Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 11 replies
- 403 views
I have v4.3.1.2 installed, and youtube doesn't seem to embed. https://youtu.be/lU-jR0wc1nY https://www.youtube.com/watch?v=lU-jR0wc1nY ... and it won't do for me here .... unless I'm doing something wrong? Is anyone able to tell me how it will embed, please?
Last reply by Cosmic, -
- 1 reply
- 316 views
I've just discovered that if you put a carriage return, a new line after a youtube url to a video, the videos display just fine. Hope that helps!
Last reply by John_C, -
- 2 replies
- 231 views
I have mostly successfull converted a vbulletin 4 to IPS 3. The only problem I have found so far is that each blog entry is duplicated as a blog comment. So for each blog the first comment is a copy of the blog entry itself. I have tried to rerun the converter several times, but it does the same each time. Is there a simple way I can just delete the first comment for each blog entry? Or some other fix for that error?
Last reply by alfanexus, -
- 3 replies
- 366 views
I have a Gallery setup and need to know how to find the image urls, so I can use it in Portal Blocks etc. Right now I am using some 3rd party website to upload my images and the use the link URL to display images in my Portal Blocks So... how do I use my IPB gallery to display the image link.. or is this not possible?
Last reply by HippieDude, -
- 6 replies
- 416 views
I've found several old IP4 topics that were in the beta, feedback, and bug report (closed) areas. I'm not sure if any of them in those areas seemed appropriate to comment in still so I'm making a new topic. I need to include an external file in our template like I did in IP3. From what I can gather the code is {{insert='/home/username/public_html/domain/external-file.txt'}} But that's not working. Any ideas? I read one comment that might indicate the file has to be in the IP installations folder rather then in another location on our site but nobody confirmed. I hope that's not the case. Thanks!
Last reply by JLS, -
- 1 reply
- 232 views
I have to admit i am not the best when it comes to htaccess configuration, so please help me solve the issue i am facing. Invision board is not the only application on my domain. The forum is located in domain.com/forums directory I have another app located in domain.com/app The app is trying to access a page in domain.com/app/admin/index.php?controller=xml_feeds&action=manual_import&feed=somefeed This page is redirecting always to the forum error page. In the root domain, i have put the following htaccess file content but it's not working. <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteRul…
Last reply by ipbfuck, -
- 1 follower
- 4 replies
- 554 views
Hi, ive just moved my site to IPS and still learning how to use IPS. there are a few items I would like to know if it's possible to do with IPS. 1. How to show last post info in IPS 4 on topics so that users can jump straight to last post 2. How to show a Facebook like module and feed. Doesn't seem like there is any Facebook plugins in marketplace for IPS 4? 3. How do I hide from guests attachments and links and so only logged in members can see. I used this on my last forum so that users sign up more so that they can see the images etc
Last reply by jp, -
- 16 replies
- 530 views
Hello there, I bought a server on OVH.pl 2 years ago and its localisation is in France. So far everything worked properly, but now my forum (invisionpowerboard) doesn't work. It doesn't accept my licence code. My website is www.sport.traderzy.pl. Do you have any ideas how to resolve this situation? Should I look for another server provder? My server allow the software to make Outbound connections on Ports 80 and 443. I checked my port and the service is enabled ports 80 and 443 for outgoing calls and connects to the server specified by the software forum. Can you help me? How can I introduce licence code? This situation last 2 days and I lost my users...
Last reply by -FP, -
Hi All, Made the mistake of updating to v4.1.3.2 yesturday. Now I cannot access a users profile from ACP without getting; A configuration or server error has occurred EX2048 Something went wrong. Please try again. I need to access users profiles in order to activate...therefore can I ask, does anyone have a solution? Many Thanks Ian
Last reply by Adlago, -
- 1 follower
- 4 replies
- 272 views
I enabled friendly URLs in search engine optimizations and now I'm getting a configuration error in systems tab. Everything else is fine but I cannot access any category or sub-category in systems because of it. I'm unable to revert it as well. Logs <?php exit; ?> Sun, 18 Oct 2015 01:45:10 +0000 (Severity: 2) ---- - https://----/admin/?adsess=2614ba3df5a1de2abc68fc935058f9c0&app=core&module=overview&controller=dashboard OutOfRangeException 0: #0 /home/----/public_html/init.php(432) : eval()'d code(21): IPS\Http\_Url->getFriendlyUrlData() #1 /home/----/public_html/applications/core/extensions/core/Dashboard/AdminNotes.php(46): IPS\Helpe…
Last reply by MrNegin, -
- 0 replies
- 225 views
I would like to have an automatic & public profile field which shows which skin members are using which will change if they change the skin Does anybody know if this is possible using custom profile fields?
Last reply by Greg W, -
- 5 replies
- 470 views
Hi there, Last week i started my own forum with a nulled version, me and the members are so happy with ipboard that we decided to buy the software here from Invision power. But now is my question i already got 430 members and i already got 386 messages.. and i do not want to lose this.. I know i should not have started with this nulled version but i first wanted to now how it whas, but i do not want to lose everything.. Is there a way to install all the bought sofware and not to lose my mebers and topics, downloads and gallery photos? I bought, IP.Board, IP.Content, IP.Gallery, IP.Downloads, and IP.Calendar. I hope that someone can help me w…
Last reply by SaltyBart, -
- 1 follower
- 0 replies
- 278 views
On 4.0 I forced plain text and had complaints they couldn't paste in tables. In 4.1 I left it with the new remove formatting popup but I'm getting these kind of posts where the divs are setting a bigger width
Last reply by Day_, -
- 4 replies
- 256 views
I am getting this error : [[Template core/front/global/utilitiesMenu does not exist. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] but I cant find utilitiesMenu to fix it !
Last reply by thomasdw, -
- 10 replies
- 439 views
Once I upgrade my version comes out everywhere in the above field the following message: [[Template core/front/global/utilitiesMenu does not exist. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] http://nauka.bg/forum/ What to do to remove it?
Last reply by sound, -
- 3 replies
- 275 views
Is there any manual on how to use the external block for IPB? I want to put a latest post blovk on my index page( outside of ipb4)
Last reply by flyalaska, -
- 0 replies
- 223 views
I would like to download a complete copy of the default theme in 4.1 to compare with my 4.0xx theme, I tried to download a copy, but it did not download it complete.
Last reply by thomasdw, -
- 1 reply
- 239 views
Has anybody seen their members submit posts twice or three times after the upgrade to 4.1? From one of my members: Anybody else experience this?
Last reply by Admonstrator, -
- 1 reply
- 303 views
We're trying to upgrade http://asoiaf.westeros.org again, but now that we switched it from a test version to live -- which entailed renaming the directory it was in and repointing cloudflare, as well as changing conf_global.php -- for some reason the icon symbols for things like home, etc. are missing. Any suggestions as to what needs to be recached or otherwise done to make them show up properly?
Last reply by Linda A, -
- 0 replies
- 267 views
I am attempting to upgrade my 3.4.8 board to 4.1.x. The upgrade seems to go smoothly, and generally things seem to work, but I cannot post content to the forums. When I click on the "start new topic" button, I get a 404 with a fairly generic error code, "1S160/2". I don't see anything interesting in any of the logs, but I'll be honest, I'm not real familiar with the IPB system. Before I hook a debugger up to this thing and step through the code, does anyone have any thoughts on what I might look for? Thanks, robert
Last reply by handsoffsam, -
- 2 replies
- 275 views
I made a ticket about that and didn't get any anwser on 2 days of wait, so im trying the forum now to know if someone can help me with that. Thanks in advance. I cant install things on my forum. Themes, translations, plugins... I cant even edit the colors on my default theme, because i will get an error when i try to save it. If i try to edit my theme i get this error: EX0 Something went wrong. Please try again. If i try to install an translation i get this error: 3C126/6 Something went wrong. Please try again. If i try to install a plugin i get this error: 3C145/3 Something went wrong. Please try again. This isn…
Last reply by Ellion Brek, -
- 2 followers
- 16 replies
- 554 views
Is there anyway possible to hide the sub-forums from homepage and only shows the parent forum links....?
Last reply by Claudia999, -
- 1 follower
- 0 replies
- 228 views
First I got to say I love the new IPS 4.1. The problem I've got is if you tap enter key nothing happens. You don't get standard new line. I'm using Android tablet with Firefox browser.
Last reply by Mopar1973Man, -
- 2 replies
- 325 views
with chatbox https://gtmetrix.com/reports/hellshammers.net/cGd6dKwH without chatbox https://gtmetrix.com/reports/hellshammers.net/W29tFTRL i know the chatbox contains lots of emoticons images and sht but is there any solution maybe something i can do about it? and is there any solution to fix "The following image(s) are missing width and/or height attributes." that shows at gtmetrix? also this one?
Last reply by Hexsplosions, -
- 3 replies
- 578 views
How do I make it so that people can upload avatars that are not perfectly square? I was able to do it in 3.x. Members had no problem uploading an avatar that wasn't perfectly square. Now, when I upload an avatar (220x350), it forces me to crop it into a square. This makes it stretch out and pixelate the image in posts, where I've set the avatar size to be 220x350 through CSS.
Last reply by TAMAN,