Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 0 replies
- 322 views
I have this set in Seo > meta for my home page it’s works for a long time up to 4.6 but now usually gets ignored, any idea why?
Last reply by marklcfc, -
- 3 replies
- 534 views
Before version 4.6 in the message, the user could switch between pictures using the arrows. While the picture is being loaded for the first time - the arrows are present. After loading - they are hidden. Is this a bug or a feature? Or is there an option somewhere to enable it? I've uploaded some pictures as an example. The last screenshot with the moment of loading when there are still arrows.
Last reply by Nathan Explosion, -
- 3 followers
- 5 replies
- 926 views
Hello, Is there a way to upload a file onto my Invision site so that I can create a custom block that uses it? I want to have an Articulate 360 Storyline on our site. I think the link below says that I could use an iFrame (in a custom block) to do this, but I need to host the Articulate files on Invision. https://articulate.com/support/article/Storyline-360-How-to-Embed-Published-Content-in-a-Web-Page Is it possible to upload files to Invision so that my iFrame could access them? Thanks, Nigel
Last reply by beats23, -
- 6 replies
- 747 views
As titled, after updating to v4.5.4.2, Downloads served by IPS are no longer completing successfully. The downloads end prematurely and result in a corrupted archive. I updated from v4.2.x and Downloads were functioning normally prior. We delayed updates for unrelated reasons. IPS Support isn't being helpful or even bothering looking at the situation closely (why tell me anything about Securi when it is obvious my site is using Cloudflare? ... I digress), so I am hoping someone in the community has had this problem and can actually read what I am saying to advise further beyond generic responses. The test file in question is ~200mb and has over 5,000 downloads o…
Last reply by CoffeeCake, -
- 1 follower
- 0 replies
- 457 views
Just curious if under General Configuration >> Social Profiles if I can add/modify these? I have no idea what a Xing is, but I would like for Telegram, Discord or OnlyFans to be selectable. How hard is it to modify these, or should I just go add what I need into the template itself?
Last reply by Phillyman, -
- 1 follower
- 3 replies
- 671 views
Ever since I updated my forum to 4.6.2, topics on the forum index page and in forums themselves are being "downloaded" rather than displayed when you click on them. It's not consistent, ie: it doesn't happen every time. It is easily reproducible. https://www.ibspatient.org/community Is anyone else seeing this?
Last reply by Jeffrey Roberts, -
- 2 replies
- 878 views
Hi, I'm importing a bunch of data via the API, to a Cloud-hosted Invision site. I'm getting cloudfront blocks (403) very regularly. Can anyone tell me what the rate limiting settings are so I can avoid them? At the moment I'm waiting 3 seconds between threads, and 1 second between each thread reply. At this rate I'll be doing this until September 😂
Last reply by Ron_, -
- 1 follower
- 3 replies
- 476 views
Have just added new badges for blogs and set up the rules. How long does it take for them to take effect or do I need to literally regenerate all points and badges again?
Last reply by Nathan Explosion, -
- 2 replies
- 482 views
Since we updated our forum software this morning the picture slideshow is not functioning. Does not show the arrows for next/previous image. Any suggestion?
Last reply by Aerosoft, -
- 1 follower
- 0 replies
- 373 views
Hello, I noticed that upload field doesn't have any more specific limit, can anyone abuse, is there a way to limit this? I wanted to limit it as follows... Number of items in multiple uploads File size
Last reply by Hisashi, -
- 2 followers
- 7 replies
- 1.1k views
Hello, I want to make a custom meta description in Pages > Record I tried using code and it didn't work, how do I provide the following data in tag... Article title Field > template key Tried something like this but the codes don't work Any tips?
Last reply by 403 - Forbiddeen, -
- 1 follower
- 2 replies
- 546 views
I setup a few word filters to require approval if a certain word or phrase was added to someone's About me profile field. It doesn't seem to actually work in this location.
Last reply by Ocean West, -
- 1 reply
- 739 views
Can you please help me fix this. Members load into the website and see this.
Last reply by Meddysong, -
- 2 followers
- 28 replies
- 2.5k views
I'd like to add a customisable HTML button using the invision community forum software. I have googled it, but there are no simple instructions on how to do it. Can you tell me please? Thanks.
Last reply by CircaCitadel, -
- 1 reply
- 376 views
I have few custom pages where i need to check which theme is used. Any ideas how to do it? <?php require_once('init.php'); \IPS\Dispatcher\External::i(); $html = ''; \IPS\Output::i()->sendOutput( \IPS\Theme::i()->getTemplate('global', 'core')->globalTemplate('CUSTOM PAGE', $html));
Last reply by Jurgis, -
- 4 replies
- 1.1k views
If I don't upgrade to achievements during the upgrade but decide to at a later date will all the presets be there when I turn it on or will they be blank?
Last reply by marklcfc, -
- 2 replies
- 656 views
Is anyone else having a problem with the "Create Request" button not doing anything when clicked on? Tried on a number of different browsers and OS's... Ted.
Last reply by Teddy Rogers, -
- 2 followers
- 2 replies
- 438 views
This evening I received this banner informing me that a patch is available. This struck me as odd for several reasons: There is no mention of this patch on invisioncommunity.com Invision is out-of-office for July 5th (says the blue banner up top), so who's pushing this patch? Does anyone have the same notice?
Last reply by opentype, -
- 2 followers
- 3 replies
- 712 views
Search is not pulling anything up, but maybe someone is aware of such a feature or more likely a plugin? Just the standard button seen on desktop and mobile to ping the user up to the top. Thanks
Last reply by Darren Lyons, -
- 1 reply
- 325 views
Thats what it says in acp cant seem to turn online. Payment method is custom and set to locked?
Last reply by Kinzer, -
- 1 reply
- 381 views
Just upgraded to 4.6.3. I'm getting an error when editing any blog entry, whether in the main community or a club blog. Note that the changes actually are saved, despite the error message. Thoughts anyone before I open a support ticket? Thx.
Last reply by Giray, -
- 0 replies
- 983 views
SOLVED: Thank you
Last reply by Jock3r, -
- 2 followers
- 3 replies
- 547 views
It looks like the Instagram login handler on the Marketplace is broken. Tried contacting the dev to no avail. Does anyone know of other ways to setup Instagram login integration?
Last reply by sobrenome, -
- 4 replies
- 782 views
Hi everyone, I'd like to know if the Achievement System and Rank system can be disabled completely. Our team would like to upgrade our system but we will need some time to customize and release said systems to our users. Thanks.
Last reply by PokemonMillennium, -
- 2 replies
- 938 views
I am on 4.6.2 and got notice in admin cp that i should use InnoDB instead MYISAM - Can i use this query to convert whole database at once or my convert table by table? SET @DATABASE_NAME = 'name_of_your_db'; SELECT CONCAT('ALTER TABLE `', table_name, '` ENGINE=InnoDB;') AS sql_statements FROM information_schema.tables AS tb WHERE table_schema = @DATABASE_NAME AND `ENGINE` = 'MyISAM' AND `TABLE_TYPE` = 'BASE TABLE' ORDER BY table_name DESC; Maybe you have beter suggestion? Can i leave MyISAM mean stay on it? regards
Last reply by Nathan Explosion,
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