Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,917 topics in this forum
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- 1 follower
- 2 replies
- 289 views
Is there any way to allow only certain usergroups to go invisible? Thanks
Last reply by Stormlilly, -
- 6 replies
- 886 views
Hi, I'm about to upgrade to 4.3 beta but it's been so long that I don't remember how to backup the database before proceeding. Can't find it in the guides. Can someone help? Thanks!
Last reply by bridges101, -
- 0 replies
- 258 views
The Copy Topic to Database feature is pretty nifty and works well. How about the reverse? Is there a way to move a database record to a forum Topic? Realizing only Title, Content, Author, and comments would be retained but this would be very useful. Is it possible?
Last reply by Unraid Community Admin, -
- 0 replies
- 281 views
I really need your services. I will be happy to pay top dollar :>> I have a IPB at www(dot)powerforum(dot)co(dot)za it is : Invision Community v4.2.7 I used the admin panel to try upgrade to the new BETA version. (4.3.0 Beta 2 ). However after following the wizard in the admin panels downloading the package at step 3 it always jumps back to step 1 and corrupts the forum. I will very much like to pay you for your work. Do let me make a full site backup before you have look, I will really appreciate this . I will be so happy if you can help me. I have been on IPB since 2013. SIncerely Jay
Last reply by Jason Back, -
- 1 reply
- 263 views
Hello, Anyone know how I can do this? I would like to make it 60 minutes, i think it's like 5 or 10.
Last reply by bridges101, -
- 2 replies
- 276 views
Forgive me if this is already covered somewhere; I did try searching first... I have just activated Clubs and I intend to replace my ancient private forums with secondary member groups system. Is there a way to bulk add members to groups, or is it just by sending out invites through the Club interface?
Last reply by beeurd, -
- 1 follower
- 0 replies
- 221 views
Anytime I receive an PM email from a member that has special characters in the display name odd characters are in the display name - Ramblin�?? Jack has sent you a message! - in this case there is an apostrophe behind the n in Ramblin' Is there any way tp prevent/stop this from happening? Thanks
Last reply by Genestoy, -
- 7 replies
- 403 views
I have upgraded to 4.3 beta and am getting the following message in many places on my site: "The search index is currently processing. (whatever you are at) results may not be complete." My guess is the resolution to this is to rebuild the search index from ACP.
Last reply by Mark, -
- 3 followers
- 10 replies
- 418 views
Hi, I can´t figure out why the month names in the upcoming events widget shows the text %OB. It have worked before, but after last update this happened. Anyone have any clue? For a breath of a second when loading the page, the correct names are displayed.
Last reply by MDPP, -
- 1 follower
- 2 replies
- 241 views
Hi, Just brought an application ( Super Show ) from the marketplace. Is there a way I can add a blank page to the content items so I can put the blocks where I want them without being tied into anywhere else. IE - I am looking to click on a new tab I make within Menu Manager and it gives me a blank page. All it seems to want to do is allow me to use a redirect, dropdown etc. Thank you.
Last reply by DesertIslandFruits, -
- 3 replies
- 267 views
How do you change an existing non-paid club to be a paid club?
Last reply by Josiah Wallingford, -
- 1 follower
- 2 replies
- 300 views
Just recently all of my users are reporting either a timed out white page when accessing the home page, or they get errors like these: Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/***/public_html/movie-land/system/Patterns/ActiveRecord.php on line 114 Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/***/public_html/movie-land/system/Db/Db.php on line 877 Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 40960 bytes) in /home/***/public_html/movie-land/init.php on line 521 Any other pages/app works perfectly fine. Th…
Last reply by senators24, -
- 1 follower
- 2 replies
- 291 views
Hi folks, how do you do your testing, which caching method is the best in your specific environment? I am asking because we did the switch to PHP 7.2.3 /w OpCache this week. We were using Redis, because it was recommended to us, but I don't seem to see a difference in speed of site using it or not (GTMectrix or Pingdom). Stock PHP /w OpCache seems to be fast as well. How do you test? Thanks, Thomas
Last reply by Bluto, -
- 2 replies
- 274 views
Anybody know how to block disposable emails from registering? Sharklaser.com for example?
Last reply by mwcboard, -
- 1 follower
- 4 replies
- 291 views
Anybody have any idea how to stop the ads the force redirect your users on mobile devices, the "congratulations you've won x" ads that are malicious. It's an industry wide problem but I was curious if anybody has had any luck beating this things. Thanks
Last reply by mwcboard, -
- 1 reply
- 423 views
Hello All, I have configure REST API to create user on forum. following is the code. but when i send the request to forum it always return guest user and not save in forum DB Following is the registration API code $communityUrl = $this->live_base_url."forums/"; $apiKey = 'XXXXXXXXXXXXXXXXXXXXXXXXXX'; $url =$communityUrl . 'api/core/members/'; $curl = curl_init($url); curl_setopt($curl, CURLOPT_URL,$url); curl_setopt($curl, CURLOPT_RETURNTRANSFER,TRUE); curl_setopt($curl, CURLOPT_HTTPAUTH,CURLAUTH_BASIC); curl_setopt($curl, CURLOPT_USERPWD,$apiK…
Last reply by Daniel F, -
- 3 followers
- 8 replies
- 470 views
so i want to switch to 4.3 and i wonder what it will break ? i have quite a bit of plugins Does 4.3 break 4.2 plugins and applications?
Last reply by silenceheaven, -
- 2 followers
- 3 replies
- 269 views
Since upgrading to 4.2.7 I noticed there are several folders that do not appear on my test board listed below but still remain on my live board. Is it safe to delete them now? cache converge_local hooks interface ips_kernal lofiversion public
Last reply by The Old Man, -
- 1 follower
- 9 replies
- 426 views
Hi all, I thought there was in a earlier version a option to convert forums to clubs. But i can't find this option anymore? Does anyone know where to do this? thnx
Last reply by Pete T, -
- 1 follower
- 1 reply
- 285 views
I currently have my forums in http:// subdomain.domain.com however subdomain is actually a folder of domain (www.folder.com/subdomain). and I would like to use the Pages Gateway function so that when people go to my website at www.eotir.com they can be routed at the Forum CMS/Pages site accordingly as if my forum was set up as a subfolder an not a subdomain. The problem is when I go to Pages, then click on Advanced settings in order to set the Gateway, I get this message: "Your Invision Community suite is already installed at the root of your domain." This is only partially true because it is at the root of a subdomain, not the root domain. Any suggestions or ideas o…
Last reply by Rhett, -
- 4 replies
- 280 views
When using the old IPB forum, when we had a registration who had an email address that was in the banned list, an Admin did a few checks on the person and if they passed was manually added. However, the new IPB will not allow Admin to manually add a person who has an email address in the banned list. We dont want to add that banned email address into the allowed list incase of future spam registrations. So, is there a work around to this problem?
Last reply by DaveL_merged, -
- 1 follower
- 2 replies
- 245 views
Check the photo. Seems like my website has alot of white space, any ideas why this occurs? It messes up the meta tags etc.
Last reply by bfarber, -
- 1 follower
- 2 replies
- 237 views
On my site we've been using 4.x for a short time, and "Members Viewing This Topic Now" is one of the things our members miss from 3.4 I looked around to see if a third party plugin existed and couldn't find any, which I find surprising. So, just checking with other members in case I overlooked.
Last reply by PPlanet, -
- 1 follower
- 3 replies
- 422 views
Dear all, I had an existing forum at /forum while one vb4 Now I moved to root domain with IPB As IPB takes 'forums' by default, the earlier link like: website.com/forum/text-text.html now are website.com/forums/text-text.html Now I want all the earlier URL with website.com/forum-text-text.html to point to website.com/forums-text-text.html Any help will be appreciated.
Last reply by Thomas P, -
- 2 followers
- 10 replies
- 348 views
I had a member who has definitely won many, many days PM me recently to inquire as to why he has, on his profile, only 1 day "won" when he is certain (as am I) that this number was much higher the last time he checked. I recalculated everyone's reputation, and it remained at 1. Furthermore, my own total sits at 19, which I know was significantly higher the last time I checked. ------------------------------------------------------------------------------------------------------------------------ It seems as if "days won" counts were reset at the beginning of the new year (January 1, 2018). Can anyone else speak to this? If so, what the heck?
Last reply by Michael R,