Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,926 topics in this forum
-
- 2 followers
- 5 replies
- 496 views
Hi, I have seen in the invision community, there is a category toggle on the right side of the block header. Where can I configure this feature? And, is it possible to colorize the category header for better visual separation? Regards Björn
Last reply by Marc, -
- 1 follower
- 10 replies
- 871 views
Hi All We are having an issue enabling the API, The .htaccess has been uploaded to /forum/api as mentioned and file permissions have been set but we just keep getting the following screen. Contents of the htaccess is also below <IfModule mod_setenvif.c> SetEnvIf Authorization .+ HTTP_AUTHORIZATION=$0 </IfModule> <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteBase /forum/api/ RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule .* index.php [E=HTTP_AUTHORIZATION:%{HTTP:Authorization},L] </IfModule>
Last reply by Cyberg Studio AS, -
- 1 follower
- 2 replies
- 681 views
Dear, Im currently stuggling with my forum. Long story but a read-only mode looks like a good idea. Is there a plugin / application or option to change the security rights to read only? Or do i need to change every group on all the forums one by one? Thank you. Or everyone back to a guest mode
Last reply by Duken, -
- 2 replies
- 432 views
A video attachment is automatically inserted into a post this way: <video class="ipsEmbeddedVideo" controls="" data-controller="core.global.core.embeddedvideo" data-fileid="42566"> <source src="https://domain/uploads/monthly_2022_09/filename.mov.586766f886744b354395822ed8ddf4d8.mov" type="video/quicktime"> <a class="ipsAttachLink" href="//domain/applications/core/interface/file/attachment.php?id=42566&key=671c655c246018173227d863060e2069">filename.mov</a> </video> It works well when the video format is supported on a client - then it shows the embedded video. However, in case of a mov video file it's not supported on many Windo…
Last reply by Alexander Yuganov, -
- 1 reply
- 464 views
I'm getting this error when I try link from my community - any ideas?
Last reply by Jim M, -
- 2 followers
- 2 replies
- 555 views
I am working on an application for my website. When I grab notifications using OAuth2, grabbing "/core/members/{id}/notifications" There is 2 big issues. MOST of the return data tells me that it is a "Guest" that linked a comment, or a "Guest" did something. But I go online, and it shows it was a member. For starters, I don't allow guests to interact on my site, and there is no anonymous actions either. I can go on my site, and it right now says there is 8 unread notifications. Then the data that comes back shows only 3 that are unread. Only the ones that say "Guest" return as unread, while the ones that DO say the actual user, return as read, but on the sit…
Last reply by Schaken, -
system\Application\Scanner.php (line 447) href: http://localhost/ipsdev/admin/?app=core&module=support&controller=support&do=getBlock&block=hookscanner&csrfKey=XXXXX
Last reply by Stuart Silvester, -
Bit of a niche issue, in that it requires the poster has the ability to post html, but reporting it anyway...not expecting a fix on it. Steps to reproduce: Allow the ability for your account to post HTML (edit group, enable the 'Can post HTML?' setting) Create a new topic Upload an audio file, click it to insert into the editor, and submit Hover mouse over audio player - no tooltip, as expected. Reply to the topic Upload an audio file Enter some text in the editor, and press return/enter Click the audio file to insert it into the editor Submit the reply Hover mouse over aud…
Last reply by Nathan Explosion, -
- 1 follower
- 3 replies
- 749 views
Hi, i am getting this error when trying to upgrade from 4.6 to latest version, it says 'try again' or 'continue' and none work. just stuck and forum is down. Does anyone have a solution? Data truncated for column 'attach_location' at row 1180 /home/ozzied6/public_html/forum/applications/core/setup/upg_106168/queries.json - query #2 ALTER TABLE `ibf_core_attachments` ADD COLUMN `attach_labels` TEXT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NULL COMMENT 'Labels from image scanner' ** I do have a backup of my mysqldb but i dont know where to put it?? thx in advance Bern
Last reply by Marc, -
Hello I now have issue with Locked task queue not running and maintenance task not running. See photos
Last reply by Marc, -
- 1 follower
- 2 replies
- 668 views
Hi, I face PHP8 Compatibility Scanner error about one app "Ideas" and one plugin "SortBy Most Reactions", it already disable after the upgrade, when I tried to uninstall the app "Ideas" simply the site will go off: "This page isn’t working ********.tv is currently unable to handle this request. HTTP ERROR 500" Plugin Mismatching parameter list \IPS\forums\Topic::getItemsWithPermission() N/A /plugins/sortbymostreactions/hooks/topicSource.php:117 /applications/forums/sources/Topic/Topic.php:311 Application Ideas Mismatching parameter list \IPS\ideas\Idea::getItemsWithPermission() N/A /applications/ideas/sources/Idea/Idea.php:456 /system/Content/Item.ph…
Last reply by abobader, -
- 2 followers
- 5 replies
- 806 views
I noticed that after setting up Amazon S3, the system doesn't save a copy of the file locally, meaning if I stop using S3 I lose all the media I uploaded. Is there a way to configure so that after uploading the media in the forum, the system saves the media in the hosting and also in the amazon S3? Because currently it is only being stored on the S3.
Last reply by Marc, -
- 1 follower
- 4 replies
- 722 views
Does anyone know how to upload php files to my website?
Last reply by Marc, -
- 2 followers
- 2 replies
- 476 views
I have some issues with sharing to Twitter as I seem to have an image stuck somehow, but I also noticed that I got weird errors for Twitter and I wonder if anyone has seen that before? #0 /home/jimiwikm/atlasstic.com/system/Content/ShareServices/Twitter.php(60): IPS\_Log::log('1: ', 'twitter') #1 /home/jimiwikm/atlasstic.com/system/Content/Item.php(542): IPS\Content\ShareServices\_Twitter::publish('Supercharge you...', Object(IPS\Http\Url\Friendly)) #2 /home/jimiwikm/atlasstic.com/system/Content/Item.php(500): IPS\Content\_Item->autoShare('IPS\\Content\\Sha...') #3 /home/jimiwikm/atlasstic.com/system/Content/Item.php(143): IPS\Content\_Item::createFromForm(Arra…
Last reply by Jimi Wikman, -
- 2 replies
- 361 views
Hi, We are a self hosted community. we are planning to use elastic search. As we need to add more complex filters in search. As per documentation a new server is required for this purpose. I have a query, do I require a new domain for this? My current domain is eci.gov.in do I require to register a new domain like search.eci.gov.in ? Please suggest.
Last reply by Pushpendra Singh Chauhan, -
- 1 follower
- 4 replies
- 892 views
I dont know what happened as i didn't any upgrades or change anything. my website threw an error on the ACP and after attempting to activate recovery mode im getting this error on the ACP. SELECT cache_value FROM `core_cache` WHERE cache_key='marketplace_categorytree' AND cache_expire>1665348402 IPS\Db\Exception: Table 'ic4.core_cache' doesn't exist (1146) #0 /home/bjxz8l9wu02u/public_html/system/Db/Select.php(388): IPS\_Db->preparedQuery('/*ic4::icadmin2...', Array, true) #1 /home/bjxz8l9wu02u/public_html/system/Db/Select.php(446): IPS\Db\_Select->runQuery() #2 /home/bjxz8l9wu02u/public_html/system/Db/Select.php(370): IPS\Db\_Select->rewind() #…
Last reply by Marc, -
- 6 replies
- 1.1k views
Hi, more a bug report than a support request this. If combined fluid view is switched on in a forum, it currently doesn't display pinned topics at the top, they just appear in the listing the same as any other topic.
Last reply by PPlanet, -
- 2 followers
- 3 replies
- 715 views
Hello, is it possible to use own formatting for Title and Content fields in Pages? A tried set up own formatting ... But this doesn't look like H1 It doesn't matter what label I choose, it's still the same.
Last reply by opentype, -
- 1 reply
- 808 views
For some reason, I noticed the system flagged our only default English pack on the Languages page in the ACP as “Customized”, despite the fact we never customized anything on it as far as I recall. When I tried to create a new default language using the “Create New” button, it strangely came out as Spanish (also flagged as customized) which I assume shouldn’t be happening. This seems to indicate something is wrong with our language files and I was wondering if there's an issue here or not, so I'm asking here first before doing anything else.
Last reply by Jim M, -
- 3 replies
- 349 views
This seems like a bad choice of words. There are two authors. One who wrote the question;e post. One who wrote the report? Who is the "author"? This is be changed to something clearer. I THINK this is the author of the report.
Last reply by Jim M, -
- 2 replies
- 518 views
I saw this today: https://airsoft-forums.uk/topic/53522-the-spam-issue-qa-challenge-challenge/ "This thread is over three months old. Please be sure that your post is appropriate as it will revive this otherwise old (and possibly forgotten) topic."
Last reply by Zone Plate, -
- 1 follower
- 30 replies
- 1.5k views
hello, i am upgrading to latest version when i got this error and stuck here, my php version is less then 8.0 when i am upgrading.
Last reply by Howard L Martinez, -
- 1 follower
- 7 replies
- 687 views
My site just refuses to work and comes up with Error 500 when changing from php version 7.4 to version 8.0. I have disabled all 3rd party customisations and tried to access Admin area but it still comes up with error 500. As soon as i change it back to PHP 7.4 everything works as it should. Regards
Last reply by Randy Calvert, -
Hi, I just encountered a display problem in the theme we are using. The display seems broken and a message at the bottom is displayed : The theme is based on the default one (it's not a purchased theme or anything else), only the colors have been changed and some CSS (custom) rules have been added. No modification in the JavaScript. Does anyone have any idea how I can fix this without restoring the default theme and losing all changes made. Thank you ! 🙂 Edit : I just saw this in logs : Error: Undefined constant "IPS\Theme\lk_slider_enable" in /home/viceove/www/forum/system/Theme/Theme.php(885)
Last reply by Marc, -
- 2 followers
- 2 replies
- 435 views
What do I need to do about these entries in the System Logs (note, I have not yet upgraded from php7.4 as we are getting other errors when we try, working through those)? Can these be ignored?
Last reply by Marc,