Marc

Would you mind letting us know the solution to your issue there? Just as there may well be others with the same issue as yourself 🙂 

I see the issue here was that there was no permission on the parent category for those users. Glad to see my colleague was able to pin that one down for you

Glad to see we managed to get your issue resolved in the ticket there. For future, it is always advisable to take full backups before performing any large operation so that you have something to go back to. Glad to see you back online though

I see from your ticket this is indeed a bug in your case, but has been resolved on your site there. Glad to see there was a resolution for you. I see it will indeed be resolved for the next release, for anyone who is still experiencing this

I have created a ticket for this for you, and will get you moved over to our cloud platform as soon as possible

I dont seem to be able to replicate this. Could you let me know what version of safari it is? Also, please could you confirm if this is happening only on your custom language pack?

I have split this into another topic, as it doesnt appear to be the same as the other user was reporting. Do you have a specific page you can show me on this? Also, have you disabled all 3rd party items and tested as this is actually the most common cause of what you are seeing here

On taking a look at your system, I would advise on disabling all 3rd party items again for a while, then monitoring to see if this is still happening. You have errors from Mark 'notification read from toast' which are showing up once every few seconds there. Also, please ensure you have updated all optional patches showing in the support area.

We don't seem to have any URL on file for you unfortunately. Please update your access details within your client area, including the Admin CP location. Once this is done, let us know and we can take a look to see whats going on there for you

Just a note, looking at your screenshot it does not look to say [$title] there by the look of it. If you are looking to add something other than what the title of that field is, you should not add it in square brackets. This may be what your issue is

Before we look further into this, could I confirm if you have any modified email templates? If so, please revert these to there default state and test this again. Also, please disable all 3rd party items and test with a default unaltered theme.

With regards access details, please update these in your client area. Do not send via the pm system

You need to upload a fresh set of files from your client area, then run the upgrader again from /admin/upgrade . For some reason not all files have been unpacked there, so it hasnt actually upgraded forums and calendar. Until you do that, you will not be able to enable those applications again

Could you please confirm you are on the latest release of the platform, and that you are using a default unaltered theme with no plugins activated? Also, please check to see which pages you are on when you believe it to be showing incorrectly. We can then take a look at that

Glad to see you have what you need there so you can get installed

On 10/2/2021 at 6:00 AM, Sonya* said:

Check your .htaccess. https://invisioncommunity.com/4guides/promotion/seo-r295/#furls

 

Thank you 🙂 

There is no way in which to move items from blogs to forums in the native platform at present

You mention that its simply because of the size of your uploads folder you mention this. Do you have any specific files you believe have not been deleted there? Files are deleted on task when not used by any part of the system, so should be removed. 

On 10/2/2021 at 10:23 AM, SecondSight said:

I'm also wondering about this but got no answer so far :

https://invisioncommunity.com/forums/topic/461617-how-can-i-check-if-images-posted-in-a-topic-are-deleted/?tab=comments#comment-2853615

This was actually responded to in the message above by my colleague. At the time you posted there, we did not officially provide support via the community. However it does seem it was missed there. I will respond to that now for you so we can get it sorted

On 10/2/2021 at 9:05 AM, pequeno said:

Sorry but for me don´t solve the problem in 4.6.6. in new MOV videos. 🤔

 

Yes. In IPS 4.6.6 works only in Safari.

Hello.

I check upload new MOV files to the invision test forum and doesn´t work!

In my 4.6.6. forum, it doesn't work either

When you say it doesnt work, what exactly isnt working? Are you referring to automatically embedding? If so, that is actually correct. It will only play in safari as its an apple movie standard. The issue however was that it wouldnt download in other browsers instead of embedding. That is what was resolved. Please could you clarify?

On 10/2/2021 at 6:54 AM, livegames.co.il said:

Thank you.
I have sent you the login detail. 

Please update these in the client area rather than via pm, as this is a secure area. Please do not send details via the PM system. 

There is no such facility for this at the moment. However its an interesting idea, and I will move this topic to our suggestions area.

What errors are being recorded in your server error logs?

As mentioned in another item on the same topic,  we are not doing anything specific here relating to the auto play of video. It also seems this is only happening since updating iOS. So unfortunately, it would seem its an iOS issue here, rather than one with the software.

On asking internally, we are not doing anything specific here relating to the auto play of video. It also seems this is only happening since updating iOS. So unfortunately, it would seem its an iOS issue here, rather than one with the software.

This would usually be something in which is switched on/off within iOS. Take a look in Settings->Accessability->Motion . Wondering if they have changed the default in the latest releases of iOS

Please can you update your login details on file? I can then take a look while Im logged in. Im not seeing any issues when Im not logged in there

Glad to see you found the issue there. Hopefully you an get a fix for the plugin you were using