Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
-
- 2 replies
- 261 views
How do I handle this? Table './brkskg_forum/ibf_core_sessions' is marked as crashed and should be repaired
Last reply by skoldpad, -
- 0 replies
- 170 views
Hi, we have over 300 topics, but I am unable to show them in the frontpage? What settings do I need to change/add to show them? Thanks
Last reply by Tapas Datta, -
- 7 replies
- 345 views
How can i remove the background from custom blocks?
Last reply by steve00, -
- 5 followers
- 5 replies
- 733 views
I need to add a Google TAG MANAGER code in the HEAD and BODY section, some experience or guide. https://www.google.com/analytics/tag-manager/?hl=es
Last reply by AlexWebsites, -
- 1 reply
- 243 views
Hi All, Is there a global setting to disable sidebar display (across themes) ? (I know I can choose not to show sidebar in Mobile, but I need similar setting to disable it completely.)
Last reply by Adriano Faria, -
- 1 follower
- 2 replies
- 301 views
Hi All, How can I change my default IPB forum menu to the same type (dropdown menu) as the one used in this forum (invisioncommunity.com) ? Currently, in my default IPB theme, when I click a menu item (that has multiple sub-items), those are getting displayed in next row. I do not want that. I need menu like below :
Last reply by Surendra.S, -
- 1 follower
- 0 replies
- 298 views
Anyone created some nice Dashboards Kibana for IPS and Elasticsearch? How can we use Kibana to visualise some nice forum statistics. Did anyone figured this out?
Last reply by steel51, -
- 0 replies
- 235 views
Hi All, How to disable the topic preview (that appears when the cursor is placed on topic title) ? Is there a setting to disable the preview ? If its the theme code that needs to be altered for this, then which template ? Please help ! Thank You !
Last reply by Surendra.S, -
- 1 follower
- 2 replies
- 227 views
1. I have an "Articles" forum and a "Front Page" for articles. When I post an article to the Front Page, it also posts a duplicate to the Articles forum which is what I want to happen. But if someone posts a comment/reply to the Front Page version of the article that comment does not appear on the forum copy and vice versa. Is there a native software way to make comments sync (reproduce/duplicate themselves) so they appear in both locations? 2. Sometimes when I view the online users list, one or a few of the IP addresses appear clickable yet when I click them nothing happens. Why do some of them sometimes appear like links?
Last reply by tonyv, -
- 3 followers
- 6 replies
- 896 views
Hi there everyone, Is anyone using an embedded Discord widget combined with an IPS login bridge as a chat room option for members? How is it working for your community? Advantages / disadvantages? My main concern is that it will take traffic away from my site. If you could share your website so I can see this in the flesh that would be brilliant Otherwise, any suggestions would be awesome. I have tried a few different chat systems, Babble is working best so far.
Last reply by Aiwa, -
- 1 follower
- 2 replies
- 245 views
Hello, I tried to add a number of points in reactions ( when a member react in one content with LIKE / THANKS / HAHA / CONFUSED, the author of that content receive X points ) but i received this error: How can be solved? Thanks!
Last reply by Sethhh., -
- 3 replies
- 249 views
Hey, I have the Blog feature running on my ip board. When users tag each other they do not get a notification like when they tag each other in normal threads. Any idea how to resolve this?
Last reply by Daniel F, -
- 0 replies
- 288 views
Paypal now requires TLS1.2, we can force and test TLS1.2 on the server but the Paypal payment gateway always reverts to an older version. This means we can no longer take Paypal payments. Does anyone know how to force tls1.2 through the Paypal payment gateway? Thank You
Last reply by watchhead, -
- 1 follower
- 1 reply
- 235 views
I only want to embed 4 images in a post, but I want to attache about 10. I've only manually included 4 images directly in the post, but everytime I save, all of the other attachments are embedded at the bottom of the content. Is there a way to change that behaviour, so they only appear as thumbnails/attachments?
Last reply by opentype, -
- 5 replies
- 243 views
I'm in the process of upgrading IPS3.4 to v4. In 3.4, in a Pages database, I used the [sharedmedia] tag a lot, mainly connecting with IP.Gallery, but also with some custom implementations. After the v4 upgrade, none of these tags are parsed (they just show as eg. "[sharedmedia=gallery:images:52702]"). So my question is – is there a way for me to implement custom BBcode in a Pages v4 field, so that all of my old articles can display correctly? Thanks!
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 275 views
I'm having a real issue with the board being slow to post messages when using SMTP on the local server. There are no issues with sending email regularly, but IPB seems to grind. I've narrowed it down to the SMTP issue as using SendGrid API results in immediate posting. Is there a difference in the way IPB processes an SMTP transaction vs. something like SendGrid or Mandrill API? (I had this issue before and used Mandrill to resolve until they switched their support model).
Last reply by bfarber, -
- 4 replies
- 282 views
Hey, After upgrading from IPS3.4 to 4, all of the articles on my site look like this: If I edit the article and save it without changing anything, it processes the BBcode: But this will take ages to do manually for thousands of articles. Is there a way to do this automatically? Thanks.
Last reply by Daniel F, -
Permission
by Murmel- 1 follower
- 1 reply
- 303 views
Sorry I first posted it in a wrong area. Pages -> Page Managment -> Blocks - Plugins I want to show forum content on an external page using the "external embed" function. There is a choice of permission which is not clear enough for me. How the permission are used. Is the content which is generated in dependence of the user who is reading the feed and his role? What happens if I choose "guest" or "moderator" or "Admin" as a permission. Is the content postet regardless of the user who reads the feed? Or is the feed posted because of the user who will read this on an external page. I tri…
Last reply by AndyF, -
- 2 replies
- 350 views
Trying to get the header to be sticky when scrolling, adding data-ipsSticky works but not on mobile devices. Is this intentional? Is there a way to make it work on mobile devices as well? Thanks ?
Last reply by Outlaw213, -
- 13 replies
- 390 views
Having finally completed and configured the upgrade from 3.4.9 to 4.3.4 successfully, I did a backup of the database, and then imported it into my local test instance. This seems to have broken the loading of CSS and JS files, as both the main forums and ACP of the test version load vanilla pages with lots of broken functionality. Is there something in the database I can adjust to fix this, or is something else causing it? Kev
Last reply by newbie LAC, -
- 2 followers
- 12 replies
- 541 views
I want to have a latest Blog entry listing view... say last 15 entries to show case on my home page I wish it can be done ...
Last reply by newbie LAC, -
- 3 followers
- 5 replies
- 441 views
Dear folks, I am having a brain cramp here. I am changing my default application from Forums to Pages, and of course making a page the default page for a specified pages folder. So now when the logo or site url is accessed the user is taken to the default page, or in my case, a landing page. Please see our proposed landing page here: https://thepatriotwoodworker.com/main/ Once I make pages the default app, and assign this page, the /main goes away, perfect. All is well, and the main landing page is accessed by https://thepatriotwoodworker.com But - Now my "Forums" navigation does not work, when "Forums" is clicked on, it takes you to the new landi…
Last reply by JohnCourt, -
- 2 followers
- 4 replies
- 258 views
Can someone remind me if there is a way to impose posting restricting such that a user gets a certain number of posts on a per sub forum basis with granular timing (periods less than one day). Basically I want to limit users who spam conversations with so many posts it overwhelms the discussions to be limited to X posts an hour in that specific sub forum. Doable?
Last reply by Adriano Faria, -
- 1 follower
- 0 replies
- 219 views
Hello. I have a database in which there is a table that stores shops names. I have a special column containing the value 0 or 1. If the store is promoted, the value is 1. If not, then the value is 0. My question is: can I sort the list displaying these records from the database, so that the promoted stores (those with the value 1) are sorted alphabetically at the very top, and the others (with the value 0) will be displayed after these records also alphabetically ?.
Last reply by wegorz23, -
- 1 follower
- 6 replies
- 330 views
I'm looking to change the option where "Ranks" are given after a certain amount of content posts and I'd like to give the ranks much like titles to members due to the better styling you can do with ranks rather than the titles where you can't style at all.
Last reply by NastyBoy,