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Marc

Invision Community Team
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Posts posted by Marc

  1. On 9/17/2021 at 11:39 PM, sadams101 said:

    I hope we've provided you with enough clues here...please let me know. I don't plan to reply to the open ticket unless you still think it's necessary.

    We would need access details on the ticket we created  there. If you can provide those, we can get a closer look

  2. This has now been corrected for you, and you are able to log in. The issue here is that while your site is at root, its using files from a forums folder. There is a copy of files which are residing in the root of your FTP, and those are not actually the files your site is using. So you are editing the wrong files there. Note, you should not need any of the suggested edits above for your site to work correctly, so they have been removed.

     

    All that was needed there was the conf_global.php file to be edited to https correctly. You were editing the wrong one there.

  3. Could you please check you are using the latest release of the platform on this? I cannot see any issues with this when testing on my end.

    Here is what I  did, just to ensure we are on the same page

    1. Edited one of my test forums and set it so that people could post anonymously
    2. Created a test group which allowed anonymous posting
    3. Created a test user, who was a member of that group
    4. Posted a new reply to a topic as that member, and posted it anonymously
    5. Edited my own group (now logged in as a member with full admin and moderator permission) to ensure I do not have permission in there to post anonymously in the group setting
    6. Edited the post I created above
  4. You need to contact your hosting company on this issue here. There is nothing within the software itself that is causing this from what I can see. Your conf_global.php file, when checked yesterday, was set up correctly. The htaccess file is also set up correctly. Something at a server level is causing things to be directed from https to http, and your hosting company should be able to tell you what that is.

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