Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,926 topics in this forum
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- 2 replies
- 480 views
Hello - I can save a custom activity stream but then I can't find it anywhere. It isn't showing on the 'My Activity Streams' drop down. Can anyone help?
Last reply by Natalie_Genealogy, -
- 2 followers
- 4 replies
- 903 views
I was configuring a new storage for files, unfortunately I forgot to uncheck "Move files automatically", now my IP.Board is trying to move in a storage almost 75GB of attachments, how can I stop the task?
Last reply by Marc, -
- 2 followers
- 4 replies
- 675 views
great way to get support post on a forum hope someone answers....pictured is error on my site .....along with articles disappeared out of the applications....
Last reply by Marc, -
https error
by Kanz- 1 follower
- 2 replies
- 620 views
I don't know what happened, but I have this error yesterday how can I get work again with SSL and what is the reason to loos the SSL
Last reply by Marc, -
- 3 followers
- 33 replies
- 3.2k views
For some reason or other the Online Users widget is not always showing correctly who is online. For example I just visited my site and although I'm permanently logged in I'm not showing in the Online Users list. See below: I'm logged in: But in the Online User list another member is showing but not me. Now, if I click the (See full list) link I can see my username and when I go back to the home screen I'm showing in the list. There is also another issue that has been around for a long while that's never been addressed. On the rare occasion that the Online User list is working I can see that I'm logged in and there is one guest showing, but…
Last reply by Marc, -
- 1 follower
- 2 replies
- 707 views
Every forum permissions I have are; See Forum * Read Topics * Post New Topics * Reply to Topics * Download Attachments However, one strangely doesn't have 'Read Topics' - it has 'Read Own Topics' instead. I don't recall changing anything when I set the forum up, can anyone suggest why 'read topics' isn't showing. Perhaps I am forgetting a setting or option that is enabled for the forum? I can't find anything though. Please ignore, I've now found the setting. I need to get some glasses. 😕
Last reply by Marc, -
- 1 follower
- 5 replies
- 716 views
Hi All, I'm not trying to become an IPS developer... I just want to accomplish my goal and be done. I'd appreciate some help. Background I have a custom written app which I want my community members to access from IPS without having to login. For this purpose, my custom app reads variables passed via the URL (it uses $_GET). i.e. https://mycommunity.com/applogin.php?User=username&ID=userID Goal Our community has the IPS Pages app. I want to create a simple custom block that has an image in it. When a user clicks the image, some very simple PhP code should execute, produce the necessary URL and send the user to that…
Last reply by Marc, -
- 1 reply
- 633 views
Can someone step me through how to do this (i.e., step one > step two > etc.)? I was looking at a member's page today, and I could not see how to find his content, but I thought I remembered that this was possible from a member's page in the admin CP in the past. Thanks, KL
Last reply by Dean_, -
- 1 follower
- 13 replies
- 1.2k views
Hello After upgrading the forum to PHP Version 7.4.3 something happen to the scrolling smoothing. It's like if you are trying to scroll down or up, it's very very slow, and unresponsive. It starts to happen immediately after the upgrade and happens only in the Chrome browser and only from the desktop. Everything works great before the upgrade. We tried to reset the server, but it didn't help. Try to do clear cookies and cache in my station, still no luck. Any idea?
Last reply by Marc, -
- 2 followers
- 12 replies
- 1.7k views
Hi all, Earlier today I updated my local dev PC to IPS 4.6.6. I then exported a custom theme to test it on a live site updated to 4.6.6 from the same previous version. ( IncIdentally, I found it had included some html templates from a completely different theme again. ) I noticed each time I manually upload this theme into my live 4.6.6 site and look at the theme html templates, it claims I've modified templates which I've definitely not touched. If I click to see the comparison with the default version of the template, it is empty, which can't be right, so I haven't reverted them in case they break. According to the theme changes facility here, these…
Last reply by Marc, -
- 5 replies
- 651 views
Hi, our forum is currently hanging in the upgrade process showing the error "/system/Patterns/ActiveRecord.php::142" in "Step 7: Upgrade". We still have access to the AdminCP. There we get the following errors: System > Support UnderflowException: lang_not_exists__health_system_log_title (0) #0 /applications/core/modules/admin/support/support.php(1344): IPS\_Lang->get('health_system_l...') #1 /applications/core/modules/admin/support/support.php(67): IPS\core\modules\admin\support\_support->getLogChart() #2 /system/Dispatcher/Controller.php(101): IPS\core\modules\admin\support\_support->manage() #3 /applications/core/modules/admin/support…
Last reply by Marc, -
- 1 follower
- 3 replies
- 604 views
How does Commerce handle situations where a client purchases say 10 items of the same product at once? I see that I can add the dimensions and weight PER item and Commerce will calculate shipping via EasyPost based on this but it will estimate the same amount of shipping for 1 item vs an order of say 10 items. This obviously would be wrong. Is there a setting for this? I checked but nothing really stood out. If combined shipping is not allowed, this would be a deal breaker for me. =(
Last reply by Marc, -
- 1 follower
- 4 replies
- 762 views
Hi, I've long wanted to capture posts or cross posts to MS teams, Slack and other places. Integromat looks like a solution but I can't for the life of me figure out how to add a connection. Is there any documentation for this ? I searched but couldn't find it. Thanks for the help.
Last reply by Daniel F, -
- 1 follower
- 3 replies
- 438 views
I came across this issue when I try to upgrade to 4.6.7 if you are sure the files have been uploaded correctly, make sure the permissions are set correctly on them. .../applications/core/extensions/core/Notifications/Content.php
Last reply by Marc, -
- 1 follower
- 5 replies
- 511 views
My forum is: http://www.billikens.com/forum When I click the messages icon then compose new message, I can enter a username and title of the message, but a body text box to write the message does not appear. Screen shot below: I admit I am unsure of how to diagnose this problem. Any guidance appreciated. Steve
Last reply by Marc, -
- 1 follower
- 2 replies
- 772 views
Hello there, My community works fine but at random times, probably every 10 to 20 minutes, I get the following errors: [[Template core/front/global/footer is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] And I end up locked out because I can't even access the admin area... It goes back to normal after 5mins, but I wonder what can be causing it? Caching is disabled. (not only "footer template" fails... Suddenly all templates seem to fail)
Last reply by Marc, -
- 2 replies
- 304 views
I also have safari issue, recently IPS pages shows as "this browser page is using too much memory" in Safari
Last reply by Marc, -
- 2 followers
- 2 replies
- 560 views
Hello When users post from the safari browser, the syntax ends and jumps to the following line in the middle of the page. Every other browser syntax presented ok.It happens in all the themes, including the default one. Does IPB doesn't compatible with the Safari browser? Google Chrome (ok) Safari (not ok)
Last reply by Marc, -
- 1 follower
- 2 replies
- 1.2k views
After update to 4.6.7 can't post replies The field for replies it too small:
Last reply by AlfaSpaceNET, -
- 1 follower
- 2 replies
- 1.1k views
Hello, please help! I use this application to be able to members log in to my forum with their Facebook account! Please help me solve this problem! Your app is in violation of our Platform Policies Fixul - un stil de viata sanatos (***************) appears to be creating a negative experience on Facebook in violation of our Platform Policies. If you do not make the changes to get your app into compliance, we will be forced to place a restriction on your app. …
Last reply by Marc, -
- 2 followers
- 2 replies
- 447 views
I just got a renewal invoice for one of my communities. I am forgetting about the recent change announcement in billing. Can please clarify how long this subscription/renewal is good for? Is it just 6 months again or is it 12 months? I noticed the amount is larger than previously and I do remember something about a price increase, but I dont remember if the renewal period is changing or not.
Last reply by Marc, -
- 1 follower
- 9 replies
- 799 views
Calendar Event Reviews not showing in main activity feed? Just noticed this on one site, is it a known issue? anyone else getting it or are reviews working correctly on their site?
Last reply by Daniel F, -
- 2 followers
- 3 replies
- 677 views
Hello, I'd like to know if there is a way to restrict certain admins or admin group from having access to the "Sign in as..." tool. Our community is rather large and we have two admin groups, and we don't want admins from one of these groups to have access to this tool. Please advise. Cheers.
Last reply by Gabriel Torres, -
- 5 replies
- 774 views
Hi Guys I am just working through the Our Picks stuff. When I clcik the Promote button i get the attached showing in Orange. I cannot find the "permissions" to allow these groups to view the item Does anyone know where I can find them? Many thanks
Last reply by Jim M, -
- 2 followers
- 19 replies
- 1.2k views
It fails/stalls on extracting.. I also can not fill out a support ticket in the CP it will not let e put anything into the comments so I can not send My account is paid up today but not getting any response from support here. Thoughts anyone
Last reply by Jim M,
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