Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Marc,
23,017 topics in this forum
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- 1 follower
- 0 replies
- 209 views
Hello. I'm wondering... 1.) Is it possible to exclude a particular author from a Topic Feed block? There's only filters for including authors. I ask because I would like to show 20 threads created by me first, then 20 threads created by only members afterward. Otherwise, there may be duplicates from me in both blocks. 2.) Is it possible to show particular Topic Feeds in different forums? If I include a block at the top of all forums with topics from the Music News Forum, it also shows those topics inside the Music News Forum as well. There are duplicates. I would like to show Britney Spears topics in the Music News Forums, and Music News in the Britne…
Last reply by Jordan Miller, -
- 1 reply
- 274 views
Hello! How can I limit the number of users that can be mentioned in one post? And is there any way to ban the use mentions for any group at all? We have a new form of spam / advertising at the forum. A new user is registered, in some topic he writes an message. Under the spoiler - makes advertisements for competitors and mentions 1000 users. Здравствуйте! Как можно ограничить число пользователей, которых можно упомянуть в одном сообщении? И есть ли возможность вообще запретить использовать упоминания какой либо группе? У нас на форуме новый вид спама/рекламы. Регистрируется новый пользователь, в какой то теме пишет незаметное сообщение.…
Last reply by Sazz, -
- 0 replies
- 225 views
Hi all, First of all, I just wanted to say how much I love Invision Community software. This thing has grown up a lot in the last 16 years! Second, I have been building out my community since January and think I have settled on a theme. It'll be a general community with the ability to purchase physical and online products. Namely.. computer components / computers / electronics / gadgets / etc. What is the plausibility of using Invision for this type of endeavor? I'm sure there are storefronts out there like sho*ify or other e-commerce competitors, but I don't like them! I like the community aspect of selling a product, connecting with the custome…
Last reply by Escable, -
- 1 follower
- 6 replies
- 299 views
Hi there. I am a little confused about the Our Picks block. I can't seem to understand how to select content to display in that block. I see on the IPB Community homepage there's a carousel with picks. I would love to include that on my forum. The option is currently enabled in the 'Social Media Promotion' section in my admin panel. I couldn't seem to find a support topic on it. Any help would be awesome.
Last reply by Jordan Miller, -
- 1 follower
- 17 replies
- 702 views
hi, since I'm not planning to do any business abroad I need to leave only one country on the list of all the countries. How do I do that? Also removing such a field like Region / state would also be nice cause its useless in my case too.
Last reply by Sonya*, -
- 1 follower
- 5 replies
- 351 views
Does this include the Gallery or just post uploads? I can't seem to see if this limits the users uploads to the Gallery. In the Gallery tab, it only seems to be per image basis, not total. Thanks in advance.
Last reply by AlexWright, -
- 2 followers
- 1 reply
- 270 views
I have created a custom menu using the external link option but using internal links. The problem i have is that these items are not hightlighted as active when on those pages so how to make them show as active?
Last reply by Sonya*, -
- 4 followers
- 8 replies
- 595 views
We're running latest IPS (v4.4.10) and tapatalk plugin (v1.6.3) and it came to our notice that tapatalk users can edit their posts without any logging. No entry in the moderation logs, no comment underneath their post that it has been editted. If the tapatalk has moderator rights (or higher), he can edit any post of any user without any form of logging. Very unwanted behaviour and yes - I should probably seek for support with tapatalk, but they probably don't care as much as we/us/IPS-users do. At least, see it as a warning, but any help would me more than welcome. Can't wait till a stable production version of the IPS app is available...
Last reply by Sledge FTB, -
- 4 followers
- 1 reply
- 324 views
When elasticsearch is enabled, entries in the activity stream are missing. It noticed that with gallery pictures where adding does not appear. Switching search index back to mysql gallery entries are back.
Last reply by Darek_Hugo, -
- 0 replies
- 268 views
Just wondering if there an easy way to add icons to the nav menu items for desktop and mobile?
Last reply by gavpedz, -
- 1 follower
- 0 replies
- 258 views
Hi guys. Matomo do not track AJAX page load as described here. For regular pages, the standard tracking code works fine. But, if a pop-up form opens (for example, "Contact US"), then matomo does not track pageview. Tell me what could be my mistake? Please help, thanks in advance.
Last reply by SeDmit, -
- 1 follower
- 3 replies
- 736 views
What am I missing here? After Upgrading Forums and Commerce I received the following warning in red header: Payment method settings need updating Stripe settings need to be revd. Payment issues may occur until this is addressed. Fix this After going into Stripe and setting up the webhook endpoint with all possible event types selected and entering the signing secret it then says: There is not a webhook set up or it does not have all event types enabled. Here is the webhook: Webhook details Update details… …
Last reply by opentype, -
- 1 follower
- 1 reply
- 361 views
There is "On" and "at". Can't clear them.
Last reply by bfarber, -
- 2 followers
- 4 replies
- 568 views
Running through Google's search console, we noticed that majority of our indexed content returns an error. The problem being that our site was migrated from another CMS and it appears all pages which haven't been modified since that initial migration has a NULL database value for the modified date field. The result is that when the sitemap is built, it inserts an invalid lastmod date into the sitemap for that URL (1-1-1970) What would be the best way to go about resolving this? Would running a replace on the null values (with a recent date) be the best way?
Last reply by bfarber, -
- 1 follower
- 8 replies
- 478 views
The error message "Invalid JSON string:" appears everywhere in the AdminCP. I'm using php-fpm 7.4.1, php-json is up to date (CentOS 7, nginx). The error or system logs are empty Edit: BTW, the message boxes are also not working
Last reply by bfarber, -
- 1 follower
- 1 reply
- 238 views
I have old forum topics, that when kept open for while, report all already displayed replies as new replies to load – even though everything was posted many years ago. I’m trying to get to the bottom of this but I just can’t find the reason. What is the query that is executed in the background? I would assume it checks the current timestamp against the timestamps of posts in that topic, but the post timestamps all look okay in the database and are way in the past.
Last reply by bfarber, -
- 1 follower
- 3 replies
- 314 views
I have been through support with this problem but we are still non the wiser as why this is happening. I've set up google sign in correctly, but when peole click onto the google button and then select their google account on the next screen. When they are redirected to the forum this error pops up: Sorry, there is a problem The page you requested does not exist Error code: 1S160/2 This is the link that is in the address bar if that helps: https://www.myfootballforum.com/oauth/callback/?state=11-aHR0cHM6Ly93d3cubXlmb290YmFsbGZvcnVtLmNvbS9zZXR0aW5ncy9sb2dpbi8%2Fc2VydmljZT0xMQ%3D%3D-71601d9d36cb5835d624d7b81012593d-&code=4%2FwgF24PcUVt5mSqfHI…
Last reply by bfarber, -
- 3 followers
- 5 replies
- 319 views
Hi! How to install different blocks on different sections of the eg https://loyverse.town/forum/27-advanced-inventory/ inventory block on the right and here https://loyverse.town/forum/4-hardware/ about printers. But it turns out only to install the through block Thanks for the help.
Last reply by AndresP, -
- 19 replies
- 658 views
............
Last reply by Adlago, -
- 1 follower
- 8 replies
- 459 views
Hello, 🙂 This morning, when I got into the APC, I saw an error message about caching. Here are two screenshots : What can be the reason for this message, in your opinion ? Thank you. 🙂
Last reply by SecondSight, -
- 2 followers
- 3 replies
- 246 views
Does IPS 4.4.x have the feature of Topic Multi-Moderation? The kind of TMM I am talking about is being able to select pre-defined post replies and post automatically.
Last reply by Kyle F, -
- 1 follower
- 1 reply
- 291 views
I want to use IPB as my oAuth server to log into another part of the site. I am not sure what is being looked for here on this portion of the Admin area. What redirect URL is needed here?
Last reply by bfarber, -
- 1 follower
- 0 replies
- 217 views
Hello, I repeat my question here, because I must have been wrong in the forum for the first, do not hesitate to delete the one that is not in the right section 😚 Hello, it's me again, sorry, but I have another concern that bothers me a lot about RSS feeds. In fact only the new topics appear, for that to change, you have to recreate another topic, suddenly the RSS feed does not change often. Me, I would have liked that the titles change, that the flow is updated, each time there is a new message in a topic, and there it is not the case. Another problem, the flow does not update immediately, it takes a while, suddenly, it is not very responsive…
Last reply by byMarcoX, -
- 2 followers
- 4 replies
- 291 views
Hey there, quick question. I want to import a list of members from Wordpress to IPB. The list has their username and email address that they registered to my Wordpress site. What happens if there are duplicate usernames/email addresses? What does IPB do? Does it not add them, change their username? Just curious what happens before I pull the trigger. Any insight would be greatly appreciated. Thanks!
Last reply by Jordan Miller, -
- 1 follower
- 2 replies
- 274 views
Previously, I was able to do an online upgrade without any issues throw my admin page. However, with the latest update -- 4.4.9.1 -- I get the following error: I have manually downloaded the update file folder -- ips_bc58f -- and uploaded it to the path on my server where my forum is located. Where can I look for error logs or info to point me into the direction on how to fix this issue? I wonder if it s a server permission issue? Thanks!
Last reply by Frontpage,
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