tigerhome de Posted October 26, 2021 Share Posted October 26, 2021 Hi, with my admin account under google chrome, i can access my website www.tigerhome.de. all other people became an error 500. I too when i use edge. here is the Message: "We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.You can try again by clicking the button below, or try again later." I have disabled all third parity or community extension, and cleared the cache. Problem not solved Link to comment Share on other sites More sharing options...
Daniel F Posted October 26, 2021 Share Posted October 26, 2021 Are there any errors logged in your System Log? Link to comment Share on other sites More sharing options...
tigerhome de Posted October 26, 2021 Author Share Posted October 26, 2021 many errors like this: Error: Class 'IPS\Theme\Cache\class_core_front_global' not found (0) #0 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/Theme.php(926): eval() #1 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks('class_core_fron...', 'IPS\\Theme\\Cache') #2 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/Theme.php(777): IPS\Theme\Cache\_Template->exists() #3 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Dispatcher/Dispatcher.php(173): IPS\_Theme->getTemplate('global', 'core') #4 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Dispatcher/Standard.php(113): IPS\_Dispatcher->finish() #5 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Dispatcher/Front.php(674): IPS\Dispatcher\_Standard->finish() #6 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Dispatcher/Dispatcher.php(155): IPS\Dispatcher\_Front->finish() #7 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/index.php(13): IPS\_Dispatcher->run() #8 {main} Error: Class 'IPS\Theme\Cache\class_core_front_global' not found in /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/Theme.php(926) : eval()'d code:5 Stack trace: #0 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/Theme.php(926): eval() #1 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks('class_core_fron...', 'IPS\\Theme\\Cache') #2 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/Theme.php(777): IPS\Theme\Cache\_Template->exists() #3 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/uploads/template_2_1bb0e8f6d56f81d6c7163246c7be5ae2_forums.php(343): IPS\_Theme->getTemplate('global', 'core') #4 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_forums_front_forums->forumDisplay(Object(IPS\forums\Forum), '\n<div class='ip...') #5 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/applications/forums/modules/front/forums/forums.php(421): IPS\Theme\_SandboxedTemplate->__call('forumDisplay', Array) #6 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/applications/forums/modules/front/forums/forums.php(38): IPS\forums\modules\front\forums\_forums->_forum(Object(IPS\forums\Forum)) #7 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Dispatcher/Controller.php(101): IPS\forums\modules\front\forums\_forums->manage() #8 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #9 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/index.php(13): IPS\_Dispatcher->run() #10 {main} Link to comment Share on other sites More sharing options...
Marc Posted October 26, 2021 Share Posted October 26, 2021 Please could you update your access details on file? It appears they are not up to date at present Link to comment Share on other sites More sharing options...
tigerhome de Posted October 26, 2021 Author Share Posted October 26, 2021 Could you please explain to me where and how I can do this? And which login details? I haven't changed anything since yesterday. Link to comment Share on other sites More sharing options...
Marc Posted October 26, 2021 Share Posted October 26, 2021 Of course. You would do this from your client area here https://www.invisioncommunity.com/clientarea/ Select "manage this purchase" next to your license, then select "Review/Update Access Information" under the "Stored Access Information" section Link to comment Share on other sites More sharing options...
Solution tigerhome de Posted October 26, 2021 Author Solution Share Posted October 26, 2021 I have changed the Access informations At this time i get the message, that Restarting a server at my provider solved the problem. Link to comment Share on other sites More sharing options...
Marc Posted October 26, 2021 Share Posted October 26, 2021 Your site appears to be back online. I suspect there has been an issue on the server there somewhere. Please could you confirm things are working? Link to comment Share on other sites More sharing options...
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