Marc

1 minute ago, Ocean West said:

I am my own hosting company I need instructions. 

 

Unfortunately this is not something I am able to provide personally. I can move this to our customer hardware support area as there may be someone on here who is able to assist you with that who has a similar setup. I dont have one to hand personally I would be able to take a look at

Doing some quick looking around, it looks like these are the WHM instructions for setting up PHP instances

https://docs.cpanel.net/whm/software/multiphp-manager-for-whm/

You would need to contact your hosting company to see where you would set this up on your particular set up. 

Provided there are no further issues at that point then yes. It will depend on what has been causing the huge amount of logs, and whether that itself is causing issues with getting in there. We will know once you have resolved that table

15 minutes ago, mulphy said:

Thanks. So just ask them to restore the table with the data dropped?

Cheers

Yes you can do that if needed. As soon as you see entries then starting to be made in those logs, take a look in Support and click on System Logs to see what is being logged. 

The answer to that question would be to correct what is causing those error logs. We would only know that once we are in the ACP and can take a look. You can restore that table without the data if needed. We can then take a look at what starts being logged and resolve from there

It certainly should be something that your hosting company can restore easily, yes

We do not have telephone support unfortunately. You need to contact your hosting company on this. The table ibf_core_log is missing from your database, so you need to restore this table from your latest backup. That is what is causing you issues

I have escalated the ticket for you now so that we can see whats going on for you

FTP and admin login we would need

Please could you check the FTP

=============

Status:    Resolving address of {redacted for security}
Status:    Connecting to {redacted for security}...
Status:    Connection established, waiting for welcome message...
Status:    Initializing TLS...
Status:    Verifying certificate...
Status:    TLS connection established.
Command:    USER {redacted for security}
Response:    331 User {redacted for security} OK. Password required
Command:    PASS ***********
Response:    530 Login authentication failed
Error:    Critical error: Could not connect to server

============

If you change the price of an item, it should ask you if you wish to change it for existing or not

Please update your access details on file. We can then get this looked at for you. This is not related to your license in any way, and is actually related to a table either missing or corrupt, based on the error you are getting.

I have edited out the email address from the message above so you are not targeted with spam. I've copied you in to the latest reply on that email mentioned

11 hours ago, AtariAge said:

Guess I've never seen or used that. Will have to look!  🙂  I was thinking it had something to do with the new badges feature. 

No, its nothing related to badges. Take a look here if you want to know more about the profile completion feature

11 hours ago, Phillip Kocher said:

Hi guys, sorry — I could have sworn I had updated this, but just realized I hadn't. It turns out, our database was split on the same day our host migrated their cPanel to a new platform. We were seeing two databases, with one reading 0kb, so we assumed it was a weird empty duplicate. Turns out, not. All the posts from the last ten months were in there.

We just re-ran the converter on that database, deleted duplicate threads, and all is well now!

Thank you for the update, and glad to see you managed to get the data you needed there

There is nothing in which will fix content that has already been posted unfortunately

As mentioned by opentype above, this isnt one that is available as stock. You do need to be aware you are looking at 2 different things there though. invisionfocus.de main page is a custom pages template as mentioned, however the screenshot you sent is not. That one is blogs which is the stock default view

If you look in the admin CP at his profile, you will be able to see him connected on the left of the page. You can also disconnect it from there

It would only need to be the first letter of your site we need and for you to update access details. I can then look from there

Ah, no problem. Could you please let me know which site this is on? Are you running the beta at all?

Just now, Duken said:

Thanks opentype thats clear. On https://www.duken.nl/ the headers are big on the news. Ill check if i can check the font size. 

They are, however you are comparing 2 different applications there

You mentioned that this was on someone elses site. You would need to get that person to post up so that I can take a look at their site specifically. 

10 hours ago, marklcfc said:

I just hope it wasn't a mistake and it lasts 😃

Damn, you got us. We werent supposed to add such fantastic performance improvements 😉  😄 

I have just tested this on my end, and not seeing any issues with this. You would be best to report to the owner of that site if its not your site. If it is, of course let us know and provide an example we can take a look at.

They would get that prompt if they have clicked to register using twitter. The only other time that would be asked for is if they have physically clicked to link to twitter on their account in account settings. You would not see it, as you arent logging in using  twitter. You are logging in using the internal login. In addition, it cannot ask you permissions to use their twitter account

I have reponded to this again just now, so please check your email again.