Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 1 reply
- 262 views
The Forums option doesn't show in the Menu Manager in AdminCP (and, yes, it is published) but it's showing on the website front-end. This means I'm unable to change its position in the menu. I tried AdminCP > Support > Something isn't working correctly to make the cache clear but that didn't help. Any ideas?
Last reply by Louis C, -
- 2 followers
- 2 replies
- 245 views
For a database Listing template, how would I display the anonymous aggregated star rating for a record — not the review rating as is displayed by default. I would like to turn off reviews for the database, allow record rating, and display or sort by star-rated records. In this use case it's fine that the ratings are anonymous. Similar to image rating.
Last reply by opentype, -
Task method
by Daddy- 1 reply
- 304 views
I have cron set up to handle tasks but it has me a little nervous. Cron Job: Tasks: Ever since I toggled cron to handle said job I've had tasks qued until I manually run them. The one above has been there for about 3 hours now.
Last reply by Louis C, -
- 4 replies
- 295 views
Would anyone happen to know the code to change the User's profile name font size to be smaller? I found the code on the forum before, but I had to reinstall a new theme and lost the code and for the life of me, I can't seem to find it. The forum display name is way too big and I would like to reduce the font size of it. Could anyone please help me out?
Last reply by Daddy, -
- 0 replies
- 220 views
I'm sure there is a setting to allow new votes to bump polls or topics with a poll attached but I cant find it anywhere help please
Last reply by Jelly Belly™, -
- 1 reply
- 246 views
I'm looking for a way to have custom email wrapper just for bulk. It would be great to have just empty one with unsubscribe option. Is there a way to put some if statement that will work ?
Last reply by michalm_merged, -
- 1 follower
- 0 replies
- 209 views
Running the latest version, no plugins, default theme with minor css changes and ad code added in. I've also ran a pure default theme myself and still have the same problem. I have also tried removing theme resources from the CDN. Basically on iOS both iPad and iPhone the editor is retaining posts after they have been made with the content has been restored message, it's random but fairly frequent. Other times pressing submit does nothing, when this happens you also can't upload an image. I did contact support but they can't do much with it being random, I need to be able to replicate it which is understandable. Is anyone else having the same issues?
Last reply by Day_, -
- 1 follower
- 6 replies
- 281 views
Hello, since the migration from 3.4.x to 4.x I am still facing a problem with a good integration of the pages. I would love to see a menu on the left side with all the content pages, while actually the content should be displayed on the right. Please have a look here: http://www.deutsche-in-london.net/forum/index.html/. How do I build a site structure menu? Thanks
Last reply by opentype, -
- 2 followers
- 0 replies
- 244 views
Hello, I am migrating my whole website to https. The forum is shown as unsecured, because it loads some elements over http. I got some logs like that : Plus, sometimes it loads the elements by calling the real servername url instead of the production CNAME one !! How can I avoid that?
Last reply by Jibeji, -
- 1 follower
- 7 replies
- 277 views
Hi, I would like to have only one language on front-end for my site. So I deactivated the english language on ACP > Customization > Languages > English > Disable But sometimes I need english language on ACP (to find terms or to take screenshot in english for support here for example). Is it possible to allow english language only for Admin ? I don't want guest or others members could choose this language. I don't want google index the english language too (it will make duplicate language : french content with french menu and same french content with english menu : very bad)
Last reply by EricT, -
- 1 follower
- 3 replies
- 259 views
I want to know where or is there an setting in permissions from the pages database that the post needs to be approved? it's for the Articles
Last reply by EmpireKicking, -
- 2 followers
- 10 replies
- 321 views
I have a sub-domain on my site where I process payments. Now Google is telling me that me that because the other pages on my site (they listed several forum pages) are not https the secure section of the site will be flagged as insecure. I'm happy to buy a new certificate and install it on the forum section. How to I switch the site from http to https? Thanks (hopefully it's painfully obvious I hardly know what I am talking about)
Last reply by DesignzShop, -
- 3 replies
- 581 views
We are looking to load balance our IPS forum and I am somewhat stuck on how to move forward. My issue is that I am not sure how to sync the files between the servers. We could use rsync but it seems that would be super complicated to use for bidirectional syncs. I also thought about NFS but that introduces a single point of failure from that network share. Does any have recommendations on how to sync files bidirectionally, or how you do sync files?
Last reply by Charles, -
- 1 follower
- 5 replies
- 413 views
I see in the ACP there are moderator logs for when people edit posts. Is there a way to see what the original text was?
Last reply by ModSquadHockey, -
- 2 followers
- 2 replies
- 240 views
Hello ! I would like to have this video visible in a post on my board : http://video.ens-lyon.fr/ife-f2f/2016/2016-10-19_Cinq_focales_pour_l_analyse_RG.mp4 (not just the link, but the video it self) Is it possible ? Thank you !
Last reply by Nathan Explosion, -
- 2 replies
- 368 views
So I am doing some research on IPS Connect, but seems to me, that's two separate forums. I am trying to figure out how to add another domain, and have this format. domain1.com/blahblah/post/example.php? domain2.com/blahblah/post/example.php? Where you can be on either domain, and it will show the same contact, but under that domain the user is selected on. Instead if I go to domain2.com it would register/redirect the URL/Address bar to domain1.com. Is there any possible way to do such, and or to be pointed in the right direction? Thank you very much.
Last reply by Michael Martinez, -
- 3 replies
- 360 views
Hey everyone, Looking for some advice on below - Currently, my website is strictly my forum, meaning the .com domain goes right to the boards. That being said, however, we intend to move to a WordPress theme for a homepage/several other tabs, and would like to move the forum to domain.com/forum and have the new WP theme become the .com Can anyone elaborate on what is needed for such a move of the boards? Looking for anything specific to the IPB suite I should know in the move. Thank you.
Last reply by ModSquadHockey, -
- 7 replies
- 629 views
If I wanted to boost/emphasize topics/posts, do I just set the levels for Container priority and Priority to "1"? And set the other categories to a lesser number? And why is my Blog showing up in the sitemap when I have it disabled? How do I get rid of the listing in the sitemap? Also why does my sitemap look like a string of text instead of a nicely XML format?
Last reply by GrooveOnBeat, -
- 1 follower
- 3 replies
- 264 views
Hello, we have a very strange problem, every visitor to our website is redirected to this page to complete a registration : We cant do any thing else, we cant login, seems like any visitor is connected as Guest, when we try to logout from this "guest" account we are redirected to this page! we have this problem since some days. any one have the same problem ?
Last reply by Janyour, -
- 3 followers
- 21 replies
- 538 views
When using the Pages SuperGrid that is in the market place I ended up losing all the my pages content that I already had. Anyone have any idea what I might have screwed up to cause this to happen? Thank you
Last reply by Pete T, -
- 2 replies
- 284 views
Hi all, as usual, sorry for any grammatical errors I've make some search but without find an answer (probably I've used some bad criteria) I would translate: %s replied to %s's %s in English result: somebody replied to TexFanatico's topic in In Italian, we have an other construction, and the translation would be: qualcuno ha risposto alla discussione di TexFanatico in Has you see, the 2nd and 3th %s have to switch (or, actually, I haven't find a translation that can maintain the English %s position structure) Someone have any idea? Thank you for your time
Last reply by TexFanatico, -
- 2 followers
- 4 replies
- 289 views
Hello ! Today, I was checking my emails queue in WHM and I noticed three strange emails : The emails contain only the strange email adresses. The sender is my board (it's my own email adress). The destinations are the strange email adresses : How can I learn more about this ? Should I worry about it ? Thank you !
Last reply by SecondSight, -
- 1 follower
- 0 replies
- 250 views
I'm trying to pull the latest thread in a specific category to display as a string but I'm unable to locate said variable. My goal here is to add the latest announcement in the announcement section onto my sub header. Any assistance would be great!
Last reply by Daddy, -
- 1 follower
- 2 replies
- 257 views
Hey!! I am having issues with my IP board. When searching for my website name on google the first results are like member profiles, registration, and the homepage, like not relevant ones. And the description is a text that a member have posted in my forum,- like what? And the forum that is showed in the results- have the description of one of the most unactive subforums on my board, which makes no sense to me. I also did a SEOcheckup and it says I have too many heading tags. How do i delete those? Please help I'll upgrate the thread as time goes too i think cause I experience bad SEO every time. Take care guys and thanks in advance.
Last reply by GoAncestry, -
- 1 follower
- 2 replies
- 320 views
Hello Friends... I have a forum with IP Gallery and i upload 7 to 10 gallery everyday. I am looking for a block/widget which can display latest albums with any random image from the album. I see block to display latest images in the sidebar/header/footer... but how can i display latest albums? Can anyone help me on finding the right place to search for it?
Last reply by GoAncestry,