Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 2 followers
- 3 replies
- 278 views
Anyone else seeing this appear in Articles and Pages since upgrading to the latest version? Wanted to confirm before submitting a ticket. I've tried switching to the default theme, and it shows up there also...
Last reply by KentT, -
- 2 replies
- 315 views
Please print answers in large print as I am blind. 1. How can I make my forum board wider ie 98% 2. How can I add icons to drop menus created in in the Menu bar Please
Last reply by Calvin39, -
- 1 follower
- 3 replies
- 310 views
I must have changed something in the CSS or templates to cause this but after hours of searching, I cannot find it! Basically, this icon should appear on the same line as the Title. This is happening at several locations throughout the suit. If somebody could take a look that would be brilliant! The badges have been changed somewhere for my custom "Review" pages template but that should not be affecting topic titles etc. I'm a little lost on this one. Here is the link to interrogate: http://www.kartreview.co.uk/forums/forum/8-kart-review-site-information/ Thanks in advance guys.
Last reply by Heyhoe, -
- 3 replies
- 306 views
Hi there, On the pre ipb4 version it was possible to change the Who's Online feature so that it calculates the number of member from the last hour instead of the last 15 min. Is it possible to modify that on the IPB4 version? Thanks
Last reply by Navigare, -
- 2 followers
- 7 replies
- 559 views
Hello ! Where can I find how to rename the AC directory ? I can't find this anywhere... It used to consist in renaming the directory and changing the directory name value in constants.php, but it doesn't work for me... Thank you !
Last reply by SecondSight, -
- 2 replies
- 266 views
How can I make a user, going through the registration process - add their birthday as a required field during registration? I tried to enable age, but it states it doesn't store it in the database.
Last reply by dustoff99, -
- 1 follower
- 3 replies
- 255 views
Hello IPB boards, I am an old user of the IPB software. In the older board software you had an option to delete a topic, but it was send to the garbage bin in the forum, instead of deleted. Is this still in version 4.x or is this a plugin? I do not want to remove 100% topic, but save them on another location. Thanks, Jack
Last reply by GreenDuck, -
- 1 follower
- 1 reply
- 239 views
I have created a forum for support, where only the topic poster and admin/moderators can see the question asked in that forum. I did this using the option when setting up the forum: Forum Settings/Permissions/Users can see questions asked by other users? I have given access to this forum to Admins and Moderators and set up the required permissions, but no matter what I do, only admins can see the questions and not the moderators. Maybe someone could point me in the right direction as to why this is happening please? Thanks,
Last reply by TDBF, -
- 7 replies
- 2k views
Weirdly, this error cropped up today 'Your IP address does not match this session'. I have deleted my browsers files, cache, cookies - the lot. No difference, I have tried alternative browsers on my laptop and I have the same issue. So I tried logging in via my mobile and I managed to get in (this is on the same internet connection as my laptop). I've restarted my machine and I'm still unable to bypass the annoying message. In the end I enabled 'Trust IP addresses provided by proxies?' via my mobile and I was able to proceed, however I am a little unsure if this is actually safe to do. I don't get why all of a sudden my sites having an hard time with this, it se…
Last reply by Faqole, -
- 0 replies
- 393 views
I need a regular expression to validate a field when a user sign ups. The filed should be in the format of: L1234567 Can anyone help please?
Last reply by Slin, -
- 2 followers
- 4 replies
- 301 views
Hello, I've changed the category names and URLs for a lot of articles, and now have lots of internal links pointed to the wrong URL. I've done a 301 Redirect, but would like to change all of the URLs in the forum_post table of the database. I'm trying to replace this: www.turkeycentral.com/articles/turkey-residence-permit/ with this: www.turkeycentral.com/turkey/residence-permits/ I used a MySQL query I found on another website and also one from a similar topic in this forum, and ran it through the "SQL" option in PHPMyADMIN: update forum_posts set post = REPLACE( post,'www.turkeycentral.com/articles/turkey-residence-permit/','www.turkeyc…
Last reply by Nathan Explosion, -
- 1 follower
- 15 replies
- 606 views
My forums are down as I am trying to upgrade from 4.1.15 to 4.1.18.1 and it asks for my license key. I copy it from the client area and paste it in and it says invalid license key. Any ideas?
Last reply by Stuart Silvester, -
- 0 replies
- 261 views
Hello all, after adding some custom profile fields I received a database error and now the title of my "about me" field is "core_pfieldgroups_0". I tried to create another field with the name but it does not work. So I moved to phpmyadmin and searched for "core_pfieldgroups_0" and found 4 positions. I did not delete them because I don't want to make things worse. Do you have any idead how I can fix that? I tried to search the forum and asked uncle google but could not find any solutions. Thanks! Best regards, sash
Last reply by SpeedyCat, -
- 1 follower
- 1 reply
- 323 views
Currently I have google adsense on my board, I disabled for my profile (for the life of me, can't remember where that setting is at), but I want to enable that setting to a group if they donate to my site. Is this possible with stock board or is that only possible with a donation mod? My goal is trying to reward members that donate to our site, I don't mind manually moving a member that donates, but would love to find a setting to automatically move a user (and move back after "x" amount of time). I am looking at this mod: However the price is a little steep for my little board.
Last reply by opentype, -
- 1 reply
- 278 views
Since upgrading to 4.17.1 (and enabling the Pinterest share) I am now seeing Guests show up as new members. Note that I have only the Sign In With Facebook activated (no others) and it was working fine earlier. Now, since upgrading I have seen at least three of these Guest members show up. I deleted the first one, but here's two more that just popped up. I think they're coming from Facebook where I shared a couple things earlier today, but I'm not sure... Any ideas on how to prevent this?
Last reply by KentT, -
- 2 followers
- 4 replies
- 243 views
I added a similar content block and it finds similar Pages articles but I'm not sure how it decides what is similar. It doesn't include articles which share the same tags so it must use something else to determine the similarity?
Last reply by Tom_K, -
- 2 followers
- 6 replies
- 227 views
Hi, I would like to pin a topic in multiple forums. How can I do that? Thanks!
Last reply by Nathan Explosion, -
- 1 follower
- 0 replies
- 214 views
Hello, Is there a way with IPS 4.1.18 to prevent email change, or to request an administrator to validate the change? (as it was with IPB 3.4)
Last reply by Jibeji, -
- 4 replies
- 240 views
A user got this when uploading to downloads What does this mean?
Last reply by SJ77, -
- 1 follower
- 3 replies
- 358 views
Hi all, Where can I download code for earlier IPB versions (lets say. 4.1.17.1) ?
Last reply by Rhett, -
- 1 follower
- 3 replies
- 320 views
New to IPS, want to learn how to mod my site. I decided to start with something simple, I downloaded the "EZ Scroll Top" and I have the xml file. Now what? I couldn't find anything in the guide section and no instructions when I downloaded it.
Last reply by dustoff99, -
- 2 replies
- 274 views
This seems to be the strangest thing. If I go to Edit Profile on my own account, I can only fill in an About Me section. No Signature area even shows up. If I go to Edit Profile on another forum member, I can edit their About Me and also their Signature. Anyone have any idea about this??
Last reply by Daniel F, -
- 0 replies
- 235 views
Greetings. I'd like to hide the date of the 1st post of the topic from a few forums if possible. If it needs to be for all forums, then it's ok. The point is to hide how old a topic is, specially when there are no answers. This doesn't mean there is not date, only that it is not visible. I wonder if there is a way to do that, even if I have to modify manually the template somehow. Thanks
Last reply by gabs007, -
- 1 reply
- 271 views
I have Steam, Twitch and Facebook login handlers active. All three were working for me before the latest update. Now when you try to login or sign up you get returned to a "The page you requested does not exist" that is with any of the three, all return the same error. Site: https://www.swgaming.com Any incite/help will be greatly appreciated as I have no idea what to do now. I made sure all CHMOD perms were correct and even re-uploaded the files for Twitch and Steam to no avail.
Last reply by Magesw, -
- 1 follower
- 1 reply
- 225 views
Hi am starting to offer downloads for sale. The content is rather large video files and it's quickly chewing through the space on my web server. Is there a way to MOVE just the downloads data files? (separate from forum attachments) Can I move them after people are already using it? Can I move it back? Can I setup a NAS and have only the downloads load from the NAS I don't care if the downloads file transfers are slow because it's rarely used compared to the rest of the site. Also I need to have the large storage capacity a NAS can provide. Suggestions.. ideas?
Last reply by Joel R,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
