChimp. How to do it?
Last reply by jackflash, -
- 1 reply
- 252 views
I've looked everywhere and i can't seem to find the settings for IP Chat anymore. I need to edit the rules it displays when people enter the chat, and I also want to check the rest of the settings. Can someone tell me where it is? I feel like a lot of settings are simply missing in 4.0.
Last reply by ASFx2600, -
- 0 replies
- 380 views
I've been searching for the Cache Management in IPB 4 and haven't come across anything. I found a thread saying that they were doing away with the Rebuilding of Post Counts for 4, so now the question is :: how do I rebuild the forum posts to account for recently changed categories and forums that don't allow posts to count toward the total? Oo. Nevermind, just found the Recount button when trying to manually change a member's post count. When you click it, it asks to Recount All. Ha.
Last reply by J33f, -
- 3 replies
- 297 views
Where can I choose how much time is used in "who's online" block ? Thank you!
Last reply by Adriano Faria, -
.png.c31be55cd09b6108e2f2107a767c3e7f.thumb.png.ec44341ebd229e7e3f403b6e598aba18.png)
- 1 reply
- 276 views
Is there an option to upload a logo in IPB 4 standard theme like in IPB 3.X? Where can I find the option in ACP?
Last reply by Markus Jung, -
- 2 followers
- 1 reply
- 418 views
I currently and paying a company to use ActiveBoard for one of our departments and we would like import all the post into IPS how would you suggest about going about that?
Last reply by Joel R, -
- 2 followers
- 7 replies
- 418 views
I have recently upgraded my community to IPB4.x and I can't seem to figure out how to edit the main navigation. I have read documenation such as https://community.invisionpower.com/4docs/administration/pages/the-menu-manager-in-pages-r164/ but it seems that IPB4.x is lacking the functionalities that IPB3.x had with being able to move around the positions of custom navigation items and the IPS Apps. Is this true? This is how the main menu looks for me I would like to move Forums to be in between Home and Deals however it seems impossible. When I disable the Forums application from showing up in the navigation, and making the URL link…
Last reply by Joel R, -
- 0 replies
- 221 views
I am trying to set Maximum cover photo size for a group. But no matter what I set I am getting an error "please select a value that is no less than 0." It doesn't matter what value i enter or of i select unlimited.
Last reply by Michael R, -
- 1 follower
- 2 replies
- 290 views
How do you edit or delete a custom stream created on this site?
Last reply by Ausy, -
- 15 replies
- 531 views
This is a weird one. I have a vps with ubuntu 14.04 installed with a plesk cpanel. Everything was running fine, and with no server changes or website change Javascript decided to stop working. ie. When I try to access the block on the front page via the arrow on the left (Using pages) I get "Couldn't get list of available blocks". Nothing that requires js seems to be working. Went through the support in the admin panel and cleared te cache, changed the theme, disabled the plugins. Nothing seems to have fixed it. Even cleared my browser cache. Anyone encountered this? I am at my wits end.
Last reply by Paul.F, -
- 1 follower
- 1 reply
- 265 views
This is a weird one. I have a vps with ubuntu 14.04 installed with a plesk cpanel. Everything was running fine, and with no server changes or website change Javascript decided to stop working. ie. When I try to access the block on the front page via the arrow on the left (Using pages) I get "Couldn't get list of available blocks". Nothing that requires js seems to be working. Went through the support in the admin panel and cleared te cache, changed the theme, disabled the plugins. Nothing seems to have fixed it. Even cleared my browser cache. Anyone encountered this? I am at my wits end.
Last reply by Nathan Explosion, -
- 3 followers
- 9 replies
- 320 views
Can anyone help me with two things please. Where is the setting to remove /index.php? from the URL? If you install the software at domain.com/forums/ and use the external index file, is it then possible to remove /forums/ from the URL? Thanks
Last reply by BN_IT_Support,
.png.c31be55cd09b6108e2f2107a767c3e7f.thumb.png.ec44341ebd229e7e3f403b6e598aba18.png){kind=logo}
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
