Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.7k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Email notification sent repeatedly
- Last reply by Marc Stridgen,
22,582 topics in this forum
-
- 2 replies
- 161 views
Hi there, we have successfully moved from VB 5 to IPB and suggest anyone struggling with VB to do the same. You won't be disappointed.. On another note, our forums run for close to a decade on the VB software and there are lots of links from the old forums still cached by the SEO/search engines. Search results are pointing to old links and how do we go about using a 404 redirect to point to our new website from within IP?
Last reply by RK, -
- 0 replies
- 159 views
Do you need to run post rebuild in archived topics? Can archived topics be moved to another forum (within the site forum structure) Archived topics table vs. own database, would it be preferable to have archived topics in it's own database when they have about 80% of all the forum posts (1,7 million)
Last reply by Machsterdaemon, -
- 4 replies
- 198 views
So I was just about starting to get the hang of adding my own bb codes to 3 and then 4 confuses me all over again. So my question is, are there any tutorials out that that help me to A/ add special bb code to 4 and B/ help me to create bb code post templates? I would really like an accordion and also a tabbed post template (for use in forum rules as well as posts) and would pay for them to be created, but I also want to learn how to code this stuff myself. Advice? Help?
Last reply by Claire Field, -
- 0 replies
- 153 views
Hi More a question that IPB staff can answer than anything else... I am creating member hubs within my community. One for standard members, one for subscribers, and one for site staff. As part of that I want to use the articles database to create an articles database for each of those groups. I get I can export the structure and import it to a new database. Ideal (if only I could import/export records, but that is asked in another post). My question is about what would happen during upgrades. Would any upgrades to the articles database only be reflected on the original? What about new demo articles etc? I ask because some of those articles will only be…
Last reply by Songstuff, -
- 1 reply
- 163 views
I'm trying to write a SQL query that will SELECT all forums that are readable (i.e., where the "Read Topics" permission is checked) for a specific Permissions Set (e.g., perm_name = 'Member Forum Mask'). Hope that makes sense. Really appreciate any help. Thanks!
Last reply by Sean Omlor, -
- 2 replies
- 234 views
On V3 we let members upload profile photos up to 170x200 pixels, or 170x250 pixels for people who have donated to the site. Is there a way to set that up to work the same way in V4? I've already changed the post template to use the full size photo, but it seems impossible to restrict what people upload.
Last reply by seanzol, -
- 0 replies
- 202 views
I can't find anywhere an example of how to add topics with tags and add replies from other system (I'm converting my own system into IPSv4), can I get any help?
Last reply by bwx, -
- 8 replies
- 261 views
I have converted from VB5 to IPS 3 and then upgraded to IPS4, but there's no old private messages available when you check your profile. I can see that their all in the database and adding new messages work. Any idea ?
Last reply by sunddebat, -
- 1 follower
- 10 replies
- 227 views
I had a lot of things such as templates, database links, etc on my site, now they are....well gone. Did I really just lose pretty much everything? Please tell me I don't have to redo my whole site.
Last reply by IndianaJoe, -
- 7 replies
- 272 views
Hello, Currently these are my URLs: Forums: http://forum.mygame.pt/ Portal (should be the homepage at root): http://forum.mygame.pt/portal I would be more than satisfied by having the following: Forums: http://forum.mygame.pt/forums Portal: http://forum.mygame.pt However, in a fantastic way it would be great to be able to access the homepage in a different subdomain like: Portal: http://www.mygame.pt Forums: http://forum.mygame.pt Is there anyway to achieve what I am looking for? Thanks
Last reply by steve00, -
- 0 replies
- 152 views
I would like users directed to a specific page on logout. I have accomplished this with the exception of areas: the notification area, the conversation area (computer,tablet,phone) directed to ipb logout page instead of the index page anywhere using (tablet,phone) directed to IPB logout page instead of the index page Any thoughts?:)
Last reply by Walking Lightly, -
- 0 replies
- 149 views
We have tried to incorporate the SSO single sign. The forum is the slave and the main site is the master. This set up can't be changed due to the requirements of the master. In any event, what we have found is the session for the master will be abruptly terminated but you are still logged into the forum slave. Sometimes this occurs soon after login, sometimes it takes a while. I have been on the forum for hours without being automatically being logged out on the forum slave, but will be logged out of the master... Any suggestions?
Last reply by Walking Lightly, -
- 0 replies
- 157 views
When a user gets a email they have a pm waiting the button they click takes them to the wrong login page. Where and how do I change that to a custom page I created? As well, if they are already logged in should I not be trying to send them to the pm page instead of the login?
Last reply by Walking Lightly, -
- 0 replies
- 150 views
I have an intermittent error where I try to logout while I am on forum using my computer and the latest version of IE and got this message. It appeared to prompt me to download something? “Do you want to open or save ipsconnect.json (20 bytes) from mywebsite.com Open Save Cancel” Another member posted this on my forum. "I signed out and noticed I didn't get signed out and instead got an error page: {"status":"BAD_KEY"}”
Last reply by Walking Lightly, -
- 6 replies
- 177 views
Is there no way to select multiple conversations for deletion? It seems like you can only delete all or go into each individual conversation and delete.
Last reply by Walking Lightly, -
- 1 reply
- 153 views
Hey Guys, Need help finding a couple files I want to edit. I'm not asking for the edits just the locations, having a hard time finding what I want in the new setup. 1) Which file controls the speed of the Image Feed widget? 2) Which file has the text title for the Source button on the creditor toolbar? Thanks!
Last reply by DarkRider, -
- 1 follower
- 5 replies
- 203 views
Hello, I tried 2 days ago on my site to convert xenforo to ipb but it didn't worked as expected.First the import of attachments didn't worked i became an error like this ; Could not locate attachment file and even the most of the avatars were missing i did all correctly. I was testing this on my server with Plesk 12 and Ubuntu 14.04 i think there's a bug. Regards
Last reply by David.., -
- 1 follower
- 2 replies
- 210 views
Database option allow comments or allow reviews Allow reviews doesn't seem to do anything?
Last reply by tenaki, -
- 1 follower
- 3 replies
- 378 views
Currently a group name is a required field, which is fine for the back end, but I would like to hide the group name from actually showing up on the board. Is this possible to do? For instance, the Moderators group is "Moderators", I would like to use a custom image that stands out more, which says "Moderators", I can easily add this, but then there is the word "Moderators" in text right above the custom image that says "Moderators". If anyone can tell me how to disable the display of group names on the board, I would really appreciate it. Would be nice if by removing (hiding) the name, I could also adjust the empty space where the word would have been. Thank you…
Last reply by SC36DC, -
- 2 followers
- 3 replies
- 189 views
I've been looking at this for days and tried making it work with ips. http://tympanus.net/codrops/2013/07/01/view-mode-switch/ I succeed in getting it to switch but i had issues with changing the looks of both views, im wondering if anyone has achieved this as i would really love to overhaul my articles section and this would be great! Tbh this should be a default feature because its so easy to do yet powerful. Especially with pages. having something in the store like this would be good too.
Last reply by kar3n2, -
- 1 follower
- 2 replies
- 271 views
Guys I've got my navbar as: I want to change the text colour from white (#fff) to '#005E8F'. I had thought that: .ipsMenu_title{ background: #005E8F; } would do the trick when added to custom.css but it seems not. Can anyone advise what I'm missing please?
Last reply by tekguru, -
- 2 followers
- 13 replies
- 333 views
Is it possible to add an icon to other categories such as Articles, Downloads, and Store?
Last reply by linkmat, -
- 3 replies
- 328 views
How do I call the load function of IPSMember using the member's name instead of an id?
Last reply by Austin Headley, -
- 1 reply
- 178 views
I have a database with a URL field with a field key of linkswebsite In another field I have text field where I have the display option of <img src="http://images.thumbshots.com/image.aspx?cid=0o9U8fC5h2s%3d&v=1&w=[Width]&url=[linkswebsite]" border="1" alt="Preview by Thumbshots.com" /> which doesn't work I have also tried <img src="http://images.thumbshots.com/image.aspx?cid=0o9U8fC5h2s%3d&v=1&w=[Width]&url=[{linkswebsite}]" border="1" alt="Preview by Thumbshots.com" /> Any ideas?
Last reply by tenaki, -
- 2 replies
- 182 views
I've upgraded my ipb to 4.0 but appears an error after upgrade was done, my tasks are locked and its says to run manually them but i dont known how to do it.
Last reply by Matk,