Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 1 follower
- 6 replies
- 448 views
Hi, My hosting provider setup a new SSL for my domain and I want to change the http to https on my community. Does anyone knows what steps must do to have https?
Last reply by HappySmoking, -
- 5 replies
- 364 views
Hi all, I am trying to install Tapatalk and am failing miserably. I need to install the 'mobiquo' folder within the forum root directory but I have no idea where that is? Can anyone help?
Last reply by antr12, -
- 5 replies
- 660 views
Noticed script imageproxy.php using a lot of my server resources. Wondering what it is for? Thank you
Last reply by Adlago, -
- 8 replies
- 274 views
Does anyone use SparkPost? Any good?
Last reply by NoGi, -
- 1 reply
- 269 views
Hey everybody-- I am a long-time user of old Invision software through the InvisionFree system, and I have recently opened up a new IPB forum, which I am quite close to making public. I am trying to teach myself HTML and CSS now as well, so that I can well customize and improve the board. I am running into some issues, however, on which I would like some guidance. The first issue is what I refer to as 'topic density,' I am not sure how else to describe it. Simply look at the 'topic density' here, on an old board I frequented called 21c, as compared to my new board, here. I much prefer the old software version, where the topics are listed as topic, user who start…
Last reply by Brendan Laughlin, -
- 1 reply
- 253 views
When I run the support tool I get a warning about databse errors... See below. I've disabled rules and iAwards but still the same, any thoughts? Fix automatically doesnt fix it..
Last reply by Lenny Warren, -
- 2 followers
- 1 reply
- 262 views
Hello, does that count only forum visitors or database articles also?
Last reply by Aiwa, -
- 0 replies
- 260 views
I found only archive topics function, which is useless for me, because I don't need old topics in some forums at all. I want to delete them and their attachments. How can I do that? For example, delete all topics in a specific forum which has the latest reply posted one year ago or earlier? Ideally, I want to make that every day automatically.
Last reply by motomac, -
- 1 follower
- 3 replies
- 335 views
Is there way to show article gategory in articles?
Last reply by Owdy, -
- 2 followers
- 5 replies
- 296 views
Is there a way to set the search length? A member is trying to search for a 3 letter word I know has been used a lot and it's not coming up. I suspect there might be excluded words like "the", but this shouldn't be one of them, it's SBB.
Last reply by Square Wheels, -
Autosensor?
by Owdy- 1 follower
- 0 replies
- 211 views
Is there way to automaticly change some words? Like "vittu" to "vi***u"? edit: Got it: Add Profanity
Last reply by Owdy, -
- 4 replies
- 304 views
Hello, I have a home page in my community which uses the 'Announcements' block (which I removed from every other page). The announcement widget has a display character limit which if you exceed requires you to click on the title and go to the announcement page to see the rest of the entry. I would like the announcement widget to display the full length of the message. Any tips on how to do this? Or how to create a simple block where I can write text without any character limit? Regards, Manuel
Last reply by ManuG, -
- 0 replies
- 220 views
Currently when viewing a user's profile, it looks bleak with just a dark gray background. Would there be a way to edit this to be some type of image by default as opposed to the standard gray? Thanks in advance for the help.
Last reply by Oliver Queen, -
- 0 replies
- 221 views
Hi, I am in the process of setting up the commerce module. I want to see the customer journey in terms of the purchase, then emails and invoices etc. I want to ensure the language and style suit our brand. There doesnt seem to be any manuals on configuration for this
Last reply by Julian Jenkins, -
- 0 replies
- 213 views
We are having problems uploading the commerce plugin model. Does anyone have any tips of help please
Last reply by Julian Jenkins, -
- 0 replies
- 245 views
We have been struggling with this for a while now and I'm hoping someone may have done something similar at this point. I am looking to create a sidebar block, which pulls through fields from the record database (in this case contact information). However, using record tags such as {$record->customFieldDisplayByKey('content')} Doesn't return the value. I assume this is because there is no Dispatcher being run on the blocks? And while we're able to use the dispatcher in this sense on other areas of the site, as soon as we try put the dispatcher into a block - it doesn't work. Is there a way to pull through a record's data to a sidebar block? Surely this …
Last reply by meso, -
- 2 replies
- 274 views
For some reason I can't view uploaded MP4 and basic videos taken on devices on my iPad or iPhone. (YouTube and other videos linked via URL's are fine, just videos uploaded to the Board) When I click on the video link in a post I get a black screen with a start triangle/arrow in the middle but nothing happens when I click it. I can open uploaded videos in QuickTime Player on my iMac and view it. Any idea what's going on? I am on the most recent updated version of IPS Board.
Last reply by Allen Bradford, -
- 1 follower
- 1 reply
- 197 views
Heres the problem, I was on my phone wanting to merge 2 topics, one was on page 1 and the other on page 2 so I was unable to use the checkbox system as you can only use if on the same page (feature request?), so I clicked merge under moderation actions on the new topic and entered the URL in for the old topic. Now usually I'm given a screen with what topic title I would like to keep but it just threw up an error saying topic title not valid. Weird, I went back to the forum and the topic had been merged however it kept the new topic title, topic starter and date. Obviously I changed the topic title easy enough and edited the topic starter user id and name in phpm…
Last reply by Day_, -
- 2 followers
- 3 replies
- 262 views
Hi, Sometimes @user doesn't work : And sometimes it works : Why ? Is it possible to have the member list when typing @, and then a shorter member list when typing the first letter and so on ?
Last reply by EricT, -
- 1 reply
- 294 views
I'm placing the google adsense code in advertisement thing but it's saying 'javascript disabled for security'. How do i get that removed so google adsense can see the code placed?
Last reply by Apfelstrudel, -
- 1 follower
- 0 replies
- 235 views
Can someone tell me if this is an error thrown from my system or one being thrown from the users mobile device. I uploaded the same file they were trying to without an issue:
Last reply by pilotguy, -
- 1 follower
- 0 replies
- 302 views
Hello, after upgrading from 4.1.12 to 4.1.13.2 i can't run the background processes anymore on my test site (i'm stuck on 87% of rebuidling posts) this is the sql error i get: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'IS NULL ORDER BY pid DESC LIMIT 0,50' at line 1 SELECT * FROM `forums_posts` WHERE pid < IS NULL ORDER BY pid DESC LIMIT 0,50 backtrace: #0 /Applications/AMPPS/www/forums/system/Db/Exception.php(109): IPS\_Log::log('You have an err...', 'sql') #1 /Applications/AMPPS/www/forums/system/Db/Db.php(388): IPS\Db\_Exception->__construct('You have an er…
Last reply by kRSB, -
- 0 replies
- 227 views
Hello, i'm wondering if its possible to put newly registered members into a group that would still need admin verification but is able to post a application on the forums. - if so can you please care to explain
Last reply by zbug, -
- 1 follower
- 2 replies
- 237 views
Quite often I only need to press enter once, and some posters have a unique posting style compared to others. After an upgrade to 4.0, all posts look the same with every enter becoming a new paragraph. Then if I go into editor and change one line when pressing enter, it destroys quotes and makes them look like it has no padding (except when there are large gaps at the top of a quote when someone pressed enter twice now which looks equally as bad) As an example, someone is posting a starting 11 for a match today. It used to display like this Player 1 Player 2 Player 3 Player 4 Player 5 Player 6 Player 7 Player 8 Player 9 Player 10 …
Last reply by marklcfc, -
- 0 replies
- 324 views
Hi, I have a web application written in PHP where I would like to reuse the logins from our forum, running IPB 4.1. I'm trying to wrap my head around the usage of ipsconnect.php, but I'm unable to get a proper starting point. Does anyone have a barebones script that will connect to ipsconnect.php and send the passkey? Any proper resources to get me started would also be greatly appreciated.
Last reply by Arve,
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