Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,021 topics in this forum
-
- 1 follower
- 13 replies
- 656 views
Hi all, I have to convert (very, very) old forums for which there is no available converter. So I decided to write my own converter for the members and forums database, using REST API . It is easy to import members (or topic, or posts) to IPS 4 with REST API ... BUT ... I have a big problem : calls to REST API (with a PHP script) are very slow : a call to core/members to create a member, or a call to forums/create take 0,5s (on a big server) For 35.000 members creation using members/create it will take >10 hours ! For 2 millions posts creation using forums/create it will take an eternity (or more ...) My questions : Q1. Is it stupid to…
Last reply by Jean-Philippe, -
- 1 follower
- 2 replies
- 246 views
Hello, I'm migrating my forum and I want to put a notification in the forum (on top of the forum list) to let the users know that we are working on the website and that some things could fail. Is there a way to do this in IPB or do I need to install some kind of plugin ? Thanks.
Last reply by Lince, -
- 1 follower
- 16 replies
- 509 views
After the last update they stopped auto embedding for example I will paste this https://www.youtube.com/watch?v=fv2ZMN3T18E and it used to convert to an embedded video. Now it remains a link.
Last reply by Machsterdaemon, -
- 0 replies
- 220 views
In block manager when I add the block called Members it works great. But as soon as I change the title it reverts to Online Members block (who's online) Any ideas of why or how I can change this?
Last reply by rookiegirl, -
- 1 follower
- 8 replies
- 313 views
Always had this problem. With the URL field that's been added to members profile. http://example.com when you click on it, doesn't go to their website unless it's edited like http://www.example.com at the moment it goes to a 403 error page, I set it up so that if url broken then return to the website.
Last reply by EmpireKicking, -
- 2 followers
- 3 replies
- 296 views
I just updated to 4.1.7, I was a few versions behind and really wanted the improved video and image embedding. It seems pretty obvious that it takes a lot longer after clicking the submit button for a post to go through. This morning before the update it was instant, now it can take a few seconds. Has anyone else experienced this? What can be done to correct it?
Last reply by EmpireKicking, -
- 0 replies
- 258 views
I'm wondering if the documentation here is still valid. No matter how much I try, this: $check = file_get_contents( $masterUrl . '?' . http_build_query( array( 'act' => 'cookies', 'data' => json_encode( $_COOKIE ) ) ) ); always returns INVALID_ACTION (masterUrl is correct, cookie is set, user is logged in). Any success with that? Thanks
Last reply by matt3o, -
- 1 reply
- 262 views
Hi, Is is possible to divide the articles into two sections on one single page like on the attachment? 1. The top thumbs are free and open articles 2. The thumbs on bottom are premium articles and the user need to be a part of a group (pay) to access them I need to have the option of ordering the articles with the outdated "article weight" function and I have heard that it's not possible if I use two block. I would really appreciate comments on this. Thanks, Stig www.ludvikaleksander.no/test
Last reply by stig olsen, -
- 2 followers
- 1 reply
- 250 views
What are the settings to achieve this, so that users can only see their own posts, and NO information about topics and 'last post' is visible on the board index? I had a forum like this working in 3.4.8 but ever since upgrading to 4.1.7 the other day, the total number of posts and the title and most recent author in the 'last post' column is visible to everyone. Users still cannot view topics that they didn't start, but being able to see the topic title in the 'last post' column of the forum index page is still a concern, especially if they are ranting about another board member and mention him by name in his subject line. How to I get it to show no post counts …
Last reply by Adriano Faria, -
- 1 follower
- 4 replies
- 287 views
The guides never say what the heck an ipb wrapper is? I still don't get it. Thoughts?
Last reply by ZakRhyno, -
- 1 follower
- 2 replies
- 322 views
Looks like you can only see log entries if jobs are failing, but how do I categorically check that they're running in the first place?
Last reply by jpg, -
- 3 replies
- 272 views
Hello all, On our upgraded (from 3.4.8 to 4.1.x) gallery and on a fresh 4.1.7 test install, an upload to the gallery never makes it past step 2 (the spinning wheel of "working"). The .sql record of what happened shows what appears to be a 52 character long session key being used. The upload_session column is a VARCHAR(32). Am I correct in guessing that we're over the limit by 20 characters? If so, what should be done about this? Thank you for your time. -Rob
Last reply by homeofeconomy, -
- 1 follower
- 5 replies
- 282 views
Hello, I just upgraded my forum from 3.4 to the newest version of IPB 4.0. I been notcing that most of the BB code is broken. When I try to post an image, I get a broken image symbol can anyone help? Thanks
Last reply by MADMAN32395, -
- 2 replies
- 307 views
We are currently on v 3.4.6. I would like to have our cloud instance upgraded to the latest version. This was sent to us a while back in a communication with tech support about it: No screenshots or examples were provided, and I have no idea what it's talking about. When users log into our forum, they use a user name and password. Their user name is also the name they go by on the forum. I don't see anything named "display name" under users profiles anywhere, what is this referring to? Perhaps some other earlier version we don't have? We DO have a field named "your full name" which only moderators can see. That we want left as is and don't want merged …
Last reply by Winning, -
- 1 follower
- 3 replies
- 396 views
I plan to move a forum on to a subdomain from a sub folder. There used to be a checklist somewhere if I recall correctly, but I can't seem to locate it. I'm using the latest version of IPB and while migrating the forum to the new domain and changing some configuration options is fairly straight forward, I'd image this will result in broken links 1. What SQL command should I run to update any links that may not have updated 2. What's the best way to handle 301's after the migration 3. Anything else that may be useful Thanks so much
Last reply by JohnCourt, -
- 1 follower
- 0 replies
- 225 views
Hi there! I need to encrypt/decrypt the post/topic content and topic title in the db. I need to use a user provided string to do this. Can anybody give me an overview of how to get going on this? I would need the user to provide this text every time he logs in. I should store this in the session in order for IP to use it in every create/update of any topic/ post. I would need for this text to be used for every encode/decode of posts/topic. I dont want anyone to be able to see the contents of a topic post without the specific post/topic text.
Last reply by EarthDog, -
I'm looking for the tag block, am I missing it somewhere? I can't seem to find where it is in version 4.
Last reply by hawksfan, -
-
- 1 follower
- 4 replies
- 311 views
I don't think there is any way to do this outside of a SQL statement, but I thought that I'd give it a shot. Is there any way to get all of the ip addresses associated with one member out of the ACP? Right now I'm on 3.4 but will be migrating to version 4 in a few weeks. If it can only be done via SQL, can someone help with the statement needed? I know enough SQL to be dangerous.
Last reply by hawksfan, -
- 1 follower
- 5 replies
- 323 views
Hello, Prior to version 4 IP Board had a auto save facility when posting or sending a PM, this was very useful if a user deleted the text in a large post or PM. Now I've moved to version 4 this facility does not seem to exist and I have had a number of users asking how they now retrieve lost text in a post or PM. Does version 4 still have this facility?
Last reply by opentype, -
- 1 follower
- 1 reply
- 257 views
Is it possible to block specific users in the activity stream? I would like to create a stream of all posts by all members BUT one or two.
Last reply by Michael R, -
- 2 replies
- 263 views
When an entry is shown from database I will not like to show Comment section second I will not like to show share button so where can I edit this > which template > which lines Thanks in advance Regards Saurabh
Last reply by Saurabh Jain, -
- 1 follower
- 2 replies
- 272 views
A single user has report they got this message twice today when posting. This is what they see after they click submit, but the posts still went through. Sorry, there is a problem Something went wrong. Please try again. Error code: EX0
Last reply by Square Wheels, -
- 1 follower
- 4 replies
- 314 views
Hi All In the previous version of IPB you could specify that the users listed online (on the bottom of the homepage) can be specified by timeout. ie if a person was online within the last 60 minutes they would still show online, or you could change that setting to 15 or 30 minutes, etc.. Where is that setting in IPB4? Thanks!
Last reply by Nathan Explosion, -
- 1 follower
- 7 replies
- 386 views
So I've got small forum going, and I'm trying to set it up to be s little faster as I'm on a cheap shared host. I wanted to set up a cron job, but my host only allows 15 minutes minimum for cron jobs, where ips says it should be run per minute, can I set my cron to 15 minutes AND use automatic with traffic, right now there we have very few members and it quite frequently goes an hour+ with no members on the site, would this help/be possible to use both options?
Last reply by Tad Taylor, -
- 3 replies
- 279 views
and to test that it's setup correctly? possible?
Last reply by EmpireKicking,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
