Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 2 followers
- 1 reply
- 938 views
I moved some pages in to a folder for just ACP cleaner management but it seems doing this changes the url to the destination page?
Last reply by opentype, -
- 4 replies
- 790 views
Where do I go to change the time setting for how long a member has to edit their post?
Last reply by Steve Jabba, -
- 6 replies
- 423 views
In a Pages DB display template, I can get custom field data with {$record->customFieldDisplayByKey('programs')|raw} And In the Display are of the field, I can set the {$label} and the {$value} as well as use the {$formValue} But what I really need to do is access the custom field's Name (label) and Description from within the Record Display template. Is that possible?Something like: {{foreach $record->customFieldsForDisplay('display_top') as $fieldId => $fieldValue}} custom field key: {$fieldId} // this doesn't exist, does it? {$record->customFieldDisplayByKey($fieldId,'LABEL')|raw} {$record->customFieldD…
Last reply by Iskander001, -
- 1 follower
- 6 replies
- 446 views
Hello, We have an online subscription based membership hosted with a 3rd party service. We want to test another service to see if we can migrate to this new one. The context is simple. We have monthly paid subscribers. When they subscribe to our service an account should get created on our Invision forum and when they cancel their subscription their account should be removed. There's no way to integrate Invision with our services. Invision's Zapier integration is missing remove actions (pretty important actions) and the 3rd party services don't have an API either. I opened a feature request about Invision's Zaps half a year ago and no sign of anything happe…
Last reply by Chris Sajnog, -
- 2 followers
- 3 replies
- 471 views
Hello! Is there a way to prevent a testinstall community from causing mayhem while in a test server or localhost? I know disabling emails is the first thing to do. But what about anything else? How can I prevent other parts of the community from doing things it's not supposed to in a test install? Without having to disable all tasks. Is there a list of things that need stopping and how to?
Last reply by Randy Calvert, -
- 1 reply
- 549 views
This feel very odd... person with 1000+ post shown as newbie.... I got a personal message where to start to get this corrected Is any one else felt the same ?
Last reply by Nathan Explosion, -
- 0 replies
- 294 views
Is it possible to do reoccurring rules for Achievements. For example I would like to award points in blocks of content instead of 1 point for every content item. Example is can I award 1 point for every 10 images uploaded to the gallery?
Last reply by HDiddy, -
- 2 followers
- 15 replies
- 1.6k views
Hello, I want to make blocks appear only on the homepage, not within articles Just as it happens in forums, it doesn't appear inside topics unless you put
Last reply by Hisashi, -
- 4 followers
- 2 replies
- 973 views
Hello, I'm trying to get multiple image upload field to work and I'm just getting frustrating results, could anyone help me? When I put an image it works, more than one it breaks. -------- Current settings: I added in Pages > templates > record {$record->customFieldDisplayByKey('upload_img', 'display')|raw} Result: So I changed code in record to <img class="ipsImage" src="url/uploads/{$record->customFieldDisplayByKey('upload_img', 'display')|raw}"> Result: When will I put more than one image Result: Does anyone know how to fix this? To be able to disp…
Last reply by Hisashi, -
- 1 follower
- 1 reply
- 613 views
Love the new functionality but wondering if the badges are available in a PSD toolkit so that we can customise without having to start from scratch? Thanks, Liam
Last reply by opentype, -
delete
Last reply by Luciann, -
- 5 replies
- 616 views
Hi Gang. One of my members posted about his issue, since I don't have any Apple devices to test with, I'm asking for your help please!
Last reply by Dean_, -
- 1 reply
- 353 views
Hi.. i have a question. Where can i translate the region ? In Germany we don't use North Rhine-Westphalia. We call it Nordrhein-Westfalen. I can't translate it. How can i change the (google??) output language to german ? City and country are correct
Last reply by SeNioR-, -
- 1 follower
- 1 reply
- 467 views
I added some new buttons o CKEditor which now show up with some light theme completely different from the rest of the cite's dark them. Anyway to modify this?
Last reply by SeNioR-, -
- 1 follower
- 1 reply
- 1.2k views
[[Template core/front/global/mobileNavigation is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Does anyone else have this problem? Can you help me? I already tried to restore to the default version but this error didn't go away.
Last reply by SeNioR-, -
- 2 followers
- 6 replies
- 1.1k views
Seems like the last stable release is 4.6 but it doesn’t show for me in the acp, is there any way to update? I’m still on 4.5.x and it says it’s already up to date.
Last reply by Afrodude, -
- 1 follower
- 1 reply
- 938 views
Is there anyway to restore or get the original badge icons? Somehow all my badges was duplicated and when deleting the duplicates all icons got deleted with them. I've managed to restore 12 so far but four are missing still. // Sirmadsen
Last reply by Sirmadsen, -
- 4 replies
- 822 views
I moved a lot of forums a few hours ago, but they do not move and are stuck on the "moving/deleting" status for 3 hours now. It does not change front end either. It worked last week. What is typically wrong when this happens?
Last reply by xdmin, -
- 1 follower
- 3 replies
- 840 views
Hi @Ehren below Add Message header elements position can be fixed using css solution?
Last reply by Ehren, -
- 1 follower
- 4 replies
- 1.4k views
Hello, I am trying to setup on my IPS site to sell serials, or key codes. They're all different and I want it to be sent to the customer or shown in the client area after purchased. How would I go about doing this? I want it to be setup under the same product so i dont have to create a different product for each serial.
Last reply by DawPi, -
- 2 followers
- 3 replies
- 2.1k views
Hello dears, I have a warning on my admincp this warning show-me a information refers to my database mode. What's this ? Compact mode ? Error: Your server does not meet our recommendations. This may prevent you from upgrading to future versions of Invision Community. You have one or more InnoDB tables that are using the `Compact` row format. This may limit the amount of data that can be stored within the table. We recommend changing it to 'Dynamic'. If you are not sure how to do this, you should contact your hosting provider or system administrator for assistance. You should contact your hosting provider or system administrator and ask th…
Last reply by Nuclear General, -
- 1 follower
- 1 reply
- 431 views
Hi all, I remember there already posted how to use css to hide the mobile breadcrumb, but I can't find it with search. Thanks if you can share it.
Last reply by SeNioR-, -
- 1 reply
- 312 views
Hi everyone. A couple of our members reached to us regarding some problems with notifications The first member isn't receiving a "bell" notification for their private messages anymore, just the one on the mailbox. Do you know how to change this? I checked in one of our "test" accounts and despite the settings being the same, the test account receives the bell notification for PMs. The second member is receiving notifications for status updates from people she follows despite her "Followed Content" check being unchecked. Any help? Our IPB version is 4.5.4.2 🙂
Last reply by PokemonMillennium, -
- 3 followers
- 2 replies
- 635 views
After upgrade to IPS 4.6 my customers are not able to purchase/renew/etc any item. OutOfRangeException: (0) #0 /var/www/censored/applications/nexus/modules/front/checkout/checkout.php(1176): IPS\Patterns\_ActiveRecord::load() #1 /var/www/censored/system/Helpers/Wizard/Wizard.php(181): IPS\nexus\modules\front\checkout\_checkout->_pay() #2 /var/www/censored/applications/nexus/modules/front/checkout/checkout.php(170): IPS\Helpers\_Wizard->__toString() #3 /var/www/censored/system/Dispatcher/Controller.php(101): IPS\nexus\modules\front\checkout\_checkout->manage() #4 /var/www/censored/applications/nexus/modules/front/checkout/checkout.php(57): IPS\Dispatcher\_Cont…
Last reply by RangeMachine, -
- 3 followers
- 4 replies
- 448 views
I set my home page to use the Page Builder for content. I just put an embed code in a text widget and it broke the page - some content won't load, sidebar is gone but most importantly the page builder button is missing so I cannot see the box to determine if the code is partially missing or to delete the content outright. If I go to the control panel I am only given the option of going to the page to edit. Is there a workaround for this? I don't mind diving into the database but I don't know where to look. I suppose if all fails I could delete the page and create anew one if all else fails. The rest of the site is not affected.
Last reply by Ford Doctor,