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Posts posted by Marc
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8 hours ago, Sonya* said:
@Jim M, thank you! I have looked into code. There is some mess with rating/reviews code in Pages (at least). I have started a topic in developer connections. Can you (or your developer) take a look at it?ย
Our developers will take a look through that section occasionally, so I'm sure someone will be able to answer you there. Please bear in mind that this isnt something that would be within the scope of standard support though, so it may take some time until someone looks at that. I would suggest however, also adding that to suggestions if you wish to see something like that as standard in the future
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The package you have purchased there is a cloud hosted SAAS (software as a service) plan. As such there is no FTP access, and it hosts nothing other than your invision installation. You can add marketplace 3rd party items only with that package.
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It does seem you have gotten into quite a issue there. I would highly advise at this point reverting to the backup taken before you started your upgrade. If you were at the point where you had just had issues after upgrade, I would have advised contacting the author of that application, or we could have attempted to get the standard handler switched on for you. At this point however, you are trying to connect new installations to a database which will may be expecting files which simply arent present, with settings (login handler being one of them) that the system will not understand.
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1 hour ago, Genestoy said:
Marc,
The editing seems to have fixed itself on its own so may have been a server glitch of my hosting company. The extra space added behind the theme name still exists. Running Windows 10 and editing the templates in the ACP with the IPS editor and FireFox 92.0.1
Yeah that sounds like the same issue. WIll keep you posted as and when thats resolved
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No problem at all. Enjoy the rest of your day ๐
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Theme customisation is outside the scope of our support unfortunately, and this is what you would need (either that or a plugin to do so) in order to add the log out item to your main navigation, rather than in your user dropdown menu. If you are looking to attempt this yourself, the logout link can be found in the core->front->global->userBar template . Look forย <li class='ipsMenu_item' data-menuItem='signout'> and the make up of the link is below there
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While in an ideal world, there would of course be no security issues in any application, people will find ways to exploit any software. This is simply the nature of software. Everyone from small one man developers, to large multi billion dollar companies will experience these. Even the likes of apple released security fixes only 2 days ago, and are the largest company in the world at the time of writing.ย
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This looks to be resolved in the upcoming 4.6.7 release which is currently in beta. I can replicate what you are saying on my test 4.6.6 instance, but not on the 4.6.7.ย
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Please could you check if this is happening only on that browser? If so, which browser is that you are using?
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Sorry to see you were having issues there. I have corrected this on file, and logged in to ensure its still sorted on your admin CP side for you.
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There would be no way in which to change that to work as it was previously unfortunately, no.
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On 9/25/2021 at 2:28 PM, Genestoy said:
Like the OP I am seeing some really strange things with the templates. I created a new theme from the IPS original and it is pulling templates from another customized theme. The new theme templates are showing that they have not been modified but yet are displaying templates from another customized theme? The new theme is set with no parent theme.
I also just went to download and save my original customized theme and it is adding a space behind the theme name so instead of overwriting the saved theme it is creating a new saved theme, weird. Also the file size in nowhere near what it should be.
While the file name saving may be part of the same issues we are looking at (will let you know on that), there have been no reports of templates showing from other themes. What is happening in the case of this one is its actually showing customised because the filename that was exported as exported incorrectly for some reason. Could you confirm if this is what you mean (it showing customised)?
Also, could you let me know what operating system you are using, and how you are editing the files (what program)?
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On both 4.4 and 4.6 there has been a logo. Nothing has actually changed there. What may have changed is how that logo is displayed. Its not clear on what you are trying to do here, but if you are looking to display the logo area outside of the standard, you would need to theme that accordingly.
With the unread markers, I believe you may be referring to the topic streams you have set up on the home page. That is correct, and is a change as per design. The reason for this is that those blocks are cached, and so previously could actually be incorrect
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5 minutes ago, Steve Bullman said:
I probably should have just asked him directly, pretty sure he made the knots.css file now I think about itย ๐
Its quite possible. This is actual footage of him using pages
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It's almost like opentype has used pages a couple of times ๐ย
- Steve Bullman and Jim M
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That is something that shows when you have achieved a rank in your set achievements. Please see the following guides on these.
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Note, when you first upgrade, you will have background tasks which are recounting these, so they will not show until those tasks are complete
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I'll move this over to community support for you as there may be others who also have more ideas. Its not something we have within the software outside of the pages application solution mentioned. But that doesnt sound like what you are going to need here
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As mentioned above, that appears to be caused by a 3rd party item there
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I believe I have just answered your ticket. Based on what you have said in your ticket, the realism is here that your site is too large for the hosting you are using. The only way in which you are going to reduce that is by losing content. You really need a hosting company that can accommodate the requirements of your site. Have you thought about our cloud hosting at all?
Sorting by rating does not make sense
in Technical Problems
Posted
I have flagged this soย that we can get some clarification for you