Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 15.1k posts
- 8 followers
Problems related to your server or other classic, self-hosted edition issues.
22,834 topics in this forum
-
I read the documentation on archiving, but I am not clear about where and how archived topics are listed in a forum. Will they still be listed in the forum? Because if they will not be linked from anywhere then that is going to eventually cause some traffic drop from search engines. Thank you.
Last reply by virap, -
- 1 follower
- 1 reply
- 308 views
Hello, i have English and Spanish language in ACP. IF I select Spanish Language, I can view: If I select English language in ACP, I view:
Last reply by pequeno, -
- 3 replies
- 396 views
I can't find where members can disable their messaging system. I think I checked every option there but I just don't see it. Thank you.
Last reply by virap, -
- 2 replies
- 231 views
Before starting to brute force the issue like a moron, just wanted to see if there is an easy way to move multiple members from one group to another. I've around 100 members to move - they're all in the same group now and will be in the same later. There are no criteria by which I'm selecting them, all are selected manually (those were business accounts and some stopped paying, we need to move them to a "ex-business" group). Thanks in advance for anyone who can help. Edit: Found this plugin but I didn't quite understand if it answers my need...
Last reply by Pavel Chernitsky, -
- 2 replies
- 1.2k views
Hello, While trying to access my forum i got an error : An error occurred (500 Error) I have an open a ticket already but until im getting an answer i have open this topic as well. Checked the logs : Error: Class 'IPS\Theme\Cache\class_core_front_global' not found (0) #0 /home/nginx/domains/xxx/public/forum/system/Theme/Theme.php(926): eval() #1 /home/nginx/domains/xxx/public/forum/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks('class_core_fron...', 'IPS\\Theme\\Cache') #2 /home/nginx/domains/xxx/public/forum/system/Theme/Theme.php(777): IPS\Theme\Cache\_Template->exists() #3 /home/nginx/domains/xxx/public/forum/system/…
Last reply by mark2012, -
- 0 replies
- 314 views
Hi everyone I am working on my sitespeed on https://linguaholic.com I have been able to solve most of the problems. Right now, I just have one more big problem: Render-Blocking CSS. Who can solve this for me? If you know how to solve it, please drop me a PM and we can discuss the price. Kind regards, Marcel
Last reply by Marcel Iseli, -
- 1 follower
- 3 replies
- 324 views
How change icons read & unread?
Last reply by IP-Gamers, -
- 2 followers
- 2 replies
- 584 views
Hello everyone, I turned on the storage system for approximately 30,000 post. How do I know at what point is the archiving progress? Thanks a lot G
Last reply by Morrigan, -
- 1 reply
- 241 views
Bonjour, depuis ce matin je n'ai plus les images / icone dans le menu que j'ai entouré en jaune. GOOGLE TRANSLATE : Hello, since this morning I no longer have the images / icon in the menu that I have circled in yellow.
Last reply by Maxime G-H, -
- 1 follower
- 2 replies
- 334 views
I got this issue in some topics (not everywhere), especially in the new ones. Please, see the attached screenshot. Any idea to solve this?
Last reply by AlessandroTax, -
- 1 follower
- 1 reply
- 279 views
I have contacted support to resolve this issue, but they are taking time, it is understandable on these Christmas dates 🤶 I need to solve it, and I ask here if someone can help me. Using the IPS converter to convert content from Joomla to Pages I get this error. IPS: 4.5.5 Joomla: 3.9.23.
Last reply by bfarber, -
- 3 replies
- 300 views
Hello! the problem with posts in the blog entry while looking for the key there is no key on this blog module, while disabling the app storonie, the template default set did not help, the blog post when you go unread content next to the title of the post 1.Post Blog 2. Unread Content
Last reply by bfarber, -
- 1 follower
- 1 reply
- 259 views
There is one problem item on the list. It is displayed in Our Picks, and that link works. I added it to the home page as a block, which goes to a broken page. When I go to Manage Promoted Items, it's not listed, so I'm not sure how to fix it. Ideas?
Last reply by bfarber, -
- 9 replies
- 300 views
Hi, I think it broke since I moved my forum to my own domain. It occures on every icon and only on Chrome, Explorer works fine. Do you have any idea? Thank you
Last reply by bfarber, -
- 2 followers
- 2 replies
- 495 views
Is there a way to restrict content to non members such as links? You know like the "comment to unlock" plugins.
Last reply by Michael Pedrotti, -
- 1 follower
- 2 replies
- 354 views
I remember, there used to be an option to bulk files upload from admin panel Cannot find it now... is there a way to do the same now ? Thanks & Regards Saurabh
Last reply by Joel R, -
- 1 follower
- 3 replies
- 401 views
hi I currently have a custom made them that is at either 4.3 or 4.4 and I updated my software to 4.5 so now the forum is bugged so I am looking for someone who can fix this for a price I don't have any experience with coding so this is not a task for me! if there is anyone who would help me out please PM me or post below thanks for advance!
Last reply by Joel R, -
- 2 replies
- 399 views
currently I have this, for highlighting reply's or posts from people having rank id "4" (administrators) but somehow it is not working I am running this on 4.5 would love to hear what I am doing wrong, and some feedback. [data-membergroup="4"].ipsComment_highlighted:not(.ipsBox_transparent):not(.ipsModerated):not(.ipsComment_selected):not(.ipsComment_popular) { border-color: #ffeb00 !important; box-shadow: 0 0 5px #ffeb00 !important; }
Last reply by sampactu, -
- 1 follower
- 0 replies
- 289 views
Recently upgraded to 4.5 a couple of days ago with no issues and today I happened to notice two sections are now showing "No posts here yet". Users can go in to the sections and see posts fine but the latest posts are not showing up on the main forum page. This happens with different users, themes and browsers. I've looked around at permissions on these two and didn't see anything unusual and I haven't made any changes to them. Anyone have this happen or might know where I can look ?
Last reply by DanInMS, -
- 2 replies
- 733 views
How or maybe there is plugin for icons (FA) to put in user panel? will attach picture regards and Merry Christmas to all!
Last reply by Alexandr.P, -
- 5 followers
- 20 replies
- 913 views
Hola! So I just updated to the latest version of IPS. I'm not sure if I'll experience more bugs, but I noticed something immediately. When I try to change an image size in a topic, it doesn't update. I made a video so it'll make more sense. I change image sizes to 0 pixels so it "hides" it. I need an image uploaded to the OP because it's the featured image on my homepage, but I don't necessarily want to show the thumbnail in the topic. Check this out. It just ignores the rule and keeps the image in. Thoughts? https://streamable.com/c2jb0f
Last reply by Morrigan, -
- 4 replies
- 327 views
In the statistics section of the ACP, there are all sorts of stats. Some more useful and some less so. However, there is the "Online Users" stat, that in my opinion (when cross-referenced with other stats) is one of the more important ones to know how your community is doing. Sadly, while more of the statistics can be viewed by multiple time divisions (I just realized I don't know the English word for that, if there is one) like day, week month etc. But the Online users stats can only be shown by what I gather to be 15min chunks. That's kind of ridiculous/pointless, and if I can hazard a guess, kinda lazy, since I'm guessing it just counts sessions and vomits them to this…
Last reply by Pavel Chernitsky, -
- 4 replies
- 420 views
Hello. As far as I can tell everything is setup correctly, elastic indexes content but the search page returns a blank page. The port appears to be open and listening. here is the config data. Thank you. These are the settings from elastic Elasticsearch Server: http://localhost:9200 Elasticsearch Index Name: node1 /etc/elasticsearch/elasticsearch.yml looks like this node.name: node1 node.attr.rack: r1 path.data: /var/lib/elasticsearch path.logs: /var/log/elasticsearch network.host: localhost http.port: 9200
Last reply by CoffeeCake, -
- 5 replies
- 502 views
Hey all, I have a question about posts in my forum. When I wrap code around text that is in a list format, the text list appears very long. Previously, the text list wrapped in the code wrap would change to a box that you could then scroll the text within it, now, when I make a post, the list goes down the whole post rather than just having a text box that I can scroll up and down within the post, effectively making the overall size of the post stay a normal size rather than taking up a huge amount of space. Does anyone know how to remedy this? For example, this is what is happening: A B C D E F G H I J K L M N O P Q R ST U V W X Y Z …
Last reply by Ehren, -
- 2 followers
- 3 replies
- 613 views
Is it supported?
Last reply by Feneroin,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
