Jump to content

Community

How to cancel the community upgrade?


Maxthon Community Manager
 Share

Recommended Posts

43 minutes ago, Nathan Explosion said:

Restore the backup of your site's files and database, which you hopefully performed before doing the upgrade.

If you are IPS hosted, log a ticket with support to find out if it is possible to rollback (doubt it)

Thank you for your help. We clicked the upgrade button before we backed up the database, so we cannot back to the previous version...

And we got the following error message:

mysql> ALTER TABLE `ips_core_members` DROP COLUMN `badge_count`;
ERROR 1091 (42000): Can't DROP 'badge_count'; check that column/key exists

Currently, our admin CP cannot be accessed, it is 504 now😥

Link to comment
Share on other sites

2 hours ago, Maxthon Community Manager said:

Thank you for your help. We clicked the upgrade button before we backed up the database, so we cannot back to the previous version...

And we got the following error message:

mysql> ALTER TABLE `ips_core_members` DROP COLUMN `badge_count`;
ERROR 1091 (42000): Can't DROP 'badge_count'; check that column/key exists

Currently, our admin CP cannot be accessed, it is 504 now😥

HI,

please submit a ticket and we'll take care of this.

Link to comment
Share on other sites

9 hours ago, Maxthon Community Manager said:

We have restored the backup file

Do you mean "files" or do you mean "database"?

If you mean database, then you've already indicated that

22 hours ago, Daniel F said:

We clicked the upgrade button before we backed up the database, so we cannot back to the previous version

So the database is already in the process of the upgrade being performed.

The only way you can revert back is by:

1) Restoring the files to a state prior to the beginning of the download of the new package
2) Restoring the database to a state prior to the beginning of the upgrade

If you are not in a position to do that then you either:

1) Work with support to figure it out or

2) continue upgrading and accept the effects.

Link to comment
Share on other sites

 Share

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. See more about cookies and our Privacy Policy