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Marc

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Everything posted by Marc

  1. Marc
    The above is what you need to be trying first of all. Also try disabling ads if you have any running
  2. Marc
    If this is something you are going to attempt yourself, essentially you will be doing the following Backup, backup, then backup some more Remove all 3rd party items that you are not 100% using The ones that are left, you need to contact the authors to see what to do with them. Thi sisnt really something we can advise on. Generally it would just be to disable them and then upgrade them once you have upgraded the software, but best practice would be to contact the author Switch the site offline from your admin CP Change your PHP settings to run PHP 8.1 Run the requirement checker to make sure you have everything updated you need to on your server Upload a fresh set of files from your client area Run the upgrader from /admin/upgrade
  3. Marc
    Please see the link posted by terabyte above. It looks like your server is redirecting to https, but your site is not set to use https.
  4. Marc
    It seems from what you have said here, this appears to be something in the browser that has caused the issues rather than in the editor
  5. Marc
    This is not an immediate thing. Its done on a daily task Check again tomorrow. They should no longer be there. What you are doing here is changing things and then immediately checking. There are many things which run once a day
  6. Marc
    As mentioned by my colleague, this has been reported internally and will be reviewed 🙂
  7. Marc
    This is still an open bug at the present time.
  8. Marc
    If things have been working since that date, I would suggest rebuilding your search index from System>Search first of all. Once its rebuilt, check this again
  9. Marc
    Usually it would be that the person has purchased, and if you are manually changing you would upgrade/downgrade to move them. If this is a manual change without payment you need to go to commerce>Subscriptions and remove them there, then add them in that same area.
  10. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  11. Marc
    I would advise first of all addressing items that are showing in the support section of your admin CP, and encuring you have your 3rd Party items up to date if you are going to use them. Of course you really need to test without them running. For example, at least one of those deals with badges, and is showing out of date.
  12. Marc
    On the assuption these are forums, this is because you cannot add records to a category. You can only add records to a forum.
  13. Marc
    The only way that would generally happen is if you cannot see the location you have moved it to. Please provide an example topic I can move on your site, along with the names of the forum to move to, and the name of the person you are logged in as
  14. Marc
    I see you have now sent us a ticket, which would indeed be the correct thing to do and we can get those updated 🙂
  15. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  16. Marc
    You appear still to have the status widget which is known to be an issue. Are you having those issues when you remove that?
  17. Marc
    Could you provide a link to that page?
  18. Marc
    You wouldn't be able to view them, no. You would likely be using template hooks for some of these. Some items you need to find different ways of achieving the same things, such as overriding CSS elements.
  19. Marc
    There doesnt appear to be any error in your image there. Im not seeing any issues on my end, and this is something I use quite a bit. Have you tested this with all 3rd party items disabled, and using a default theme? EDIT: Ironically, Ive just moved this very topic with a link to the new location, to the technical problems forum
  20. Marc
    Wow! What a contrast
  21. Marc
    While I have no doubt there are optimisations can always be improved in areas, I think looking at a 0.1mb file these days is probably no one that is going to give you any huge improvement
  22. Marc
    When we're at the point you can upgrade to the final release, they will indeed work, yes
  23. Marc
    Click on the "Contact us" link at the bottom, and select "Accounts" if needed, and we can pick it up from there 🙂
  24. Marc
    This is great in theory, but of course we would still need people who can speak the language to check those changes. Certainly by no means dismissing the idea. Just making you aware of potential pitfalls with it
  25. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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