Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 31.3k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
![Jim M](http://content.invisioncic.com/a319035/monthly_2019_11/jim-ips-photo.thumb.png.8ac14e758ee774b2949fb2a87dbcdcd3.png)
- Error when changing club owner
- Last reply by Jim M,
22,689 topics in this forum
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- 1 reply
- 273 views
I am in the process of upgrading from 4.4.10 to 4.5.x and on my test site around 80% of my forum was archived before the upgrade. When I review the old threads after the upgrade, none of the archived ones are displaying the archived message. I assume that they are still archived, and that there is an issue with the message, but I am not sure. Anyone else have this issue after upgrading?
Last reply by sadams101, -
- 0 replies
- 365 views
I am using the Grid: Display forums as cards in a grid in my forums. Now on the boards If I dont want to use a picture it shows a Black square. Is there anyway to get rid of that black square?
Last reply by Kellen Deming, -
- 5 replies
- 622 views
Hello, I noticed a strange bug when displaying a sidebar on a mobile device. I see this bug on several different sites using version 4.5.x, including your site. Somewhere you use a media query limit with a maximum size of 534 px, which makes a "show" when you browse the sidebar and rotate your phone horizontally ... I took a screenshot and you can see for yourself - up to 534 px everything is OK, but then the screen splits in two - and the sidebar is twice as small and most often only on the right. Up to 534 px After 535 px and more Please correct this - quite an unpleasant experience ...
Last reply by Nathan Explosion, -
- 1 reply
- 287 views
Hi all: Can you help me troubleshoot this error code? I had an error with my site so I re-installed a backup from about two weeks ago before any errors occurred. http://www.hoosiersportsnation.com/ An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. No such file or directory You can try again by clicking the button below, or try again later. Try again
Last reply by CoffeeCake, -
- 2 followers
- 8 replies
- 615 views
Hey there, I'm using Pages as a blog with 1 column design. When something is working slow (internet, server, client browser...), during the load of the web, the full article text is shown. Finally, when the webpage finishes loading, some javascript is run and the content of each article is truncated to N lines. What fires this truncation is this attributes in the section HTML tag: data-ipsTruncate data-ipsTruncate-size='7 lines' First question: Why is this being cut in the client and not in the backend? That makes the HTML heavier, CLS issues and so on. Is there any workaround? Then, I see this function which cleans the HTML {$record->tr…
Last reply by Ibai, -
- 1 follower
- 1 reply
- 428 views
Hey! Previousloy with IPS <4.5, when a user was adding images to a post, they weren't enabling lightbox feature unless the image was bigger than the post box dimensions. Now in 4.5, the lightbox is always binding to any image even if the image is just a button such as this, let my try here: As you can see, the Invision logo is smaller than the post size, so I think it does not make sense to enable the lightbox system. This is a simple example, my users build posts with lots of images in a icon basis way, so it's very unconfortable to load the lightbox feature to them. Is there a way to lock this feature with small images?
Last reply by Ibai, -
- 5 replies
- 372 views
Hello Is there anyway to turn off the profile cover photo. I see where you can stop members from uploading a photo but what do I do if I dont want the cover photo to be used sitewide Thank you for any help
Last reply by Morrigan, -
- 2 followers
- 17 replies
- 783 views
What can be done about saving posts being slow? There are a large number of people following some threads, and I'm thinking that may be related. What can be done to speed it up? I have IPB set to use cron, if that matters. Thanks! James
Last reply by CoffeeCake, -
- 1 follower
- 1 reply
- 475 views
I am getting non stop complaints for emails. Can we just not wait for 4.6 release and put the fix as a hot fix? Seriously, on the verge of getting my account suspended because user's can unsubscribe to their digest emails. Is it possible to apply the fix on my website? Haven't asked something like this in 10 years but i understand user's frustration. They just don't want email and so be it. Because of this bug they get spammed auto.
Last reply by Joey_M, -
- 1 follower
- 8 replies
- 568 views
Hello, As administrator, I create a blog entry and save it as a draft, it is not published to public. The members cannot see this blog entry, it's OK. But the moderators can see it, why? Can I disable this? I have searched in permissions in CP Admin but I didn't find anything. Can you help? Thanks.
Last reply by bfarber, -
- 1 follower
- 6 replies
- 473 views
Hi guys, I can't find this option in the AdminCP, where can I find the option to make profiles accessible only to registered users?
Last reply by bfarber, -
- 1 follower
- 2 replies
- 687 views
Hello, 🙂 I would like to add new reactions to the existing ones. But where I can find icons ? Thank you. 🙂
Last reply by SecondSight, -
- 1 follower
- 7 replies
- 457 views
I allow people to post before registering, but my database has 209 rows of posts with author_id=0. Most of the newer ones are spam, some of the older ones are clearly posts that guests made but then didn't register, and a few in the middle are posts made by someone who requested his account be deleted. Is there a safe way to expunge the crap from the forums_posts database, but keep the posts attributed to the deleted member (and maybe any made in the last 15 days in case the person wants to return to register)? Can the "old" or "bad" posts simply be deleted in the database, or will that muck up a table somewhere else? Some of these posts date back to 2014. …
Last reply by iacas, -
- 2 replies
- 444 views
Is there a way for Mods and Admins to create folders in their inboxes to sort PMs? Thanks!
Last reply by usmf, -
- 1 follower
- 1 reply
- 461 views
Hey guys, is there any audio file player available for the Invision Power Board where you just put in the URL of a .mp3 or .wav file ? Thanks for your help in forward.
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 604 views
Just created a database added records but the Title field doesn't show any data in this view, I can't figure out why.
Last reply by bfarber, -
- 1 follower
- 10 replies
- 848 views
I just did the migration to IPS community 4.5 and I have problem. On mobile the notification icons are no present anymore. It's really annoying. Is there any solution about this ? Thanks.
Last reply by Adriano Faria, -
- 1 follower
- 3 replies
- 387 views
Hi everyone! I have just decided to use tags in certain forum sections. And two questions came up: 1. I was wondering whether I could change the spelling and have a tag start with a capital letter instead of a small one, i. e. "History" instead of "history". (See screenshot) 2. Is it possible to hide tags from the title and only see them in the post itself? (See screenshot) Any suggestions more than welcome!
Last reply by Utz Klöppelt, -
- 1 follower
- 7 replies
- 582 views
Can somebody help me to center up my header logo and to show it the correct size? I forgot how to do this. CLICK HERE to see what it's looking like.
Last reply by Subseven, -
- 2 followers
- 4 replies
- 1.3k views
I go onto Google, type my website name in and the search result shows my meta description has been taken over by spammers (I'd recommend everyone to check for the same thing) Any idea how I can get it back to the description of my site and not an advert for pills?
Last reply by Sheffielder, -
- 0 replies
- 273 views
On my site I don't have comments enabled in a lot of places on my databases but I just noticed on one of the ones that reviews are the only thing enabled it still allows me to post a comment update when using the edit bit at the bottom:
Last reply by Morrigan, -
- 3 followers
- 3 replies
- 514 views
I want to set a homepage for GUES, (I HAVE THE PAGE CREATED) But profile page as homepage for members. SO, I set profile in ACP application as default (star), then I VISIT MY WEBSITE, IT SHOW ERROR MESSAGE PAGE. What I want to do is, when members visit to site, they through the profile structure visualice their topics, clubs and others apps... Because the public page (guest homepage) isn't always the content what each member want to visit, so should be able to let members access to the site as members, each one define their preferences contents to see and apps (or menu) to be accessed.
Last reply by Nathan Explosion, -
- 0 replies
- 367 views
I've successfully managed to migrate an existing Invision Community to a containerised set up on AWS Fargate. I've upgraded to 4.5.4.2 and everything is working as expected except I cannot get it to detect that php-redis is installed. My httpd and php-fpm run in separate containers with httpd handing over to php-fpm via TCP 9000. Could this be the reason it cannot detect php-redis? Is there a way to force the software into making the redis options available? My apologies - php-redis wasn't installed. Don't I feel the fool?
Last reply by TheOtherRob, -
- 4 followers
- 9 replies
- 1.5k views
Hello, A moment ago I had rebuild the search index, because the correct search results for the topics did not appear. Only results of some contents appeared. After Rebuild Search Index everything seems to work fine again. I'm using elasticsearch and it worked correctly. What can be happening to have to rebuild the index again? Thanks.
Last reply by balazsp, -
- 1 follower
- 1 reply
- 1.1k views
Good morning. Does anyone know of a way to delete all tags, everywhere, gone? I'd like to start fresh. Thanks!
Last reply by Adriano Faria,