Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Gallery Uploads Issue
- Last reply by Jim M,
23,005 topics in this forum
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- 6 followers
- 19 replies
- 1.7k views
Hello. I cannot understand why the Facebook Login guide of IPS not works. I followed all steps for two different platforms (same versions, same theme...) but in the 2nd one it not works and I have a URL/domain error. It is possible to know if the Facebook Login 2.11 API works with IPS 4.2 platform? Can someone help me?
Last reply by Songstuff, -
- 1 reply
- 229 views
Hi, Is there some way to make IPS community to support some kind of multilingual management making it easer to have the same community in multiple languages ? Or the only way is to have as much IPS instances (and licences !) as languages you want (or need) to support ?? Thankyou in advance for your answers and advices, Z
Last reply by Octi, -
- 4 replies
- 297 views
Hi there, I'm trying to add a simple Custom Block on the Forum home sidebar block (just an image and some text) Looking at the documentation it seems you can do this, but only within the Pages app? So if I were to get the Pages app, would I just create a Custom Block in the Admin CP? Then on the front-end block manager, just drag and drop the Custom Block onto the sidebar when viewing the Forum homepage? I can use Pages just for this purpose?
Last reply by Optic14, -
- 1 follower
- 3 replies
- 342 views
Why is a (private) club blog visible within the general blog app on the page. Can I bypass this behaviour? Cause I really don't get why to have a club with a blog that is then open in the other blogs if anyone follows.
Last reply by Optic14, -
- 0 replies
- 383 views
Is there a setting to not show clubs in user profiles when in forum views etc. I want it to be nice and slick as in the image of my user here on the site, but instead every club seems to be added on to this profile view making it pretty big. Where do I find such a setting?
Last reply by vanderbroms, -
- 2 followers
- 4 replies
- 309 views
Hi everyone, I'm using IE11 with the latest version: Why the "Quote selection" doesn't work? The button doesn't show off.
Last reply by bfarber, -
- 1 follower
- 8 replies
- 419 views
As I understood it the blog on this site is run via the Pages system. Does anybody have any good inputs/ideas which one of the two actually would be the better option of the two for the site owner's news/blog?
Last reply by Michael R, -
- 6 replies
- 376 views
Hello, After updating the old version to version 4.3, I got the following error when logging in to Topic: Can you please help me? Thank you!
Last reply by OverPlay, -
- 1 follower
- 0 replies
- 231 views
If I write a page review and give a rating, delete the review it still shows the rating stars and there is no more option to write a review again. IPS 4.3.1 Can someone test this out? 01-05-_2018_23-22-15.mp4
Last reply by Ramsesx, -
- 0 replies
- 219 views
Is there no way to allow a member to set a specific image in their album as the cover? I thought this was going to be fixed/added to 4.3.
Last reply by Michael R, -
- 1 follower
- 5 replies
- 353 views
It's just been reported to me that facebook log in isn't working. Upon testing myself I get this message The domain manager had no domains listed. Am I supposed to put my site URL in because I tried that and im still getting the same error. Any help appreciated
Last reply by Steph40, -
- 1 follower
- 5 replies
- 357 views
Hi everyone, I'm trying to enable Twitter login on my forums but am having trouble and not sure where to look for a solution. After setting up the Twitter login according to this IPS manual, I get the following error when I click the "Twitter login/register": Some background info: I created a consumer and secret key and plugged them both into the IPS settings I added a privacy policy/terms URL to the Twitter app settings The app permissions are set to "Read and write" I enabled "Request email addresses from users" in the app settings The Facebook login works fine. Any clues on to where I should look next?
Last reply by Pandemixx, -
- 1 follower
- 2 replies
- 295 views
Currently when I promote a post to facebook using the promote feature and select a load of images it creates an album on the page. I get a lot of image views but very low click through rate as clicking the images just opens up a slideshow on facebook. If I manually post a topic to facebook then manually add images beneath it creates a scrolling slideshow, clicking on these images link the user straight through to my forum. I have done a few of these manually and the CTR goes through the roof compared to the built in promote feature. Is there a way of doing this automatically, or is there likely to be in the future?
Last reply by Steve Bullman, -
- 7 followers
- 7 replies
- 603 views
Out of interest how does GDPR affect forums? I can imagine we need to delete email address etc on request but does it also concern posts/topics?
Last reply by ptprog, -
- 2 followers
- 2 replies
- 250 views
Can somebody point me towards where and how to achieve this? Like I want to send 5 recent topics (with a brief summary of each topic) in the bulk email footer, what code I should add, how to the Bulk Email tags? I tried searching everywhere on the forums but couldn't find anything related. No tutorial or guide by IPS even. Meanwhile I also purchased @HeadStand Newsletters app, but still unable to achieve that. Though that app shows to add *|recenttopics|* tag when drafting the email in template, but the output not looks as good as the official IPS email which we get having beautiful email footers with Recent topics or Our Pics etc. If there is some guide how to …
Last reply by Scouter, -
- 2 followers
- 9 replies
- 499 views
I have installed IPB v.4.3.0 and there is a problem with Facebook login. I created app at fb: And when I try to login with facebook I have such error message: Could someone help to find out what I did wrong?
Last reply by O9C4, -
- 5 followers
- 13 replies
- 611 views
Dear folks, our Facebook login no longer functions, I have created a new login app at Facebook Dev panel, and upon logging into our community via Facebook, we are confronted with an error message: Insecure Login Blocked: You can't get an access token or log in to this app from an insecure page. Try re-loading the page as https:// I have never had an SSL cert for our community, do I really need one to use the Facebook login? And if I do need one, are there any unintended behaviors I may experience in our community with a new SSL? Thanks!
Last reply by Meddysong, -
- 8 replies
- 505 views
I've had facebook running for logins for some time now and all of a sudden it's broke. I get: Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings. Click okay and I'm told I must enable profile sharing. However, I CAN sync facebook within my account settings. Nothing has changed, all the the facebook app settings are correct. It used to work.
Last reply by O9C4, -
- 1 follower
- 15 replies
- 571 views
Hey folks! I'm SO new to this and I'm trying to follow this guide: When I follow the instructions I'm still getting an error when I try to sign in directly to my site. Any ideas on what I could be doing wrong? Thanks! -James
Last reply by O9C4, -
- 2 followers
- 7 replies
- 874 views
one user gets this when clicking Mark Site As Read.
Last reply by Ocean West, -
- 0 replies
- 254 views
Not sure if it is just me I am noticing the profile photo appears slightly to the right. How can I fix this?
Last reply by lbarraganjr, -
- 0 replies
- 195 views
Hello, I would like to add my own domainname to my forum. I have purchased one already, but I can't seem to let it redirect the forum to the domainname. Could anyone help me out please?
Last reply by Zile, -
- 0 replies
- 408 views
I can't login. This occurs randomly. My site is new, only a couple days old.
Last reply by Sovereign Grace Singles, -
- 2 followers
- 8 replies
- 610 views
Hello ! :) I changed to https yesterday and then I upgraded my community to version 4.3. About 10 hours later, I noticed that tasks are locked : In fact, everything seemed to be fine until I decided to watermark images in the gallery and so to rebuild the images it contains. Rebuilding gallery images and Reindexing posts are stuck at 97,82% and 40,79%. If I try running the tasks manually, I get a blank page, except for the notifications sendings. I would like to find information about this problem, but I don't know what to search for in the server logs. Can someone help me with this ? Thank you.
Last reply by SecondSight, -
- 1 follower
- 5 replies
- 327 views
Hello again! I'm sorry to post twice in quick succession, but if I don't ask now I'll forget. Again. I'd like to edit the registration confirmation email to include information about other areas of the site. I found the template for this, and hit a wall there. It's a bunch of code and nothing else. I don't even know what the email says in its default state, much less where to insert custom content (or if I even should on that page). Can someone point me to a guide on how to customize outgoing emails? Thanks again! -Dev
Last reply by Pupper Puppet,
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