Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,823 topics in this forum
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- 3 followers
- 19 replies
- 1.4k views
If any of staff groups have access to can post anonymously, and would like to edit a member's reply or topic, it will change the author of the edited post or reply to the staff member who edited the post or comment.
Last reply by Marc, -
- 1 follower
- 3 replies
- 461 views
I get occasional messages, generally during a bulk mail send, that files in the datastore are not writeable. In the last bulk send approximately 500 messages. I also get bounced emails with incorrect email addresses (I am guessing corrupted due to datastore issue. Before installation the I ran the system check which highlights any problem forum permissions, with no problem. The permissions seem to be ok, and looking at file dates, the files are still being written to at other times. Is there are more detailed permissions checker script? On a bulk mail send, when would the datastore be used? During a mail send would the directory and files be accessed b…
Last reply by Marc, -
- 2 followers
- 10 replies
- 564 views
hi, we are posting via REST API into our IPB. the current setting from members/groups/content is the current setting from /forums/forum/Posting settings is what we want is that the user has to write at least 30 APPROVED posts until the content moderation will be removed. but in fact that happens mostly after under 30 posts, in some cases after under 10 posts. for example the following user was suddenly able to post (where in our version "GESAMTE INHALTE" is written, in the english origininal there is written "POSTS"): what could be the reason for that? could it have to do with the "content count"? does it include other things than posts…
Last reply by Marc, -
- 1 follower
- 9 replies
- 669 views
Hello, When I try to activate gogole auth on our forum, I get the following error log when visiting the profile edit page (https://fallout-generation.com/settings/😞 TypeError: Cannot access offset of type string on string (0) #0 /var/www/vhosts/fallout-generation.com/httpdocs/system/Login/Handler/OAuth2/Google.php(299): IPS\Login\Handler\OAuth2\_Google->_userData() #1 /var/www/vhosts/fallout-generation.com/httpdocs/applications/core/modules/front/system/settings.php(158): IPS\Login\Handler\OAuth2\_Google->userProfileName() #2 /var/www/vhosts/fallout-generation.com/httpdocs/applications/core/modules/front/system/settings.php(57): IPS\core\modules\fron…
Last reply by Marc, -
- 2 followers
- 2 replies
- 907 views
I must be blind but for the life of me I can't find where the automatically send a welcome message to new registrations. Maybe I can't find it because there's no option? Thanks
Last reply by Marc, -
- 1 follower
- 7 replies
- 1k views
Hello! See a bug when trying to save and submit file See this and nothing happens Help to resolve please. https://jeep4x4club.ru/files/category/17-jeep-renegade/ File and screenshot attached 1075588674_57_609_RENEGADE_603_99.815_RU_01_09.15_L_LGAP_603_99.815_01_09.15.pdf
Last reply by Marc, -
- 1 follower
- 3 replies
- 581 views
I've attempted to rebuild my URL posts to not require a link to open in a new page. When the rebuild begins, it takes place in the background. Not wanting to wait for a long rebuild process, I click the link to rebuild manually. It proceeds for 5-10 seconds and then I get and error message saying I do not have permission for the task. I hope the process will still finish in the background but has anyone else had this issue? I'm on 4.6.8. The last image has some System Log entries which could give some feedback.
Last reply by Marc, -
- 1 follower
- 5 replies
- 634 views
We are 2 different administators with exactly the same permissions. Suddenly the one account cannot see anything else than the global template at original and at custom themes. Tested with 3 different browsers in 2 pc version 4.5.4.2 any opinions ? Thanks
Last reply by Jim M, -
- 2 followers
- 2 replies
- 610 views
Hey there! I'm looking for information regarding the frequency of the cronjob/task. For context, we're moving our site from AWS Elastic Beanstalk where I was able to force the cronjob to only run on 1 server in the auto-scaling group. However, we're moving to a Docker Swarm infrastructure where this isn't quite as easy. So the question is, if I have, let's say, 6 instances of IPS running in the swarm, is it bad if they are all hitting the cron every minute? Should the cron only be called once a minute, or is once a minute the maximum recommended time? In this setup, we would be hitting the cronjob 6 times/minute (or really however many instances/replicas of the…
Last reply by imJexs, -
- 1 follower
- 14 replies
- 917 views
With the latest update of the IPB there comes an audio player. I want my mp3 files to be available in my community for download only for premium members. I prefered to previous solution for that. Can the audio player be deactivated ? Thanks for the help in forward.
Last reply by hpcrazy, -
- 7 followers
- 15 replies
- 3.4k views
If copy JS block with "aggregateRating" from page and put to google https://search.google.com/structured-data/testing-tool/ you can see errors like DiscussionForumPosting - Invalid object type for field "itemReviewed" Missing Nаme for Author and other errors.
Last reply by sobrenome, -
- 1 follower
- 6 replies
- 545 views
Specified key was too long; max key length is 1000 bytes /home/www/atherys.com/public_html/system/Db/Db.php::2181 ALTER TABLE `core_attachments_map` ADD KEY `map_lookup` (`location_key`(250),`id1`,`id2`) I wanted to know how we can fix this in order to update to the lastest version
Last reply by Marc, -
- 1 follower
- 6 replies
- 933 views
Hi How can i hide "categories block" from store page ? Actually, I wanna show only products at store page. I don't wanna show any block in this page. is this possible ?
Last reply by HakanYagiz, -
- 1 follower
- 5 replies
- 528 views
Hi, I'm using the blog section for our community. Since (a week or so) the blog entry categories has been changed. It seems Invision is using the chosen tags for blog entries. Because it I can only choose most of my used tags which I used in my blog. Example: In the beginning this did not occure. Are you familiar with this? Is this a bug?
Last reply by Marc, -
- 2 followers
- 7 replies
- 671 views
This has happened twice now, two weeks apart first time was saving an article and then the second time was saving a forum post both times the save failed and the site was unusable directly afterwards on looking both times the 'storage settings' all had resorted to the first directory and my invision license number had also been wiped as my theme files was in a different directory than the first directory this crashed my site to recover I had to re-enter all my 'Storage Settings' to their past settings and then delete the 'datastore' directory contents this got then got site back to an useable state have read 2 or 3 members on here having…
Last reply by Marc, -
- 2 followers
- 3 replies
- 383 views
So I am cleaning out a Club so I can delete it. I just moved an album (which I created in this Club) to a private Gallery category. However, the album and its entries still appear in the Activity feed (in the Overview tab), and when I click on it there I'm taken to the album in its new location. I'd assume this should disappear from the Activity feed altogether?
Last reply by Marc, -
- 2 followers
- 10 replies
- 779 views
Hello everyone, I need help with post anonymous, when I create a new topic with this function. Does dont possible edit my post for not anonymous because when editing nothing occurs the topic continue anonymous. Any solution for this ?
Last reply by Marc, -
- 3 replies
- 370 views
/admin/?app=core&module=promotion&controller=analytics Where is this section now? Where to insert the Google Analytics code?
Last reply by Randy Calvert, -
- 2 followers
- 10 replies
- 912 views
Several years ago, a portion of our thriving community was separated into a separate IPS community on its own. It's an experiment that may not be working, so staff is starting to discuss options. Is it possible to import all posts and members from the one community into the first community? Both are running the current IPS version, etc. Totally updated. I've been reading through posts here and doing a Google search, but no results are showing for import options since before 2020. Thanks.
Last reply by Miss_B, -
- 2 replies
- 545 views
I was browsing guest users reading my articles. I came across a guest who has 1 registration ... Following the link I see an account with a real ID for this user, no name and no email address ... There is no such user in the ACP members list. Through PHP myadmin table core_members finds this user, last registration - but no name, no email address, only IP address and is in the validation group ... I tested my registration form - without a name and email address I can't register ... Is this an bug in version 4.6.8? I can easily remove this user from the database - but it seems to me that this behavior of the registration form, surrounded by someone, is quite un…
Last reply by Adlago, -
- 1 reply
- 303 views
Hi, Does anybody else has issues? I just tried to send a PM and it got stuck on "Saving" forever. Tried twice and no luck. My message included a link to a topic from this forum. When I removed the link my message was instantly published but it contains also the previous failed message. Trying to edit the message results again in "Saving" being stuck. Also now while typing this message I noticed the same issue with a link and I also can't open the Code window (spinning circle and that's it). EDIT: It must be some temporary quirk. Now all good. Just delete this topic.
Last reply by Jim M, -
- 1 reply
- 620 views
My hoster use Litespeed Cache, how can it be used with ipb? Thanks
Last reply by Jim M, -
- 1 follower
- 3 replies
- 589 views
Hello, If I translate a specific application, how can I download only this translation? Without having to download all the translations from the community through the following button
Last reply by Hisashi, -
- 3 replies
- 332 views
I installed the coinbase commerce plugin just now and now no one is able to login anymore, I cannot even go into my adminCP....... Please help!!!! 😞 I don't know what to do The website works but you're unable to log in and you get http 500 errors every now and then I do get email notification of login on new device but I do not get past this mysql server has gone away error I have not changed any login details of mysql.
Last reply by Jim M, -
- 1 follower
- 12 replies
- 766 views
We updated to 4.6.8 yesterday and we noticed that when Firefox is used, the user cannot upload attachments. The user gets an Error code: -200. When the same user user changes to using Chrome on the same device, they can upload without issue. Any advice to correct this would be greatly appreciated.
Last reply by Jim M,