Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- "This theme file could not be saved"?
- Last reply by Jim M,
22,928 topics in this forum
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- 1 follower
- 2 replies
- 463 views
I have a paid/locked down forum and as part of this forum, I offer daily 30 min calls to my members which are recorded The call recordings are currently manually uploaded to my learning platform Thinkific but I would like to automate this through Zapier. Unfortunately Thinkific doesn't support zaps and so I am wondering whether to leverage the downloads functionality of Invision community instead (which does support zaps). The idea would be to upload the videos to download folder in Invision community. Members would be able to view these and download them but NOT be able to upload to this area. is this feasible with the downloads functionality of Invi…
Last reply by Joel R, -
- 1 follower
- 2 replies
- 329 views
Hello, I have this message in my ACP But Spam defense logs, shows records of this days. It's working correctly?
Last reply by pequeno, -
- 1 follower
- 3 replies
- 307 views
Hello, I have been experiencing an issue when using Featured Products block [[Template core/global/forms/nodeCascade is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Tried all themes default and customs allways get the same error... Tried using "Something isn't working correctly" feature still didnt fix OutOfRangeException::0 #0 /home//www/forum/system/Node/Model.php(1051): IPS\Patterns\_ActiveRecord::load(6) #1 /home//www/forum/system/Node/Model.php(1077): IPS\Node\_Model->parent() #2 /home//www/forum/uploads/template_27_c8c276c9a99811c050a8036df5d2db06_forms.php(6696): I…
Last reply by bfarber, -
- 1 reply
- 512 views
I have a paid/locked down forum and as part of this forum, I offer daily 30 min calls to my members which are recorded The call recordings are currently manually uploaded to my learning platform Thinkific but I would like to automate this through Zapier. Unfortunately Thinkific doesn't support zaps and so I am wondering whether to leverage the downloads functionality of Invision community instead (which does support zaps). The idea would be to upload the videos to download folder in Invision community. Members would be able to view these and download them but NOT be able to upload to this area. is this feasible with the downloads functionality of Invi…
Last reply by bfarber, -
- 1 follower
- 3 replies
- 542 views
I just upgraded the board today to the latest forum version, and I can't sync to the Marketplace meaning I can't install any plugins, themes etc. My license is up to date. How can I connect?
Last reply by bfarber, -
- 2 followers
- 10 replies
- 1.2k views
Hello! Does anyone have an idea of how i might be able to run an advertisement within the ACP under "Advertisements" for it to only show up when the user is viewing using a normal web browser and not to display anything when viewing from a mobile site? Reason being the ad i am running is 728x90 pixels and thus makes the mobile site go out of whack. I've read the IPS guide on advertising and it stated that i can use responsive CSS classes with the command: <div class='ipsResponsive_showDesktop ipsResponsive_showTablet ipsResponsive_block'> SCRIPT </div> So i put my code/script like this: <div class='ipsResponsive_showDesktop ipsResp…
Last reply by Nathan Explosion, -
- 3 replies
- 368 views
I have the Rich Discord Integration plugin and it used to work great, that is when I was using cPanel and Apache, but ever since I changed servers and now use Plesk and Nginx it does not work, I asume it is a cURL problem as I have a Wiki to Discord extensin for MediaWiki that also requires cURL to run and it ran fine prior to the server move, as well as recently installing a Wiki to Twitter extension that requires cURL and it does not work. I run my sites on a VPS and do anything that it requires to fix this, I just don't know or understand how to fix it, I have been trying on and off for about a year to sort it out and have been having no luck. Thanks for any…
Last reply by GregoryRasputin, -
- 0 replies
- 292 views
https://invisioncommunity.com/files/file/7756-sd-company-directory/ I bought this off the developers website just a few days ago. Unfortunately i realized he passed away soon after the purchase. Well now i know why its not available in the marketplace anymore... Maybe anybody can help me with my problem anyway? After installing there are only entries for countries and not for cities and states. Can someone give me an .sql dump containing the cities and states for import? I do not want to add all states and cities by hand. I need at least states and cities for united states and canada but "worldwide" would be best.
Last reply by Michael_, -
- 5 replies
- 732 views
I want to add an emoji to this, but also want it to be visually compatible. Are these emojis the IPS team's own drawings? I want to add "Smiling Face with Heart-Eyes" I also want to replace the existing "Like" (Heart) drawing with "thumbs up". What would you suggest me? Which emoji set would it make sense to use? Or can I find IPS's own images for what I want? Example for me (apple's) (Whatsapp's has a tongue as IPS)
Last reply by uA_Y_C_A, -
- 1 follower
- 5 replies
- 509 views
Hey folks, my IPB is getting more and more traffic and I slowly need to think about have backups. Can you guess recommend any tool which works to have on going backups just in case to not have too long downtime in case something happens or to migrate the whole board to an other server. I started to work with Iperius but maybe there is an opensource tool which also works ? Any tip or recommendation would be welcome. Best HP
Last reply by Morrigan, -
- 1 follower
- 1 reply
- 269 views
Inside a topic in club, anyone know if there any way to create field, content, or check list items that visible for all, but only can be filled or responded by specific member?
Last reply by Daniel F, -
- 5 replies
- 453 views
Hello, I wonder if anybody can give me some advice on what to do. I changed my domain name to another domain name and keeping all the same data already from my website. I have old domain forwarding to my new domain. New domain Url changed in config_global and license updated with new domain url. The issue I'm having is now I have white pages with black text. Is this due to new domain url that needs to be added somewhere in the database or is it some kind of cache issue or something else?
Last reply by Mercury5, -
- 1 follower
- 1 reply
- 400 views
I have my Board set for Full Registration and manual Authorization for new Members. My assumption is when a new Member is Authorized they get a confirmation email. Is there any way for an Admin to see exactly what that confirmation email is, and if so can an Admin edit it to add info like “Please Review Board Guidelines before posting etc.”? It might be right under my nose in AdminCP but I can’t find it. Thanks.
Last reply by CoffeeCake, -
- 2 followers
- 3 replies
- 318 views
Im getting strangely high numbers of days when showing unread posts. Any idea wich setting to adjust?
Last reply by NAX, -
- 2 followers
- 4 replies
- 455 views
I tried upgrading my site from 3.4.1, and it failed. the maintenance page is up and I am unsure what to do to get the upgrade going again? is there an easy way, or do I need IPS tech support? slainte, KT
Last reply by SC36DC, -
- 1 follower
- 3 replies
- 397 views
Is there a plug in / app that lists who gave the most likes?
Last reply by Ryan Ashbrook, -
- 2 followers
- 3 replies
- 374 views
I seem to recall that there was a setting in the member group management section where I could choose whether guests could download attachments, but I can't find it. Has it been removed or is it a setting which can be adjusted on a "per forum" basis?
Last reply by Telemacus2, -
- 1 follower
- 1 reply
- 317 views
I need to implement some function after items are added to the database. Previously I have used the Database Callback and most recently Automation Rules. Neither are compatible with the newest update. Basically what I need to do is update a few database fields after an item is added or edited. Are there any add-ons that would be able to do this?
Last reply by bfarber, -
- 3 followers
- 6 replies
- 994 views
Hello, 🙂 Is it possible to know if an item you are translating belongs to the frontend or to the backend (I don't need to translate the ACP). How should I proceed ? Thank you. 🙂
Last reply by Morrigan, -
I read the documentation on archiving, but I am not clear about where and how archived topics are listed in a forum. Will they still be listed in the forum? Because if they will not be linked from anywhere then that is going to eventually cause some traffic drop from search engines. Thank you.
Last reply by virap, -
- 1 follower
- 1 reply
- 332 views
Hello, i have English and Spanish language in ACP. IF I select Spanish Language, I can view: If I select English language in ACP, I view:
Last reply by pequeno, -
- 3 replies
- 421 views
I can't find where members can disable their messaging system. I think I checked every option there but I just don't see it. Thank you.
Last reply by virap, -
- 2 replies
- 255 views
Before starting to brute force the issue like a moron, just wanted to see if there is an easy way to move multiple members from one group to another. I've around 100 members to move - they're all in the same group now and will be in the same later. There are no criteria by which I'm selecting them, all are selected manually (those were business accounts and some stopped paying, we need to move them to a "ex-business" group). Thanks in advance for anyone who can help. Edit: Found this plugin but I didn't quite understand if it answers my need...
Last reply by Pavel Chernitsky, -
- 2 replies
- 1.3k views
Hello, While trying to access my forum i got an error : An error occurred (500 Error) I have an open a ticket already but until im getting an answer i have open this topic as well. Checked the logs : Error: Class 'IPS\Theme\Cache\class_core_front_global' not found (0) #0 /home/nginx/domains/xxx/public/forum/system/Theme/Theme.php(926): eval() #1 /home/nginx/domains/xxx/public/forum/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks('class_core_fron...', 'IPS\\Theme\\Cache') #2 /home/nginx/domains/xxx/public/forum/system/Theme/Theme.php(777): IPS\Theme\Cache\_Template->exists() #3 /home/nginx/domains/xxx/public/forum/system/…
Last reply by mark2012, -
- 0 replies
- 337 views
Hi everyone I am working on my sitespeed on https://linguaholic.com I have been able to solve most of the problems. Right now, I just have one more big problem: Render-Blocking CSS. Who can solve this for me? If you know how to solve it, please drop me a PM and we can discuss the price. Kind regards, Marcel
Last reply by Marcel Iseli,