Technical Problems
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 0 replies
- 276 views
Why is such a simple and good option missing? I want to split clubs from administrators and regular members but I don't know how to do it
Last reply by Zdeněk Tůma, -
- 1 follower
- 1 reply
- 448 views
Hello! Invision community! I have a simple question. How can I do when users do searches in the search box at the top right where the magnifying glass is displayed. The searches also show the clubs that community members publish. Since I have a large community where clubs are published every day, many enter to do a search, the results are not shown. I look forward to a hug to all
Last reply by Joel R, -
- 3 replies
- 427 views
Hello, Community Because my community receives more visits worldwide every day we have detected some users creating multiple accounts to bypass IP blocks, or emails but they change IP or use VPN Is there some possibility to block users by the device's unique identifier UUID. As it is carried out in pc or mobile games where once blocked it does not allow you to create more accounts. They only have to change equipment for a new one. I have been using these forums for years and they are the best good moderation measures to prevent spam and registration rules but this feature that I ask for would be a great option. I am waiting if someone can help me or see some complement…
Last reply by Cristian Romero, -
- 1 follower
- 19 replies
- 1k views
Everytime I go to edit a topic the forums goes offline and half the thread goes missing. I need someone in invision to help me asap 😞
Last reply by Stuart Silvester, -
- 1 reply
- 312 views
Hello, it is possible to achieve that it is possible to change sidebar positions in various web applications? e.g. in forums on left and in downloads on right.
Last reply by bfarber, -
- 2 followers
- 1 reply
- 345 views
I want to be able to sort by using most liked content in a Pages database. Is that possible? 🤔
Last reply by bfarber, -
- 2 replies
- 311 views
Hello there! Have a simple question (or rather, i'm hoping it's an easy fix) - i'd like to hide the number of views that is shown in the home/template/index page of the articles section. Is there a simple 'show/hide' toggle or would i have to go into the template and edit it manually? Appreciate any input, thank you! Example - Where it shows "1 view" below:
Last reply by statusjpn, -
- 1 follower
- 0 replies
- 310 views
Good day, I was wondering if anyone knows how to change the background gray gradient that is placed on every grid image placeholder. I've contacted IPS support and they told me that it cannot be changed with a setting, and I would need to edit my template. See attachment. It always places a gray gradient on all grid images. Anyone knows how to remove the gradient from the template but unaffected by future IPS updates? Thanks a lot
Last reply by OptimusBain, -
- 1 follower
- 2 replies
- 334 views
Hello everyone, I was wondering whether it is possible to place the description field of a forum discussion at the top of a post included in that discussion category. There will be many different discussion categories. The description explains what it is about, however, when we are inside the different posts inside the discussion category, the description is not shown. You can see an example of what I am trying to explain in the screenshot attached. Can description 1 be shown under the channel name when we are inside the category? 1 shown at 2. Is there a way to do that or create a plugin that sort of allows me to do that? Thanks a lot
Last reply by OptimusBain, -
- 0 replies
- 248 views
Hello I want to know in what theme/file I have to do something to change the default shared text. Can you help me ? For the moment I juste have the basic thing.;..
Last reply by Poseidon2, -
- 2 followers
- 8 replies
- 1.2k views
Currently running a Wordpress site for our podcast that creates the rss feed for iTunes to pick up. The actual mp3's are hosting through a podcasting host so I won't be changing that. What I would like to find out if IPB can be capable to take over for the rss feed creation for podcasts? If not I would just keep the Wordpress and have IPB be the community aspect. Eventually I'm wanting to have everything under IPB and have different podcast shows set up as clubs within IPB.
Last reply by Cowboy Denny, -
- 6 replies
- 763 views
I'm either missing a setting(s) that's obvious, or what I am after doesn't exist... I'm setting up a forum for someone who requires a fairly unique setup. When it comes to guest access, there appears to be limited options to help achieve what I need. Option 1 - No access to forums: If I don't allow them to the website, they are simply presented with the login page... there is no menu bar showing (even though its set to show to guests)... this is too extreme as they cannot even read some of the pages I have created... so cannot see this being an option as I can't even add a text box with links that they can view. So this takes me to option 2…
Last reply by Jim, -
- 1 reply
- 396 views
How do I allow guests ho can view topics to be able to download any attachments that have been posted?
Last reply by Miss_B, -
- 1 follower
- 4 replies
- 406 views
Hi, Is there a way to receive digest email notifications for followed members? Reason I'm asking is that I quite like the daily and weekly digest emails after trying them here, I'm not sure how they work as they seem a bit hit or miss as to when IPS4 sends them out, but one thing I've noticed is that if you want to follow content by following a specific member, you don't get a daily or weekly digest like you do with followed content, but separate immediate emails. That is good for the most part but not for all cases, especially very active members. For example, when I started learning more about the development side of IPS, I found following @bfarberreally…
Last reply by The Old Man, -
- 4 replies
- 898 views
When a member follows a forum then they can choose to receive notifications, emails (day weekly) etc. When choosing the notification setting then the member's receive a notification bell when there is a new comment or topic but don't receive a new email each time there is a new topic/comment in that forum. Is this expected behaviour? I thought we would receive an email each time a comment or topic was added to the forum being followed. Is there something else I need to set up to make the emails work? Thanks
Last reply by DawPi, -
- 3 replies
- 525 views
Is there a way to disable the support section of Commerce? It's much heavier & more complicated than what we need, & we'd rather disable it or at least cut off access to it.
Last reply by Jason Brown_41238, -
- 1 follower
- 4 replies
- 984 views
Some users on our forum will copy and paste content from other sites. When they paste the content, the paste includes appears to include some of the HTML content from the original site. Specifically, I am seeing <pre coding including html colors and fonts. This code being included is breaking the default fonts on posts. I already checked and I do have the html setting off for the member groups. Is there something else I can do to prevent the html formatting code to come with the users posts? Thanks
Last reply by thetrials, -
- 1 reply
- 293 views
For one of my forums, I have locked it to all but admins. we want to use this forum to post daily alerts - and to send emails about this alert to all members. I know that members can manually subscribe to the notification but we would like to: 1. bulk apply the email notification setting for this forum for all current members within a group. 2. automatically set this up/enable when a new member is added to the community. Are these possible either out of the box or with a plug-in from marketplace ? thanks
Last reply by CoffeeCake, -
- 1 follower
- 5 replies
- 538 views
Hello, Although I've set that moderators can mark posts as solved they don't see this button. I enabled it for almost every forum. Only topic starters can see this button. Do I have to activate this anywhere else? Thanks in advance for any help.
Last reply by abobader, -
- 1 follower
- 4 replies
- 1.1k views
Hello, I found this guide: However it seems to work only with members of the primary group. But what about secondary group? How could I achieve that? Regards
Last reply by CoffeeCake, -
- 1 reply
- 386 views
The custom field address type embeds different attributes (or data element) parts into one field. Is there a way to access the different parts directly? Like the zip/postal code? <!-- how to filter out just the zip code? --> {$record->customFieldDisplayByKey('address','raw')|raw}
Last reply by bfarber, -
- 2 replies
- 676 views
Hello Im looking to add meta description for profiles pages but im having problem how to add variables such as username. Example for meta description : <username> - website name : top keyword for best experience Any suggestion please ?
Last reply by mark2012, -
- 3 replies
- 579 views
I'm having a similar issue where someone is trying to create an account and keeps getting error code ex0. They've made 2 trouble tickets already but I can't figure out what the problem is. Anyone know what error code ex0 means?
Last reply by bfarber, -
- 1 follower
- 2 replies
- 489 views
Hey people. So I did a complete mess up with my forums... I accidentally misplaced or 'deleted/overwrote' my board guidelines page (Pages) and had to upload a full backup to a separate directory (subdomain) but I'm unsure what the non-fURL link is to the board guidelines. Does anyone know? EDIT: I'm a genius! Fixed it. Thank goodness for dedicated server system and account backups!
Last reply by Kyle F, -
- 1 reply
- 322 views
Hello, I made a change in the domain so that many files I sent are identified in the wrong place, when I used to add a photo by a direct link in HTTPS how can I fix this? SQL: downloads_files_records sslink https:/xyz.toto.xxx changed by https:/xyz.titi.xxx
Last reply by bfarber,