Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,926 topics in this forum
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- 3 replies
- 263 views
Migrated server to a new machine, installed CentOS Web Panel and configured everything to get IPB4 to work. The only issue left is no one can upload new profile photos. I do a system check in ACP and the appropriate directories are writable Do not have mod_security installed according to the server
Last reply by Mark H, -
- 1 follower
- 3 replies
- 426 views
I'm hoping someone can help me with (what might be) a fairly obvious question. I need to add some text to the sign up form on our site - but I want it to show as an "instruction" rather than being a field for the user to complete. Is there any way of doing this? I've tried various options within the Profile Fields but it seems as though anything I add there would need either a blank text box, check box, yes/no button etc. The "instruction" text I want to add is "We regret that we cannot accept accept registrations from web mail accounts. Please use your professional email address to register." Any help will be greatly appreciated as this has been driving me …
Last reply by Samantha Smith, -
- 9 replies
- 977 views
I want to change the avatar size limit on my forum from the small default one to 150x150 pixels. How can I do this?
Last reply by HWMF, -
- 1 reply
- 201 views
Dear Site , I have made a mistake purchesing the wrong pack , If its ampusible to have a refund thats will be really grate .!
Last reply by Mark H, -
- 2 followers
- 5 replies
- 285 views
Hello, I was wondering, could I create several "like" staff pages. In the main staff directory, everything is very organised.. one can see the names, contact details and general information. I would like though to create another "staff directory", because we have several groups, and I would like to have separate staff directory for each and so they don't mix. Is that something that is possible to do? Have a nice day all!
Last reply by Square Wheels, -
- 1 follower
- 1 reply
- 306 views
Once there were a bug redirecting HTTP traffic to HTTPS. I know it's done not by mod_rewrite but when changing site's URL in conf_global.php from HTTP to HTTPS. But now when somebody has an old link to some images to my site it still uses HTTP and theres no redirect. And if I want to correct it with mod_rewrite by adding RewriteCond %{HTTPS} off RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L] Then I have another problem. If somebody comes to my site from HTTP, it takes them to index.php instead. The thing is that I'd like to add 301 redirect to HTTP links but right now it's not entirely possible (https://redirect.miljonivaade.eu/?url=www.invisionpower.co…
Last reply by Joy Rex, -
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- 223 views
I really am working on building my membership site, but need some video trainings to see how to actually use this tool. It's not intuitive.
Last reply by Jim M, -
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- 300 views
I want to understand with examples... The power of REST API Regards Saurabh
Last reply by Jim M, -
- 2 followers
- 11 replies
- 341 views
Hello, Is there an easy way to email all the validating members? As they can be in multiple groups, I can't see something obvious. Thanks.
Last reply by Adriano Faria, -
- 1 reply
- 484 views
Hello, I'm trying to use the REST API, but get the "3S290/3: INVALID_APP" error* when I try to do any request to any endpoint. Last week, however, I was able to upload a file without an issue and do a GET request to the core/hello example. Within that timeframe the only thing that I know changed is an upgrade to 4.1.14.3 from a slightly earlier version (just installed IPS about 2 months ago). Unless it was by accident, the test script I used did not change, and I cannot find anything wrong with it. The error's specific description is: "The endpoint the request was sent to does not exist (the first level contains an invalid character, only alphanumerics are acce…
Last reply by CSI, -
- 1 reply
- 265 views
Hi, I am using IPB 3.4.8 and wondering if there is a way that the topic creator get an email notification for reply to his Topic without manually following his own topic which most of my members don't do. Like I am user of different forums and when someone replies to the topic i start, i get instant email notification without even subscribing for my own content and thats with default settings. Please accept my apology if its an easy fix and I missed on something in settings despite spending hours to find it out. Any comments will be appreciated. Thank you.
Last reply by Wezley, -
Issues with PDF Atachements
by Guest- 2 replies
- 266 views
I'm having issues on GardenTractorTalk with PDF's no longer being accessible in a couple of threads. Here's an example. http://gardentractortalk.com/forums/topic/19871-mtd-gt-model-production-year-chart/page-1#entry262899 Any clue why this would be happening? What other information is required of me to get this issue resolved?
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- 2 followers
- 15 replies
- 703 views
I have just upgraded my community from IPB3 to IPS4, however there are two issues. Posts have weird characters and broken words. For example: "Good, on a system I own and around £20 are my requirements" there should be no "Â". There's a post which randomly contains " ​" for no apparent reason. There's a lot of similar issues with other posts. There's also huge gaps in posts where users have put spaces. How do I fix these issues?
Last reply by Simon Woods, -
- 1 follower
- 3 replies
- 266 views
I have several posts in one topic that I want to move into other existing topic. I did the following: > Marked all these posts. > Click on Split > Split into Existing Topic > paste URL > Click on Save But, only the first marked post went to another topic, everyone else stay where they were. As it can be moved only one post, and not several posts at once. Plus, I get this: Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2F173/I
Last reply by Nesa, -
- 1 follower
- 2 replies
- 304 views
Hi, I recently ran into out of domain errors. Links from https://www truncated into https://(no www) and more things like that. I tried to get help here, then from IPS self but without any luck. After some checking of my .htaccesss file by my host the question arose if there was some site config pointing to https://(no www). I just checked the config_global file and yep, I, when I setup the forum entered the base url without the 'www' part. My question is, if I change the base url to include 'www' will that have any negative effect on my forum?
Last reply by riko, -
- 1 follower
- 3 replies
- 276 views
When the title surpass 100 characters. Same problem with default theme.
Last reply by Colonel_mortis, -
- 0 replies
- 208 views
Hi, Looking to create a top level menu item without using a url (Which is required) in the menu manager, how can I get around this?
Last reply by TDBF, -
- 4 replies
- 274 views
Hi, I feel even silly for asking .. but the default editor in IPB 4 doesnt seem to have an image upload button. How could this be missing? And how can it be restored? Thanks!
Last reply by JTrollerb123, -
- 3 followers
- 4 replies
- 319 views
Is it possible? I need blogs.mysite.com or better customernameblog.mysite.com
Last reply by Joy Rex, -
- 5 replies
- 251 views
For the life of me I can't find the setting for maximum images per post. Where is it please?
Last reply by HWMF, -
- 2 replies
- 235 views
Please help with marketplace, I just bought this theme and cant download it!
Last reply by OldManSpb, -
- 0 replies
- 284 views
I need help with this small problem. I understand that IPB allows you to block certain email addresses that users can use during registration but is there a way to do the opposite and set IPB only to allow certain email addresses to be used while blocking everything else? Basically, I just want to allow up to about 7 or 8 email addresses to be used to register on my site and block everything else.
Last reply by MikuruX, -
- 0 replies
- 236 views
Does anyone know how can I achieve this? the icon to the left has a custom image or font awesome. The Counter Strike Global Offensive is clickable. It will redirect to the Game Tracker site
Last reply by Gilly, -
- 1 follower
- 2 replies
- 245 views
Currently the navigation bar at the top of the page looks a little like this https://gyazo.com/7f689da86a99b50ce1bf2f5d7701a6c1 I was wondering if anyone knows where to rearrange it
Last reply by Joel R, -
- 1 follower
- 1 reply
- 248 views
Hi all, I want to create bespoke advertising space such as inbetween sidebar block as opposed to all at the top and certain adverts in certain forums only but I have no idea where to start. Can anyone help?
Last reply by Joel R,
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