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Matt

Management
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  1. Like
    Matt got a reaction from Felipo Antonoff - Opencart for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  2. Like
    Matt got a reaction from abobader for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  3. Like
    Matt got a reaction from ZLTRGO for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  4. Like
    Matt got a reaction from BomAle for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  5. Like
    Matt got a reaction from sobrenome for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  6. Thanks
    Matt got a reaction from vahid67 for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  7. Thanks
    Matt got a reaction from Unienc for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  8. Like
    Matt got a reaction from WEBTH for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  9. Like
    Matt got a reaction from OptimusBain for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  10. Like
    Matt got a reaction from Noble~ for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  11. Like
    Matt got a reaction from ASTRAPI for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  12. Like
    Matt got a reaction from GazzaGarratt for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  13. Like
    Matt got a reaction from Maxxius for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  14. Like
    Matt got a reaction from Core4D for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  15. Like
    Matt got a reaction from Claudia999 for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  16. Like
    Matt got a reaction from shahed for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  17. Like
    Matt got a reaction from LiquidFractal for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  18. Like
    Matt got a reaction from nodle for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  19. Like
    Matt got a reaction from Markus Jung for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  20. Like
    Matt got a reaction from Ramsesx for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  21. Like
    Matt got a reaction from DawPi for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  22. Like
    Matt got a reaction from Marc Stridgen for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  23. Like
    Matt got a reaction from SeNioR- for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  24. Like
    Matt got a reaction from Jordan Miller for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  25. Like
    Matt got a reaction from Dprock for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  26. Thanks
    Matt got a reaction from Yamamura for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  27. Like
    Matt got a reaction from SoftwareFactory for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  28. Like
    Matt got a reaction from Real Hal9000 for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  29. Like
    Matt got a reaction from Chris Anderson for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  30. Like
    Matt got a reaction from Jimi Wikman for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
  31. Like
    Matt got a reaction from Adriano Faria for a blog entry, Editor Stock Replies   
    Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
    As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
    Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
    Stock replies allow you to set up entire replies, partial replies or even reply templates.

    Stock replies via the editor
    Once you have these set up in the Admin Panel, they are visible on the editor.

    Stock replies are configured in the Admin Panel
    You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
    stockreplies_video.mp4
    Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

    Using stock actions as a template
    We hope you like this feature, which is coming to our 4.6.7 October release.
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